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Jan 21, 2026

Los Angeles, CA

|

Help Desk

|

Contract

|

$30 - $37 (hourly estimate)

{"JobID":485484,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-118.25,"Longitude":34.05,"Distance":null},"State":"California","Zip":"90071","ReferenceID":"BOS-e9bb602b-4dbd-4c34-a6d3-93d6dcf58558","PostedDate":"\/Date(1769029211000)\/","Description":"An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Los Angeles CA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the \"faces\" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won\u0027t be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.The shift is 8-5pmWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Service Desk Analyst (onsite LA)","City":"Los Angeles","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3+ years experience as a Service Desk Analyst or Technical Support - experience with white glove support c-level/executives- previous technical research experience for complex tickets- hands-on documentation experience writing KBs, etc- Proven expertise with positive customer service skills and communication skills- onsite technical support experience as well as remote support- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk- Demonstrated support of enterprise environments, including: (preferred to have experience, but if not we can teach!)Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsSupport of Microsoft Windows 10 Operating SystemSupport of MS O365 provisioned accountsSupport of mobile devices such as iphone, android, iPads, Surface Devices, etc.Password Reset, Account Unlock, etc.Support of MacBook devices and MacOSSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc.","Skills":"- Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 (preferred)- ServiceNow experience- Legal applications (iManage, InTapp, Box, etc)- Experience supporting MacOS 10-11; MacBook Air and MacBook Pro- Technical certifications","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":37.0000,"SalaryLow":29.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... users. This analyst will sit onsite in the Los Angeles CA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.The shift is 8-5pmWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 07, 2026

Seattle, WA

|

Help Desk

|

Contract

|

$24 - $30 (hourly estimate)

{"JobID":527701,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.33,"Longitude":47.61,"Distance":null},"State":"Washington","Zip":"98101","ReferenceID":"BOS-d4b389ff-b8ac-4c23-8805-4bc7c7171845","PostedDate":"\/Date(1778157442000)\/","Description":"An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Seattle office - The shift is 9am-6pm PST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the \"faces\" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won\u0027t be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Service Desk Analyst (onsite Seattle)","City":"Seattle","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3+ years experience as a Service Desk Analyst or Technical Support - experience with white glove support c-level/executives- previous technical research experience for complex tickets- hands-on documentation experience writing KBs, etc- Proven expertise with positive customer service skills and communication skills- onsite technical support experience as well as remote support- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk- Demonstrated support of enterprise environments, including: (preferred to have experience, but if not we can teach!)Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsSupport of Microsoft Windows 10 Operating SystemSupport of MS O365 provisioned accountsSupport of mobile devices such as iphone, android, iPads, Surface Devices, etc.Password Reset, Account Unlock, etc.Support of MacBook devices and MacOSSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc.","Skills":"- Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 (preferred)- ServiceNow experience- Legal applications (iManage, InTapp, Box, etc)- Experience supporting MacOS 10-11; MacBook Air and MacBook Pro- Technical certifications","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Seattle office - The shift is... 9am-6pm PST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 18, 2026

Fairfield, CA

|

System Administrator

|

Contract-to-perm

|

$50 - $62 (hourly estimate)

{"JobID":543297,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-122,"Longitude":38.28,"Distance":null},"State":"California","Zip":"94533","ReferenceID":"DAL-91dfb884-048f-49c0-92d4-e981eb433af4","PostedDate":"\/Date(1781814215000)\/","Description":"This is a senior-level technical role requiring extensive hands-on experience in systems administration and deep expertise in network operating systems. The ideal candidate will have ?expert? level experience with Microsoft Azure, and strong working knowledge of Server OS, Active Directory, DNS, PKI, Microsoft Endpoint Configuration Manager, server monitoring, M365, Entra ID, and Azure cloud administration.As a technology leadership position, it demands a high level of practical proficiency in both Windows Server environments and Azure cloud services. Solano County?s network spans six cities, four data centers, multiple branch locations, and two Azure tenants.In collaboration with other team members, this position will be responsible for the day-to-day operation, support, and security of the County?s compute, storage, and cloud infrastructure. Our on-premises environment is primarily built on Cisco UCS and HyperFlex (HX) platforms, so recent experience with converged or hyperconverged virtualization systems is essential.Duties and Responsibilities:Responding to daily service requests and incident tickets through the ServiceNow platform.Communicating clearly and effectively with users and stakeholders at all technical levels, from end users to executive leadership.Applying strong diagnostic and problem solving skills to troubleshoot issues and implement effective solutions.Responding promptly to service outages, identifying and analyzing root causes, and restoring services to ensure efficient and reliable operations.Managing on premises and cloud infrastructure to ensure service-level agreements (SLAs) and quality-of-service (QoS) targets are consistently met.Managing multiple projects simultaneously, from initial design through full implementation.Overseeing all lifecycle stages of compute and storage hardware/software, including deployment, testing, maintenance, upgrades, refresh cycles, and decommissioning.Supporting critical outages and participating in afterhours incident response as required, including rotation in a team-wide on-call schedule.Creating and maintaining system topology diagrams using Visio or similar tools.Producing clear, accurate, and maintainable technical documentation within the ServiceNow knowledge base.Managing asset inventory for compute and storage equipment.Collaborating with various IT service towers to resolve complex issues and support cross-functional projects.Perform other duties as assigned.Security Compliance:Ensure systems are in compliance with security policies and industry regulationsImplement security baselines and configurationsDocumentation:Maintain accurate and up-to-date documentationDevelop and update knowledge base articles for common issues and resolutionsEducation and Experience:6+ years of experience in a similar position and/or any combination of education and experience that clearly demonstrates the ability to perform the job duties of the position. At least one of the following certifications:Computer Science Degree, MCP or equivalent role-based certifications in Windows Server, Microsoft Office 365 or Microsoft AzureKnowledge, Skill and Abilities: Expert level of experience and understanding of Microsoft AzureExpert level of experience in Active Directory Domain Services, to include FSMO roles, AD Functional Level upgrades, Domain Trusts, AD Site\u0026 Subnets, DFS\u0026SYSVOL replication, GPO optimization, ADMX upgrades, LDAPqueries, Dynamic DNS, SPNs, ICACLsHigh level of expertise in Entra ID / Azure AD, to include Entra Connect, SAML \u0026 OIDC SSO, Conditional Access policies, Privilege Identity Management, PIV and FIDO2 Smartcard, etc.Expert working knowledge of Microsoft 365 Services to include Exchange Online, SharePoint, OneDrive, MS Teams, Dynamics, Power BI, etc.Expert working knowledge of Microsoft Exchange up to and including Exchange 2019/SEStrong working knowledge of Microsoft PKI, Certificate Authorities, Templates, CRL, etc.Excellent knowledge and experience with Azure cloud services in IaaS, PaaS and SaaS scenarios.Hands-on knowledge working with VMWare vSphere and VMWare ESXi hosts.Hands-on experience working with Cisco UCS platform, including UCSM and HX connect.Working knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM) and Intune MDM hybrid device management.Hands on experience with Azure IdentityVery strong focus on Information Security \u0026 Compliance best practiceWell-versed in ITIL concepts for ITSM and ITOM.Experience with Packet capturing and protocol analysis (TCP, UDP, ICMP, packet dissection).Strong problem-solving and troubleshooting skillsExcellent communication skills across technical and non-technical audiencesCuriosity about new technologies and creativity in approach to problem-solvingAbility to manage multiple priorities and lead high-impact projects.Excellent documentation and diagramming skills (Visio).Collaborative and adaptable in a fast-paced environment.Ability to work independently and in a team environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Azure Systems Engineer","City":"Fairfield","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Expert level Azure Knowledge (AZ - 104) -Office 365 SME- MECM/Intune proficiency -Also have the ability to work on various different infrastrcuture projects","Skills":"","Industry":"System Administrator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This is a senior-level technical role requiring extensive hands-on experience in systems administration and deep expertise in network operating systems. The ideal candidate will have ?expert? level... experience with Microsoft Azure, and strong working knowledge of Server OS, Active Directory, DNS, PKI, Microsoft Endpoint Configuration Manager, server monitoring, M365, Entra ID, and Azure cloud administration.As a technology leadership position, it demands a high level of practical proficiency in both Windows Server environments and Azure cloud services. Solano County?s network spans six cities, four data centers, multiple branch locations, and two Azure tenants.In collaboration with other team members, this position will be responsible for the day-to-day operation, support, and security of the County?s compute, storage, and cloud infrastructure. Our on-premises environment is primarily built on Cisco UCS and HyperFlex (HX) platforms, so recent experience with converged or hyperconverged virtualization systems is essential.Duties and Responsibilities:Responding to daily service requests and incident tickets through the ServiceNow platform.Communicating clearly and effectively with users and stakeholders at all technical levels, from end users to executive leadership.Applying strong diagnostic and problem solving skills to troubleshoot issues and implement effective solutions.Responding promptly to service outages, identifying and analyzing root causes, and restoring services to ensure efficient and reliable operations.Managing on premises and cloud infrastructure to ensure service-level agreements (SLAs) and quality-of-service (QoS) targets are consistently met.Managing multiple projects simultaneously, from initial design through full implementation.Overseeing all lifecycle stages of compute and storage hardware/software, including deployment, testing, maintenance, upgrades, refresh cycles, and decommissioning.Supporting critical outages and participating in afterhours incident response as required, including rotation in a team-wide on-call schedule.Creating and maintaining system topology diagrams using Visio or similar tools.Producing clear, accurate, and maintainable technical documentation within the ServiceNow knowledge base.Managing asset inventory for compute and storage equipment.Collaborating with various IT service towers to resolve complex issues and support cross-functional projects.Perform other duties as assigned.Security Compliance:Ensure systems are in compliance with security policies and industry regulationsImplement security baselines and configurationsDocumentation:Maintain accurate and up-to-date documentationDevelop and update knowledge base articles for common issues and resolutionsEducation and Experience:6+ years of experience in a similar position and/or any combination of education and experience that clearly demonstrates the ability to perform the job duties of the position. At least one of the following certifications:Computer Science Degree, MCP or equivalent role-based certifications in Windows Server, Microsoft Office 365 or Microsoft AzureKnowledge, Skill and Abilities: Expert level of experience and understanding of Microsoft AzureExpert level of experience in Active Directory Domain Services, to include FSMO roles, AD Functional Level upgrades, Domain Trusts, AD Site& Subnets, DFS&SYSVOL replication, GPO optimization, ADMX upgrades, LDAPqueries, Dynamic DNS, SPNs, ICACLsHigh level of expertise in Entra ID / Azure AD, to include Entra Connect, SAML & OIDC SSO, Conditional Access policies, Privilege Identity Management, PIV and FIDO2 Smartcard, etc.Expert working knowledge of Microsoft 365 Services to include Exchange Online, SharePoint, OneDrive, MS Teams, Dynamics, Power BI, etc.Expert working knowledge of Microsoft Exchange up to and including Exchange 2019/SEStrong working knowledge of Microsoft PKI, Certificate Authorities, Templates, CRL, etc.Excellent knowledge and experience with Azure cloud services in IaaS, PaaS and SaaS scenarios.Hands-on knowledge working with VMWare vSphere and VMWare ESXi hosts.Hands-on experience working with Cisco UCS platform, including UCSM and HX connect.Working knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM) and Intune MDM hybrid device management.Hands on experience with Azure IdentityVery strong focus on Information Security & Compliance best practiceWell-versed in ITIL concepts for ITSM and ITOM.Experience with Packet capturing and protocol analysis (TCP, UDP, ICMP, packet dissection).Strong problem-solving and troubleshooting skillsExcellent communication skills across technical and non-technical audiencesCuriosity about new technologies and creativity in approach to problem-solvingAbility to manage multiple priorities and lead high-impact projects.Excellent documentation and diagramming skills (Visio).Collaborative and adaptable in a fast-paced environment.Ability to work independently and in a team environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 24, 2026

Huntsville, AL

|

Software Engineering

|

Perm

|

$120k - $185k (estimate)

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A client in the Huntsville area is looking for an Industrial Cyber Control Systems Engineer to join their team. This person will be supporting 20+ DoD customers and will be responsible for completing... OT Facility Assessments for systems including HVAC, Lighting, and Security Access controls. This role requires you to complete all required documentation for the assessment and make recommendations on security implementations to secure these systems. Once the assessment is complete, they will be going onsite with the customer to implement these hardware and software security controls.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 12, 2026

Newark, NJ

|

Project Manager

|

Contract-to-perm

|

$38 - $48 (hourly estimate)

{"JobID":506054,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-74.1735,"Longitude":40.7334,"Distance":null},"State":"New Jersey","Zip":"07102","ReferenceID":"NNJ-ef5252a5-3f87-4ab3-91ba-0643be958121","PostedDate":"\/Date(1773347531000)\/","Description":"Our client is seeking a self-driven Platform Operations \u0026 Enablement Project Manager to own day-to-day operational support for our automation platform and digital workforce. This individual contributor role requires strong technical aptitude, the ability to work independently, and comfort navigating a highly complex ecosystem of applications, stakeholders, and automation processes.The Project Manager will offload operational workload from senior leaders, maintain platform hygiene, and ensure consistent visibility into enablement, non-delivery work, and RPA ecosystem health.Key Responsibilities-Serve as the primary operational point of contact for platform and automation inquiries.-Own daily platform operations, including intake management, tracking, follow-ups, and dependency coordination.-Manage operational oversight for ~150 RPA ?digital workers,? including access audits, ID recertifications, and onboarding/offboarding.-Maintain Jira, Jira Align, and Confluence for platform enablement and non-delivery (non-feature) work.-Ensure operational tasks, enablement efforts, and documentation are accurate, up to date, and easily visible to stakeholders.-Support special projects such as platform transitions, tooling changes, and process improvements (e.g., vaulting migrations).-Coordinate with cross-functional teams including engineering, product, RTEs, network, and infra teams to resolve operational issues.-Participate in technical meetings when needed and provide basic tooling understanding (primarily UI Path;)-Identify operational gaps, streamline handoffs, and proactively surface risks or issues.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Platform Operations Project Manager/Analyst","City":"Newark","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3?10 years of experience in platform operations, technical project support, or IT operations.- Strong hands-on experience with Jira, Jira Align, Confluence.- Solid understanding of IT fundamentals (authentication/authorization, environments, system integrations, VDI vs. server basics).- Comfort working in complex, highly technical environments with many dependencies.- Self-starter with strong ownership, problem-solving ability, and comfort operating with minimal direction.- Familiarity with Agile/SAFe, especially enablement and non-feature work.- Knowledge of ITIL practices and operational governance.","Skills":"Exposure to UI Path and other RPA PlatformsScripting familiarityBasic awareness of AI/ML concepts.","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client is seeking a self-driven Platform Operations & Enablement Project Manager to own day-to-day operational support for our automation platform and digital workforce. This individual... contributor role requires strong technical aptitude, the ability to work independently, and comfort navigating a highly complex ecosystem of applications, stakeholders, and automation processes.The Project Manager will offload operational workload from senior leaders, maintain platform hygiene, and ensure consistent visibility into enablement, non-delivery work, and RPA ecosystem health.Key Responsibilities-Serve as the primary operational point of contact for platform and automation inquiries.-Own daily platform operations, including intake management, tracking, follow-ups, and dependency coordination.-Manage operational oversight for ~150 RPA ?digital workers,? including access audits, ID recertifications, and onboarding/offboarding.-Maintain Jira, Jira Align, and Confluence for platform enablement and non-delivery (non-feature) work.-Ensure operational tasks, enablement efforts, and documentation are accurate, up to date, and easily visible to stakeholders.-Support special projects such as platform transitions, tooling changes, and process improvements (e.g., vaulting migrations).-Coordinate with cross-functional teams including engineering, product, RTEs, network, and infra teams to resolve operational issues.-Participate in technical meetings when needed and provide basic tooling understanding (primarily UI Path;)-Identify operational gaps, streamline handoffs, and proactively surface risks or issues.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 21, 2026

Stamford, CT

|

Telecom / PBX / Cable Technician

|

Contract-to-perm

|

$22 - $28 (hourly estimate)

{"JobID":533203,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-73.5422,"Longitude":41.0541,"Distance":null},"State":"Connecticut","Zip":"06902","ReferenceID":"HAR-4eb9b9ca-336e-4e16-92aa-7e5eefe29352","PostedDate":"\/Date(1779396461000)\/","Description":"Insight Global is seeking an AV Technician for a top reinsurance client to support conference room technology and end users in a fast-paced, professional office environment. This individual will be responsible for hands-on AV support, troubleshooting, and installation work, with a strong focus on Microsoft Teams Rooms and Crestron-based systems. The ideal candidate has an enterprise AV background, is comfortable being onsite, and can confidently handle everything from live meeting support to mounting displays and resolving break/fix issues. This is a 3 month contract-to-hire opportunity with long-term growth potential and strong exposure to modern corporate AV environments. This is a hybrid role in Stamford, CT with a pay range of 25-32$/hr.Day-to-Day:? Provide on-site AV support for conference rooms and end users in the Stamford office? Troubleshoot and resolve AV issues (displays, microphones, speakers, cameras, control systems)? Support Microsoft Teams meetings and conference room technology? Perform AV installations and upgrades (TVs, peripherals, cabling, room setups)? Respond to break/fix issues (e.g., dead TVs, room outages)? Conduct room checks to ensure conference spaces are fully functional? Travel occasionally to NYC or other offices for AV support or installations? Deliver high-touch, customer-focused support to internal usersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"AV Technician","City":"Stamford","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 3?5 years of experience as an AV Technician in an enterprise or corporate environment? Strong conference room AV support experience (break/fix, live meeting support)? Hands-on experience with Crestron (must know what it is and how it?s used)? Experience supporting Microsoft Teams, Webex or Zoom (MST is priority platform)? Background in AV installation (mounting TVs, removing displays, cabling, setup)? Ability to troubleshoot AV hardware, software, and connectivity issues? Comfortable being hands-on (white-glove mindset + technical execution)","Skills":"? Experience on the AV integrator side (design/install background)? CTS or other AV-related certifications? Familiarity with structured cabling and signal flow","Industry":"Telecom / PBX / Cable Technician","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.0000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking an AV Technician for a top reinsurance client to support conference room technology and end users in a fast-paced, professional office environment. This individual will be... responsible for hands-on AV support, troubleshooting, and installation work, with a strong focus on Microsoft Teams Rooms and Crestron-based systems. The ideal candidate has an enterprise AV background, is comfortable being onsite, and can confidently handle everything from live meeting support to mounting displays and resolving break/fix issues. This is a 3 month contract-to-hire opportunity with long-term growth potential and strong exposure to modern corporate AV environments. This is a hybrid role in Stamford, CT with a pay range of 25-32$/hr.Day-to-Day:? Provide on-site AV support for conference rooms and end users in the Stamford office? Troubleshoot and resolve AV issues (displays, microphones, speakers, cameras, control systems)? Support Microsoft Teams meetings and conference room technology? Perform AV installations and upgrades (TVs, peripherals, cabling, room setups)? Respond to break/fix issues (e.g., dead TVs, room outages)? Conduct room checks to ensure conference spaces are fully functional? Travel occasionally to NYC or other offices for AV support or installations? Deliver high-touch, customer-focused support to internal usersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 16, 2026

Mundelein, IL

|

Administrative Assistant

|

Contract

|

$20 - $25 (hourly estimate)

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Insight Global is?seeking a qualified Adverse Event Specialist to join an established medical device company in Mundelein, IL. This individual will be responsible for both product complaint... remediation and processing new complaints for reportability. The role reviews historical and newly received complaints to determine MDR reportability in alignment with current procedures and regulatory requirements. It ensures that all MDR submissions are completed in full compliance with FDA reporting requirements, 21 CFR 803, and Quality System regulations.Responsibilities:?Review new and historical product complaints to verify data completeness and ensure reportability decisions align with current regulatory standards, internal procedures, and decision trees.Evaluate new and historical complaint files to determine MDR reportability under 21 CFR 803, applying current criteria, definitions, and decision logic to reach a regulatory reporting decision.Work cross functionally with Quality, Regulatory Affairs, R&D, Operations, and other internal partners to gather missing complaint or product information required for accurate reportability assessments.Prepare and submit MDRs through the FDA?s electronic submission portal (eMDR) for newly identified reportable events.Collaborate with international regulatory contacts, when necessary, to determine and support global reporting obligations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 18, 2026

Mundelein, IL

|

Administrative Assistant

|

Contract

|

$32 - $40 (hourly estimate)

{"JobID":508381,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-88,"Longitude":42.26,"Distance":null},"State":"Illinois","Zip":"60060","ReferenceID":"CHI-4c112355-7038-4592-9b38-f4ce0745c5cb","PostedDate":"\/Date(1773871227000)\/","Description":"Insight Global is?seeking a qualified Adverse Event Specialist to join an established medical device company in Mundelein, IL. This individual will be responsible for both product complaint remediation and processing new complaints for reportability. The role reviews historical and newly received complaints to determine MDR reportability in alignment with current procedures and regulatory requirements. It ensures that all MDR submissions are completed in full compliance with FDA reporting requirements, 21 CFR 803, and Quality System regulations.Responsibilities:?Review new and historical product complaints to verify data completeness and ensure reportability decisions align with current regulatory standards, internal procedures, and decision trees.Evaluate new and historical complaint files to determine MDR reportability under 21 CFR 803, applying current criteria, definitions, and decision logic to reach a regulatory reporting decision.Work cross functionally with Quality, Regulatory Affairs, R\u0026D, Operations, and other internal partners to gather missing complaint or product information required for accurate reportability assessments.Prepare and submit MDRs through the FDA?s electronic submission portal (eMDR) for newly identified reportable events.Collaborate with international regulatory contacts, when necessary, to determine and support global reporting obligations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Adverse Event Specialist","City":"Mundelein","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor\u0027s degree in a relevant field.5+ year of experience working in complaint handling, MDR evaluation, post market surveillance, regulatory affairs, or other relevant experience.Ability to interpret medical descriptions, product information, and complaint narratives to determine event severity and regulatory obligations.Experience in a regulated industry (pharmaceutical / medical device / food and beverage industry).Strong analytical and critical thinking skills with the ability to apply updated decision logic consistently.Strong time management skills to meet strict timelines, cross functional communication skills, and critical thinking skills.","Skills":"Basic understanding of FDA Medical Device Reporting (21 CFR 803) and complaint handling requirements (21 CFR 820.198).Experience working in environments requiring large scale retrospective reviews or high volume documentation processing.Familiarity with complaint management systems such as SAP, TrackWise, or similar platforms.5+ years of hands-on experience working in a clinical setting, such as a BSN or RN background with direct patient care experience in high-acuity environments including ICU, PCU, ER, or Operating Room units.","Industry":"Administrative Assistant","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is?seeking a qualified Adverse Event Specialist to join an established medical device company in Mundelein, IL. This individual will be responsible for both product complaint... remediation and processing new complaints for reportability. The role reviews historical and newly received complaints to determine MDR reportability in alignment with current procedures and regulatory requirements. It ensures that all MDR submissions are completed in full compliance with FDA reporting requirements, 21 CFR 803, and Quality System regulations.Responsibilities:?Review new and historical product complaints to verify data completeness and ensure reportability decisions align with current regulatory standards, internal procedures, and decision trees.Evaluate new and historical complaint files to determine MDR reportability under 21 CFR 803, applying current criteria, definitions, and decision logic to reach a regulatory reporting decision.Work cross functionally with Quality, Regulatory Affairs, R&D, Operations, and other internal partners to gather missing complaint or product information required for accurate reportability assessments.Prepare and submit MDRs through the FDA?s electronic submission portal (eMDR) for newly identified reportable events.Collaborate with international regulatory contacts, when necessary, to determine and support global reporting obligations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 15, 2026

Peoria, AZ

|

Chemical Engineering

|

Perm

|

$130k - $170k (estimate)

{"JobID":519499,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-112.24,"Longitude":33.65,"Distance":null},"State":"Arizona","Zip":"85382","ReferenceID":"PXS-096a902b-d092-4304-aaed-cad1abece492","PostedDate":"\/Date(1776295686000)\/","Description":"An Insight Global customer is seeking a Sr. Ultra-Pure Water Engineer to design, install and commission the UPW systems for a new manufacturing facility in North Phoenix. This role is one of the first key roles being hired at this new facility so there is immense opportunity for upward mobility in the future. It is expected that this person is capable of making an immediate impact without much training or oversight. Key responsibilities include: - Reviewing engineering drawings, submittals and driving construction project schedules. - Partnering with UPW vendors to ensure proper equipment installation and commissioning. - Update and distribute UPW system documentation, manuals, and processes. - Train the initial team of technicians for the UPW team. - Develop preventative maintenance systems and emergency response procedures.- Further responsibilities related to capacity planning, and overall optimal system performance as the facility scales. This role will operate full-time on-site at the new facility, including working out of construction trailers until the office is open in about 12 months. This is a full-time role and we can offer a salary between $130k and $170k plus bonuses and a generous benefits package. Exact compensation may vary based on education and experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Ultra-Pure Water Engineer","City":"Peoria","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor\u0027s Degree in Chemical, Mechanical, Environmental or Process Engineering (Master\u0027s Degree preferred)Over 8 years of experience designing an operating UPW systems preferably in the semiconductor or advanced manufacturing space. Full understanding of UPW step-by-step purification methodsExperience training technician and operator personnel on UPW systems","Skills":"Master\u0027s Degree in relevant discipline PE \"Professional Engineering) License","Industry":"Chemical Engineering","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":170000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An Insight Global customer is seeking a Sr. Ultra-Pure Water Engineer to design, install and commission the UPW systems for a new manufacturing facility in North Phoenix. This role is one of the... first key roles being hired at this new facility so there is immense opportunity for upward mobility in the future. It is expected that this person is capable of making an immediate impact without much training or oversight. Key responsibilities include: - Reviewing engineering drawings, submittals and driving construction project schedules. - Partnering with UPW vendors to ensure proper equipment installation and commissioning. - Update and distribute UPW system documentation, manuals, and processes. - Train the initial team of technicians for the UPW team. - Develop preventative maintenance systems and emergency response procedures.- Further responsibilities related to capacity planning, and overall optimal system performance as the facility scales. This role will operate full-time on-site at the new facility, including working out of construction trailers until the office is open in about 12 months. This is a full-time role and we can offer a salary between $130k and $170k plus bonuses and a generous benefits package. Exact compensation may vary based on education and experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 19, 2026

Tewksbury, MA

|

Electrical Engineering

|

Contract

|

$44 - $55 (hourly estimate)

{"JobID":531996,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.2226,"Longitude":42.6008,"Distance":null},"State":"Massachusetts","Zip":"01876","ReferenceID":"DC0-c3b9ccd4-81b8-4ff9-aa1e-4c7e499ab7ad","PostedDate":"\/Date(1779216689000)\/","Description":"As a member of the Sensor Test Solutions department, the candidate would be part of a team which is responsible for the design, integration and deployment of test equipment. We deploy our test equipment to our factory in Andover, MA, as well as depot facilities located both domestically and internationally. Our project teams are made up of engineers with a broad range of electrical engineering expertise and experience in fields such as RF, Power, Digital, and Analog. In addition to these different fields, all our engineers are responsible for the development of both hardware and software.Key deliverables for this role? Test station \u0026 fixture designs (Electrical schematic capture \u0026 PCB design)Execute assigned technical tasks in a team-settingSupport any scheduled project meetingsReport progress periodically (daily, weekly, etc.) as required by the project lead.This position requires an ACTIVE Secret clearance. It will be on site 5 days per week, in Tewksburg MAWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"STS Senior Test Development Engineer P2","City":"Tewksbury","ExpirationDate":null,"PriorityOrder":0,"Requirements":"oBachelors degree in STEMoActive Secret ClearanceoMinimum of 2 years of experience oElectrical Test Instrument/Equipment experienceoPower, RF, Digital Logic, Analog circuit knowledgeoAutomated Test Software development experience-Automated test software (C/cplusplus/csharp, LabView, TestStand)-ORCAD and/or Cadence Allegro for PCB design, experience in any of the following: Power, RF, Digital Logi","Skills":"-Experience with project leadership, project cost and schedule management, i.e. EVMS, MS Project-DoW (DoD) project development life-cycle processes","Industry":"Electrical Engineering","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":55.0000,"SalaryLow":44.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As a member of the Sensor Test Solutions department, the candidate would be part of a team which is responsible for the design, integration and deployment of test equipment. We deploy our test... equipment to our factory in Andover, MA, as well as depot facilities located both domestically and internationally. Our project teams are made up of engineers with a broad range of electrical engineering expertise and experience in fields such as RF, Power, Digital, and Analog. In addition to these different fields, all our engineers are responsible for the development of both hardware and software.Key deliverables for this role? Test station & fixture designs (Electrical schematic capture & PCB design)Execute assigned technical tasks in a team-settingSupport any scheduled project meetingsReport progress periodically (daily, weekly, etc.) as required by the project lead.This position requires an ACTIVE Secret clearance. It will be on site 5 days per week, in Tewksburg MAWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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