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Engineer will be responsible for designing, implementing, and maintaining our VoIP (Voice over Internet Protocol) systems. This role requires a deep understanding of network infrastructure, VoIP... More protocols, and telecommunication systems. The ideal candidate will have a strong technical background and excellent problem-solving skills.Applied Research Solutions is a leading provider of innovative research and development services, dedicated to advancing technology and scientific knowledge. Our team in Lexington, MA, is at the forefront of cutting-edge research, driving impactful solutions across various domains. We pride ourselves on fostering a collaborative and dynamic work environment where creativity and expertise thrive.This position focuses solely on the telecom models piece. We need a telephony expert who understands, VoIP & TDM systems and the migration of TDM to VoIP. Understanding of the gov acquisitions process would be infinitely helpful as well. Ideally we?d like the candidate to understand MPLS Protocols, Session Initiation Protocol (SIP), RTP (Real-Time Transport Protocol) and SRTP (Secure Real-Time Transport Protocol), IPv4 vs IPv6, TCP & UDP in VoIP, Session Border Controllers, public switched telephone networks, PSAT and understanding of 911 requirements and protocols. Rate: 40-50/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global's is looking to hire a Project Coordinator to support their internal software projects. This person will be working with the Product Owners and field points of contact in... More order to coordinate and schedule meetings and reports for project status tracking. This person must be willing to work on a hybrid onsite schedule in Spring, TX. Based on knowledge and years of experience, this position offers an hourly pay rate range of $20-35/hr. Responsibilities will include:1. Project Coordination and Execution:Serve as the primary coordinator of internal small and large-scale projects while updating timelines, and maintaining detailed and accurate notes. Maintain and update projects Provide progress reports Develop, establish, and run project metrics through dashboards.Create project status presentations for Leadership and ABS Stakeholders.Run reports and communicate with team members.Assist with audit preparation Assist Org enablement team on OCM.Set up projects utilizing spreadsheet software and/or database systems.Serve in an administrative capacity on department project teams, as necessary. 2. Marketing Communications:Support Freedom Org enablement team on OCM / draft communication.Create and format PPTs for meetings and presentations. 3. Administrative Support:Handle set-up, processing, tracking and reporting of vendor services and invoices. Administer Safety meetings. May perform other tasks or participate in special projects as assigned. 4. Filing and Project records:Set up and maintains files of projects and related documentation (meeting minutes, etc.) in a timely and organized manner.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our telecommunications engineering client is hiring for CAD Technicians in Mansfield, MA. This individual will be creating diagrams, schematics, layouts, multi-view, and various drawings to scale in... More accordance with one of the country's largest telecommunication companies. One of the primary projects the client is currently working on is the transition from 5G, where everything will run on FIOS.Duties:- Diagrams, schematics, layouts, multi-view, and various drawings to scale in accordance with clients' requests. - Mathematical, geometrical, and minor engineering computations. - To scale engineering drawings using computer aided drafting system - Detailed design drawings and related specifications of civil/ electrical equipment according to engineering sketches, specifications, and related data and drawings to determine design factors such as size, shape, and arrangement of parts.- This would include structure, schematic, foundation, grounding, steel, layout, equipment, apparatus, wiring, panel, AC&DC, one lines, and other type drawings necessary to produce substation, relay, and line design job packages - File drawings, maintain catalogs of engineering data, and perform other routine drawing room functions as requiredWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large electrical distribution equipment manufacturing client of Insight Global is seeking an energetic and solutions-focused RMA Coordinator to join their team in Ashburn, VA. This person will be... More responsible for processing and tracking service-related RMAs through ERP, dealing with defective product returns and replacements, and working with the inventory and warehouse team to coordinate materials and parts for manufacturing. You will also be responsible for sourcing replacement parts from inventory, vendors, and production facilities. This role will require strong communication, extensive problem solving, and time management skills to be successful. The salary established for this role is $80,000-85,000 annually, depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position is for an Automation Engineer supporting an Insight Global federal client.. The solution is a containerized, Kubernetes-based, multitenant hosting environment for hosting enterprise and... More tactical applications. The client is utilizing Kubernetes and potentially Red Hat OpenShift to implement a cloud-native, software-defined infrastructure across multiple global sites. The client is integrating Hashicorp Vault and Terraform, Red Hat Ansible Automation Platform, GitLab Ultimate Suite, and other Infrastructure as Code (IaC) tools into the solution to provide an automation platform to support the infrastructure and potentially offer to host enterprise and tactical applications. The client provides value-added common and managed services built on top of the Kubernetes foundation that hosted applications will require. Position Duties:? Work with Government engineers to develop and maintain the automation and DevSecOps framework for supporting the client.? Develop, deploy, and maintain Infrastructure as Code (IaC) pipelines and automated configuration management for Kubernetes-based containerized solutions.? Automate the installation, configuration, and ongoing management of Kubernetes clusters, including CNI (Container Network Interface) and CSI (Container Storage Interface) integrations.? Work with hosted customers to provision customer enclaves utilizing the automation framework and container orchestration tools.? Harden the automation tools and containerized environments per commercial best practices and required government cybersecurity controls.? Develop and maintain system, infrastructure, and process documentation (system diagrams, network topology, software configurations, device configurations, standard operating procedures).? Troubleshoot and perform root cause analysis of issues within Kubernetes clusters, containerized applications, and automation frameworks.? Provide on-call support for triage and resolution of after-hours production incidents.? Make recommendations for improvements to automation framework to include implementing new tools, replacing existing tools with more capable tools, and possibly develop new service offerings to hosted applications.? Promote automation concepts, processes, and benefits across the organization.? Review and document "as-is" IT environments, perform a gap analysis to articulate automation options and recommendations to improve the current state.The target pay rate for this position is between $55-65/hr and is based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is looking for a Sr. Data Governance Analyst to join their team. This individual will support the development and execution of data quality monitoring processes, dashboards, and reporting... More within the Global Analytics & Insights organization. This role will work closely with business data owners and domain leads to define data quality priorities, gather feedback, and address data integrity issues across key systems and processes. The Senior Analyst will assist the Director / Manager of Data Governance in maintaining data quality frameworks, standards, and reporting practices, while collaborating with both technical and business stakeholders to improve data reliability. The position will also help document business rules, monitor critical data attributes, and support continuous improvement initiatives within the data quality space.Responsibilities ?Partner with business stakeholders and data owners to gather feedback on data quality issues, reporting needs, and dashboard requirements.?Participate in tool enhancement projects and contribute to the design of new reporting solutions and data quality monitoring capabilities.?Develop, maintain, and optimize data quality dashboards and reports to monitor critical data attributes and metrics across core business domains.?Coordinate with business data stewards and operational teams to document and refine business rules for data quality checks and reporting logic.?At the direction of team leadership, assess upstream and downstream data flows and ensure data quality monitoring covers key transformation points and business-critical processes.?Track and document data quality issues, working with business and IT teams to investigate root causes and recommend corrective actions.?Ensure that data quality dimensions (accuracy, completeness, consistency, timeliness, uniqueness, validity) are well-defined and appropriately reflected in monitoring tools.?Coordinate ongoing management of data with business domain owners.?At the direction of team leadership, understands the upstream and downstream data impacts and develops, implements, and manages control structures and business rules used to govern data transformations.?Ensures data element lineage and other business and technical metadata is well documented.?Supports efforts to monitor compliance with established standards and metrics.?Identifies and supports execution of process improvement opportunities.?Implements corrective actions to resolve data quality problems at the direction of team leadership.?Participates in all key meetings and documents minutes and action items.?Creates and maintains appropriate documentation / operating procedures for all process work.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Senior EDI Engineer for a large client of ours in Cleveland, OH. In this role you will work closely with leadership, Business Owners, Trading Partners, and fellow IT... More (Information Technology) members to administer and monitor EDI activities. You will oversee the day-to-day activities to ensure our organization capitalizes on the benefits of a stable EDI ecosystem. Knowledge of Gentran: Server for Windows, ANSI x12 Standards, MuleSoft Anypoint Partner Manager, FTP, SFTP. Confluence, Jira, SAP IDOCs and Oracle Database knowledge a plus. Continuously demonstrate a proactive approach to monitoring, maintaining support, resolving problems, conducting analysis, producing analytics, and documentation of our EDI processes.System support: * Must have working experience on EDI to support third-party vendor integrations. * Execute server restart and verify Gentran is operating within optimal parameters. * Collaborate with Windows Admins to support software installation and updates. * Coordinate testing across the EDI pre-prod ecosystem: Gentran, MuleSoft, SAP, Oracle. * Maintain Disaster Recovery protocols, compliance, and testing support. * Conversant in the following X12 Specification: 810, 812, 850, 832, 855, 865, 996, 997. * Responsible for onboarding new trading partners, VANs, 3PLs with precise requirements.Analyst: * Research failed inbound and outbound documents. If necessary, work with Trading Partners and application support to resolve source document issues. * Monitor Process Control for long running jobs. * Monitor Mailbox communications for any failed connections. * Monitor Alerts generated by EDI applications: Gentran, CIF, MuleSoft, SAP * Manage ServiceNow and Jira queues to determine prioritization of daily work tasks. * Conduct Incident management -- Prioritize incidents; Conduct analysis to determine the source of the issue; and Resolve Incidents. * Conduct Request research -- Elicit requirements, assess business needs, Prioritize, and establish commitment timeline. * Create and maintain technical documentation.Development: * Execute EDI strategy to promote partnerships with all applicable business functions in the organization through EDI. * Participate in developing solutions according to established requirements, technical plans, standards, policies, procedures, system architecture specifications, and best practices. * Must be conversant with all phases of the Software Development Life Cycle (SDLC). * Strong ability to create technical diagrams, workflows, UML process flows. * Ability to create technical standards, methodologies, and processes for successfully building first class external client integration (B2B) environment. * Experience Architect, design, development, test, and implement applications. * Responsible for ownership and completion the assigned projects within specified timelinesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Senior Strategic Account Manager position for the Data Center will require extensive market knowledge and a deep understanding of network equipment, transceivers, cabling, and other fiber... More solutions. The candidate should stay current with industry trends, actively participate in key industry organizations, be familiar with industry standards, and have experience working with enterprise and hyperscale customers. The ideal candidate will have experience in technical sales, working with engineers, product line managers, and key customer influencers in management roles. A background of working with various influencers to support cold calling for business development will be a key requirement for this role. All potential candidates must have a strong network of contacts with access to key decision-makers and influencers. The candidate should have strong account development experience, technical presentation skills, and a proven track record of profitable growth. General Duties and Responsibilities?The Senior Strategic Account Manager will help expand our client's sales activities in the US for various brands ?Has an existing rolodex of key contacts of data center accounts/buyers, ideally on the network equipment side for Enterprise and Hyperscale customers, with knowledge of the data center market and how to sell into it?Pursue white label opportunities and preferred vendor status within a select group of OEM targets?Become an approved vendor and obtain specification position with prospects to secure future opportunities?Ability to influence customer purchasing decisions through third parties (integrators, etc.)?Prospect and develop new direct customer opportunities focusing on Network solutions from transceivers to cables to racks?Develop sales strategy: The Strategic Account Manager works closely with sales management to set strategic goals and develop sales strategies to support product needs, sales tools, and customer needs ?Reporting and analysis: The Strategic Account Manager prepares regular reports on sales activities, sales performance, and competitive analyses to identify trends, opportunities, and challenges in order to make strategic adjustments. Provide weekly sales reports, forecast, pre/post travel reports, and monthly pipeline funnel?Budget responsibility: He or she manages the budget for the region and ensures that resources are utilized efficiently to achieve sales targets?Fields questions from customers and prospects on product functionality, availability, processes RFQs, generates quotes, pricing negotiations, and follows up to closure ?Meet or exceed established quotas for the assigned?Support trade shows, be involved in key organizations/groups, and have a strong background in social selling (LinkedIn)?Other duties as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Technical Program Manager in Redmond, WA. You will be responsible for developing and managing projects related to a confidential Program. The projects require timely... More execution with the highest degrees of security, performance, availability, and reliability. This position requires a technical and program management background and direct experience developing relevant systems. You will create and drive high-level strategic initiatives but will also roll up your sleeves and contribute directly by digging deep into the configuration data. A Senior TPM anticipates bottlenecks, uses great judgment to make trade-offs, and balances the business needs with technical constraints. Your ability to understand the big picture of the project design and anticipate and plan dependencies is crucial. Your ability to take large, complex projects, break them into manageable pieces, and deliver timely results is invaluable. There are two openings. One will be focused on software validation related projects including software releases, software testing all with hardware in the loop. the other, will focus on hardware test systems, test system procedures, test execution, triaging and working on these projects from design to execution. You will work with a team of experts and drive the team to successfully accomplish the following activities:- Support Principal TPM and Sr TPMs responsible for Engineering Change Control, Build and Testing of Satellites- Coordinate and control engineering changes across a significant number of cross-functional engineering, production, and program-wide teams- Coordinate and manage alignment, trade studies and analyses necessary to ensure that changes retain compliance with the technical design, interfaces, requirements, and programmatic schedule, cost and production requirements.- Expert level in using Smartsheet in developing schedules, reports, Engineering Change Trackers etc.- Support Principal TPM in Program managing like tracking of actions, minutes, schedules and conducting the meetings.- Learn the Team Center Tool and generate reports out of it.- Innovate and evolve Change Control mechanisms as the project evolves through its life cycle.- Support the project Change Control Board and mechanisms. Manage timeline, dependencies, and deliverables for engineering changes.- Coordinate the work with teams developing other systems as well as assembly, integration and tests.- Optimize the velocity of engineering development through the design and application of mechanisms.- Manage timeline, dependencies, and deliverables.- The work will include but not limited to day to day management/tracking/follow up of Smartsheet schedules/dependencies, generate executive level reports, managing JIRA system/reporting for Risks/issues tracking and creating dashboards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Department Manager ? Security is responsible for leading and growing IES Communications? physical security business within a branch or region. This role oversees strategy, operations, project... More execution, financial performance, and team development for security systems including access control, video surveillance, intrusion detection, and integrated low-voltage solutions. This leader partners closely with project management, sales, engineering, and field operations to ensure scalable growth, profitable execution, and high-quality delivery for enterprise, mission-critical, and commercial clients.Key ResponsibilitiesBusiness & Department Leadership? Own overall P&L responsibility for the Security department, including revenue growth, margins, forecasting, and backlog? Develop and execute department growth strategy aligned to branch and corporate goals? Partner with sales to support business development, estimates, RFP responses, and client presentations? Identify and pursue new opportunities in data centers, healthcare, advanced manufacturing, commercial real estate, and critical infrastructureOperational Oversight? Oversee execution of security projects from pre-construction through closeout? Ensure projects are delivered on time, within budget, and to IES quality standards? Collaborate with project managers, engineers, and operations leaders to resource projects effectively? Ensure compliance with codes, safety standards, and security industry best practicesTechnical & Solutions Leadership? Provide subject-matter leadership across security systems including:? Access Control (Lenel, Genetec, CCURE, HID, etc.)? Video Surveillance (Axis, Avigilon, Hanwha, etc.)? Intrusion Detection & Intercom? System integrations with IT, BAS, and life safety? Support system design review, value engineering, and technology standardizationTeam & Talent Management? Lead, mentor, and develop a team of project managers, engineers, supervisors, and technicians? Support recruiting, onboarding, performance management, and training? Build a scalable org structure to support growth while maintaining quality and consistency? Foster a culture of safety, accountability, collaboration, and continuous improvementFinancial & Risk Management? Review job cost reports, forecasts, change orders, and billing? Proactively mitigate project risk and address margin erosion? Ensure accurate contract review, scope definition, and change managementClient & Partner Engagement? Serve as an executive-level point of contact for key security clients? Build long-term relationships with customers, vendors, and manufacturer partners? Support client satisfaction, repeat business, and strategic account expansionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less