Job Search Results for help desk

Contracts Paralegal

IG's client is a healthcare technology company that makes value-based care actually work. Their platform sits between health plans and providers, translating complex quality contracts into real-time,... More actionable incentives for clinical teams. When a medical assistant closes a care gap or a front desk staffer schedules a screening, they see the impact immediately. They help practices get paid for doing the right thing, and we help health plans see results from their quality investments.Role Overview:This Healthcare Contracts Paralegal will work directly with the Lead Attorney to support a value-based care technology platform and their risk-bearing entities (ACO, MSO, and IPA), handling first-pass drafting on commercial contracts that range from straightforward to complex.Their agreements are diverse. They contract upstream with health plans and ACOs and downstream with physician practices. Their deal structures include SaaS vendor arrangements, aggregator models, physician services agreements, and sophisticated partnership agreements. If you like variety and want to understand how all the pieces fit together, you'll enjoy this work.D2D:Commercial Contracting:Draft, review, and prepare first-pass redlines for commercial contracts, including health plan service agreements, provider network and participation agreements, vendor contracts, and data use and business associate agreements.Identify and flag key issues, unusual terms, and risk areas for attorney review.Support negotiations by preparing comparison charts, tracking open issues, and maintaining version control across deal threads.Serve as a responsive point of contact for the sales team on routine contract questions and status updatesLegal Operations & Systems:Own and improve the contract lifecycle in SpotDraft: intake workflows, template libraries, clause banks, approval routing, renewal tracking, and building robust reporting.Maintain and refine the contract obligations of inventory, including key dates, notice requirements, and renewal terms.Run and optimize the legal intake process through Jira.Build playbooks, FAQs, and self-service resources that reduce repetitive questions and let the business move faster.Corporate Records & Governance:Maintain corporate records, entity documents, resolutions, and governance materials for the parent company and subsidiaries.Handle corporate housekeeping: annual filings, registered agent coordination, minute book maintenance.Cross Functional Support:Partner with business teams to gather deal terms and ensure contracts reflect commercial intent.Coordinate with compliance on regulatory research, policy updates, and documentation.External Counsel Coordination:Manage document flow, scheduling, and information exchange for outside counsel engagements.Track outside counsel spend and flag budget variances.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Senior Security Engineer - Cisco (Must Sit in Mid-West Region)

A client of Insight Global is looking for a Remote Senior Security Engineer in the mid-west region to execute all technical components of an enterprise sales and delivery cycle. These components... More include architecting complex solutions, providing demonstrations and presentations, leading technical discussions, developing product customizations, planning and executing customer proof of concepts, providing product training and support, and leading rapid deployment efforts.Essential Duties and Responsibilities:The individual must be able to perform the essential functions of the role successfully, with reasonable accommodation provided where applicable.?Design, implement, configure, troubleshoot, and manage security solutions while researching, evaluating, and recommending security tools and emerging technologies aligned to client needs.?Collaborate with end users and stakeholders to design security solutions, develop policy recommendations, and translate business requirements into functional and technical specifications.?Develop solution architectures and implementation plans that increase system reliability, reduce risk, and optimize total cost of ownership.?Create and evaluate alternative solution designs to meet customer performance, scalability, and cost requirements.?Support engineering teams with complex technical tasks, including debugging, hardware and system support, and advanced troubleshooting.?Diagnose, resolve, and provide root-cause analysis for complex issues escalated from the help desk.?Deliver technical demonstrations, presentations, proposals, and solution collateral to communicate the organization?s value proposition and support sales and branding efforts.?Provide pre sales technical support and identify professional services opportunities across security, networking, systems, storage, virtualization, and voice/mobility solutions.?Oversee project execution by monitoring work assignments, timelines, and deliverables; document solution designs and project scope accurately and concisely.?Contribute to professional services statements of work (SOWs), provide project management support as needed, and deliver client knowledge transfer.?Ensure accurate activity tracking and reporting in Salesforce in compliance with company policies and procedures.Core Competencies:?Demonstrates a strong commitment to delivering exceptional customer service.?Maintains and continuously develops technical expertise in products, applications, and emerging technologies.?Effectively addresses and overcomes technical and business objections from prospective customers.?Proactively learns and applies new tools, technologies, and methodologies based on project requirements.?Communicates effectively at all organizational levels, from end users to senior leadership, on both business and technical topics.?Exhibits strong project management, scoping, troubleshooting, problem resolution, documentation, and customer engagement skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Epic Principal Trainer

A client is seeking an Epic Principal Trainer to join their team. A resource that can work as a dedicated principal trainer to the Community Connect team. Also, serve as a liaison between the... More Community Connect team and the internal Epic Training Team. The trainer will be primarily responsible for virtual trainings of trainers and HMA leadership, content creation, support of the MST environment, and helping with upgrades.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less