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As a Recruiter, you'll play a key role in sourcing top talent, driving hiring outcomes, and building strong partnerships with our operational leaders. If you're motivated by results, thrive in a... More fast-paced environment, and love connecting people with meaningful careers, this is the role for you.JOB DESCRIPTION-Source candidates using a variety of search methods to build a robust candidate pipeline-Screen candidates by reviewing resumes and job applications, and performing phone screenings-Takes ownership of candidate experience by designing and managing job postings, job descriptions and post requirements -Perform reference, education and background screenings, as needed-Schedules interviews; oversees preparation of interview questions and other hiring and selection materials-Assists Managers with conducting and attending interviews-Effectively communicates with the hiring manager and human resources staff to ensure properly vetted, credentialed candidates make it to their assigned post-Facilitate the offer process by extending offers and discussing employment terms-Managing onboarding and new hire processStay abreast of recruiting trends and best practices-Attend job fairs and/or local events to develop relationships and network for additional opportunitiesManage the overall interview, selection and closing processes-Manage metric driven results and report to operational managers-Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations-Meet and exceed objectives assigned -Focuses on client expectations and commits to continuous improvement; proactively network and establishing effective working relationships, pursuing conscious cost-containment efforts in recruiting, continually seeking new sourcing options, developing creative approaches to delivering quality candidates to the customer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Recruiter, you'll play a key role in sourcing top talent, driving hiring outcomes, and building strong partnerships with our operational leaders. If you're motivated by results, thrive in a... More fast-paced environment, and love connecting people with meaningful careers, this is the role for you.JOB DESCRIPTION-Source candidates using a variety of search methods to build a robust candidate pipeline-Screen candidates by reviewing resumes and job applications, and performing phone screenings-Takes ownership of candidate experience by designing and managing job postings, job descriptions and post requirements -Perform reference, education and background screenings, as needed-Schedules interviews; oversees preparation of interview questions and other hiring and selection materials-Assists Managers with conducting and attending interviews-Effectively communicates with the hiring manager and human resources staff to ensure properly vetted, credentialed candidates make it to their assigned post-Facilitate the offer process by extending offers and discussing employment terms-Managing onboarding and new hire processStay abreast of recruiting trends and best practices-Attend job fairs and/or local events to develop relationships and network for additional opportunitiesManage the overall interview, selection and closing processes-Manage metric driven results and report to operational managers-Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations-Meet and exceed objectives assigned -Focuses on client expectations and commits to continuous improvement; proactively network and establishing effective working relationships, pursuing conscious cost-containment efforts in recruiting, continually seeking new sourcing options, developing creative approaches to delivering quality candidates to the customer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Business Analyst will play a critical role in supporting the Enterprise E-Delivery (EEP) Program, focused on transitioning letters and forms from paper-based processes to digital delivery... More solutions. This individual will partner closely with business and technology stakeholders to elicit, analyze, and document requirements that drive successful implementation and long-term value delivery.This role serves as a key liaison between business units and IT, ensuring alignment on requirements, processes, and expectations across the software development lifecycle. The Senior BA will leverage strong analytical, communication, and facilitation skills to support an iterative, multi-year program delivering solutions aligned with business unit strategies.Program Overview? Focus: Transition of letters and forms from paper to e-delivery? Methodology: Primarily Agile with a blend of Waterfall for requirements planning? Timeline: Iterative delivery of multiple solutions over the next year (2026)? Time Allocation: ? 50% Requirements Gathering? 25% User Stories / Sprint Support? 25% Research & Defect RemediationKey Responsibilities- Lead requirements elicitation for EEP initiatives, including documenting current and future state processes related to forms and letter delivery- Facilitate stakeholder interviews, workshops, and validation sessions to ensure accurate and complete requirement capture- Translate business needs into clear and actionable deliverables (user stories, process flows, functional requirements, and specifications)- Map document fields and data elements from source systems to support digital transformation efforts- Perform gap analysis and recommend scalable, high-value solutions- Collaborate with project managers and cross-functional teams to manage scope, priorities, and requirement changes- Support Agile delivery through backlog refinement, sprint participation, and defect resolution- Conduct validation and testing support to ensure solutions meet business expectations- Mentor junior analysts and promote adherence to BA best practices and standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Business Analyst / Project Manager will play a key role within Alliant?s application and project delivery environment, owning initiatives end-to-end across a variety of enterprise corporate... More applications. This individual will be responsible for gathering and documenting both business and functional requirements from stakeholders, translating those into clear deliverables such as process flows, wireframes, and system requirements, and then carrying those projects through full lifecycle execution?including vendor selection, implementation, and final handoff into support. This role requires someone who can independently engage with business teams to elicit requirements, navigate ambiguity, and connect the dots across multiple stakeholders to define the full scope of a project. On a day-to-day basis, this person will work across initiatives such as standing up new enterprise applications, enhancing existing systems, managing new feature rollouts, and handling renewals and licensing. They will be responsible for coordinating vendor evaluations by organizing demos, working through selection processes and vendor compliance. Once a solution is identified, this individual will transition into a project-focused role, partnering with third-party implementers (e.g., ServiceNow, or other external partners) to drive execution. This role is highly cross-functional and requires close coordination with internal teams such as IT and business stakeholders, as well as external vendors and implementation partners. The ideal candidate will be comfortable operating independently, proactively identifying gaps or missing context and raising them as needed, while also maintaining ownership and accountability through project completion. The position will support a range of initiatives across Alliant?s enterprise application landscape, including ongoing large-scale projects, and requires someone who can manage complexity, bring structure to evolving efforts, and successfully take projects from initial intake through execution and transition into long-term support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Kinaxis Maestro Supply Chain Planning SME for a leading manufacturing client undergoing a large-scale global transformation. This individual will play a critical, hands-on... More role in implementing Kinaxis Maestro to modernize supply planning processes across multiple plants. You will work at the intersection of supply chain operations and technology, translating real-world planning needs into system configurations, supporting testing and deployment, and driving system optimization. The ideal candidate brings both deep functional supply chain expertise and technical system experience, making them a key contributor to a multi-year implementation program with high visibility and growth potential.Day-to-Day:?Support ongoing Kinaxis Maestro implementation (currently in build phase)?Translate business requirements into system configurations (user stories, workflows, parameters)?Design and validate data flows from SAP ERP systems into Kinaxis?Collaborate with IT and architects to ensure system alignment and integration?Execute and support unit testing, SIT, and UAT cycles?Troubleshoot defects, perform root cause analysis, and drive resolution?Validate master data, planning logic, and system outputs?Assist with go-live readiness and post-go-live stabilization?Ensure system alignment with S&OP and supply planning processes?Identify gaps between business processes and system capabilities?Develop training materials and support end-user training sessions?Provide ongoing support to users post-implementation?Monitor system performance and recommend improvements?Identify opportunities for automation and optimization?Support continuous enhancements across a global multi-year rolloutWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Conversion Technician is responsible for executing Pulse server conversions for our client's stores by following documented conversion walkthrough procedures. This role performs detailed pre... More conversion readiness checks, executes server host swaps and data migrations, validates encryption, configures software and hardware components, performs post conversion testing with stores, and completes all required documentation. The technician is also responsible for troubleshooting issues during conversions and coordinating escalations or rollbacks when required.This role performs hands on technical execution and works directly with store contacts during live conversions.Pre Conversion (Day Before)?Complete conversion checklists and readiness validation?Schedule host encryptionDay Of Conversion Execution?Verify host encryption completion?Confirm processing date and credit card settlement?Coordinate host swaps with stores?Perform data migrations using approved Jenkins jobs?Validate file transfers and database integrity?Join hosts to the domain and correct time synchronization?Install drivers, software, certificates, and required updates?Configure printers, caller ID, replication, and services?Conduct post conversion calls with stores?Document completion and update ServiceNow and related systems?Rerun failed jobs and corrective steps?Execute documented rollback procedures when requiredWork environment:-Remote execution with live store interaction -Early morning, overnight, or time sensitive conversion windows -Production impacting work requiring accuracy and attention to detail$18/hr - $21/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... More users. This analyst will sit onsite in the Los Angeles CA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.The shift is 8-5pmWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Seattle office - The shift is... More 9am-6pm PST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This is a senior-level technical role requiring extensive hands-on experience in systems administration and deep expertise in network operating systems. The ideal candidate will have ?expert? level... More experience with Microsoft Azure, and strong working knowledge of Server OS, Active Directory, DNS, PKI, Microsoft Endpoint Configuration Manager, server monitoring, M365, Entra ID, and Azure cloud administration.As a technology leadership position, it demands a high level of practical proficiency in both Windows Server environments and Azure cloud services. Solano County?s network spans six cities, four data centers, multiple branch locations, and two Azure tenants.In collaboration with other team members, this position will be responsible for the day-to-day operation, support, and security of the County?s compute, storage, and cloud infrastructure. Our on-premises environment is primarily built on Cisco UCS and HyperFlex (HX) platforms, so recent experience with converged or hyperconverged virtualization systems is essential.Duties and Responsibilities:Responding to daily service requests and incident tickets through the ServiceNow platform.Communicating clearly and effectively with users and stakeholders at all technical levels, from end users to executive leadership.Applying strong diagnostic and problem solving skills to troubleshoot issues and implement effective solutions.Responding promptly to service outages, identifying and analyzing root causes, and restoring services to ensure efficient and reliable operations.Managing on premises and cloud infrastructure to ensure service-level agreements (SLAs) and quality-of-service (QoS) targets are consistently met.Managing multiple projects simultaneously, from initial design through full implementation.Overseeing all lifecycle stages of compute and storage hardware/software, including deployment, testing, maintenance, upgrades, refresh cycles, and decommissioning.Supporting critical outages and participating in afterhours incident response as required, including rotation in a team-wide on-call schedule.Creating and maintaining system topology diagrams using Visio or similar tools.Producing clear, accurate, and maintainable technical documentation within the ServiceNow knowledge base.Managing asset inventory for compute and storage equipment.Collaborating with various IT service towers to resolve complex issues and support cross-functional projects.Perform other duties as assigned.Security Compliance:Ensure systems are in compliance with security policies and industry regulationsImplement security baselines and configurationsDocumentation:Maintain accurate and up-to-date documentationDevelop and update knowledge base articles for common issues and resolutionsEducation and Experience:6+ years of experience in a similar position and/or any combination of education and experience that clearly demonstrates the ability to perform the job duties of the position. At least one of the following certifications:Computer Science Degree, MCP or equivalent role-based certifications in Windows Server, Microsoft Office 365 or Microsoft AzureKnowledge, Skill and Abilities: Expert level of experience and understanding of Microsoft AzureExpert level of experience in Active Directory Domain Services, to include FSMO roles, AD Functional Level upgrades, Domain Trusts, AD Site& Subnets, DFS&SYSVOL replication, GPO optimization, ADMX upgrades, LDAPqueries, Dynamic DNS, SPNs, ICACLsHigh level of expertise in Entra ID / Azure AD, to include Entra Connect, SAML & OIDC SSO, Conditional Access policies, Privilege Identity Management, PIV and FIDO2 Smartcard, etc.Expert working knowledge of Microsoft 365 Services to include Exchange Online, SharePoint, OneDrive, MS Teams, Dynamics, Power BI, etc.Expert working knowledge of Microsoft Exchange up to and including Exchange 2019/SEStrong working knowledge of Microsoft PKI, Certificate Authorities, Templates, CRL, etc.Excellent knowledge and experience with Azure cloud services in IaaS, PaaS and SaaS scenarios.Hands-on knowledge working with VMWare vSphere and VMWare ESXi hosts.Hands-on experience working with Cisco UCS platform, including UCSM and HX connect.Working knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM) and Intune MDM hybrid device management.Hands on experience with Azure IdentityVery strong focus on Information Security & Compliance best practiceWell-versed in ITIL concepts for ITSM and ITOM.Experience with Packet capturing and protocol analysis (TCP, UDP, ICMP, packet dissection).Strong problem-solving and troubleshooting skillsExcellent communication skills across technical and non-technical audiencesCuriosity about new technologies and creativity in approach to problem-solvingAbility to manage multiple priorities and lead high-impact projects.Excellent documentation and diagramming skills (Visio).Collaborative and adaptable in a fast-paced environment.Ability to work independently and in a team environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a RMA technicians to joining their RMA (Returned Materials) Team in North Scottsdale. These individuals will be overseeing the logging and testing of returned product to... More the distribution center. During this testing they will be involved in discovering the problem, solving the problem that caused malfunctions and then also test the product and recover video. They will be processing the product through a return log and then update the log when it is fixed. Responsible for determining device failure source and put together refurbished products. Responsibilities also include:?May be requested to assisted in testing specific functions per RMA Manager as generated from Quality team.?Will coordinate with RMA Manager for specific devices to be tested.?Act as an individual contributor in the development of process improvements.?Maintain RMA Databases used, such as JIRA.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less