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We are seeking an AI Engineer for a large insurance company in Des Moines, IA. This person will be working as the sole member of the Agentic Team and collaborating with the Strategic Architecture &... More Engineering (SAE) group. The engineer will be responsible for building out the roadmap and strategy for the Agentic project, operating within a production environment. Day-to-day tasks include gathering and summarizing documents to support underwriters in making informed decisions. A key initiative involves developing a React-based application that enables underwriters to easily access and utilize summarized information, ultimately enhancing their interaction with the business.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a highly experienced Lead ServiceNow Developer to join one of our largest banking clients on a 12-month contract. The successful candidate will be required to come into... More the office in downtown Toronto 3x a week and will own, expand, and mature the ServiceNow platform, which has become a critical system of record across the organization. This role requires a senior-level technical leader who can bridge deep technical expertise with business needs, lead and mentor junior team members, and ensure the platform is scalable, auditable, well-documented, and highly integrated?particularly across cloud environments.This individual will play a key role in evolving ServiceNow from a traditional workflow tool into a robust, enterprise-grade platform supporting reporting, audit, integrations, automation, and operational excellence.Key ResponsibilitiesPlatform Ownership & Development:- Serve as the technical lead and SME for the ServiceNow platform.- Design, build, and enhance the platform from both a technical and operational perspective.- Lead platform expansion to support increased usage, reporting, audit requirements, and integrations.- Ensure ServiceNow is treated with the appropriate due diligence, governance, and controls as a core system of record.- Drive automation and streamlining initiatives to reduce manual effort and improve efficiency.Integrations & Architecture:- Lead and troubleshoot cloud-based integrations, ensuring reliable data flow between ServiceNow and external systems.- Diagnose and resolve integration failures where data is missing, delayed, or incorrect.- Work across cloud-first architectures, with some exposure to on-prem environments.- Deep understanding of ServiceNow integration tools and patterns.CMDB, SAM & Service Mapping:- Own and evolve CMDB and Service Asset Management (SAM) capabilities.- Lead advanced Service Mapping implementations, including: top-down, tag-based, dynamic, and manual mapping- Ensure accuracy, completeness, and reliability of configuration and service data.Reporting, Audit & Documentation:- Enable and enhance reporting capabilities to support audit and compliance needs.- Maintain rigorous technical and operational documentation.- Document all existing configurations, integrations, and workflows in detail.- Ensure documentation supports long-term sustainability and knowledge transfer.Leadership & Stakeholder Management:- Manage stakeholder relationships and ensure adherence to SLAs.- Communicate complex technical concepts clearly to non-technical audiences.- Maintain a high level of professionalism and clarity in all interactions.Mentorship & Enablement:- Lead and mentor a small team of 2 junior resources.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position OverviewWe are seeking a Senior Roadway Engineer to join a growing Transportation team in North Carolina. This role is ideal for a highly experienced roadway design professional who thrives... More in a hands-on technical leadership position, enjoys mentoring junior staff, and can independently deliver complex roadway projects from early design through final signed and sealed plans.The Senior Roadway Engineer will serve as a technical lead and OpenRoads Designer (ORD) subject matter expert, supporting active and upcoming transportation projects for NCDOT and local municipalities while collaborating closely with project managers, clients, and multidisciplinary teams.Key ResponsibilitiesTechnical Leadership & Design? Lead roadway design for transportation improvement projects, including intersections, roundabouts, interchanges, widenings, and bike/ped facilities? Perform and oversee senior-level roadway geometry, drainage, pavement markings, signing, and work zone traffic control design? Independently advance projects from approximately 25% design through final plans, including signed and sealed deliverables? Provide quality control (QC) reviews and ensure adherence to project scope, standards, and client requirementsSoftware & Technical Expertise? Serve as a subject matter expert in OpenRoads Designer (ORD), including modeling and production workflows? Utilize MicroStation and related roadway design tools; V8i experience is a plus? Support the development of specifications, cost estimates, and technical reports as neededProject & Team Collaboration? Coordinate with project managers, engineers from other disciplines, and design staff to deliver quality projects on schedule and within budget? Create, maintaining and monitoring scopes, fees, schedules, staffing projections, risk registers, QC documentation, and deliverable submittals? Participate in internal and external project meetings, providing technical insight and roadway leadershipMentorship & Professional Development? Train and mentor junior and mid-level roadway engineers, particularly in ORD and complex roadway design? Provide technical direction with minimal oversight and promote best practices across the roadway team? Collaborate with practice and office leadership to support continued growth in North CarolinaWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Manage JIRA boards, dashboards, and tracking artifacts across multiple teamsCoordinate updates with vendors and business technology leadsAttend recurring meetings to track follow-ups, dependencies,... More and status itemsSupport major planning events (ex: big room planning) by handling logistics and communicationContact architects, vendors, and internal teams for updates and task progressMaintain clean and accurate JIRA data for reportingAssist executives in daily operational coordinationProvide organizational and administrative support for sub-initiatives, including AI efforts, vendor assessments, and operational evaluationsHelp ensure teams stay aligned during rapidly shifting schedules and prioritiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

1 Feature EngineerFeature Development:? Design, build, and maintain curated features for ML models and analytics products.? Partner with data scientists, marketing team members, and advanced... More analytics to translate modeling needs into feature specifications and acceptance criteria.Feature Pipelines & Performance:? Implement scalable feature pipelines (batch/stream) using Databricks, pyspark, and spark SQL.? Optimize feature computation for cost and latency; ensure incremental processing and backfills are reliable.Data Quality, Lineage & Documentation:? Build automated checks for schema changes, missingness, outliers, and drift.? Maintain feature definitions, lineage, and usage documentation to enable reuse and governance.Operationalization:? Work with ML Ops to publish features to a feature store and enable consistent training/serving.? Support troubleshooting and root-cause analysis for feature-related incidents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day :? Design, develop, and deploy scalable Azure-based data products? Build, configure, and manage Azure Functions (HTTP-triggered, queue-triggered)? Implement and support Azure Service Bus... More messaging patterns (topics/queues)? Stand up, configure, and enhance Azure API Management (APIM) instances and APIs? Collaborate with architects and product owners to define technical designs and API specifications? Develop robust and reusable C#/.NET components aligned with modern engineering patterns? Ensure API consistency, versioning strategy, and adherence to RESTful standards? Troubleshoot, optimize, and enhance existing Azure components and integrations? Contribute to best practices for Azure development, DevOps, and API lifecycle managementSupport documentation, code reviews, and knowledge transfer to internal teamsThis position is paying between $42-$43/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is a global leader in AI-driven robotic automation software and hardware, transforming distribution and fulfillment centers worldwide. Their solutions increase productivity, empower growth... More and scale, mitigate labor challenges, reduce risk and time to market, and create better experiences for customers and employees. Our SolutionsTheir Multiagent Orchestration (MAO) platform provides vendor-agnostic fulfillment orchestration to continuously optimize performance in real time: the right order, with the right bot and agent, taking the right path and action. Currently operating more than 70 fulfillment sites across the globe (with deployments of 700+ robots at a single site), GreyMatter enables customers to decrease their fulfillment Cost Per Unit by 50%, reduce worker onboarding time by 90% and optimize peak season performance.In retail stores, their gStore end-to-end store execution and retail management solution supports omnichannel fulfillment, real-time replenishment, intelligent workforce tasking and more. Using real-time overhead RFID technology, the platform increases inventory accuracy up to 99%, doubles staff productivity, and enables an engaging, seamless in-store experience.Job OverviewThe Staff Engineer leads architectural design and technical strategy across complex projects, driving innovation, platform modernization, and performance improvements. The role requires collaboration with cross-functional teams, ownership of system-level design, guidance on certification and compliance, and leadership in advancing SaaS/PaaS transformation, algorithms, simulations, and proof-of-concept initiatives to enhance product and developer experience.Role OverviewThe Staff Engineer will be responsible for leading the architectural design and planning process for a variety of projects, ensuring that designs meet client specifications, regulatory requirements, and sustainability standards. This role involves collaboration with stakeholders and driving the strategic vision of architectural projects from conception to completion.Salary Range: 200,000-230,000KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The NICE CXone Administrator reports to the Salesforce Administrator Team Lead and is responsible for designing and implementing solutions that optimize the inside sales team's workflows and help... More drive efficiency. The NICE CXone Administrator supports and collaborates with the sales team members at all levels, and serves as the go-to resource for all CMR data management and reporting best practices. Core Responsibilities Support the SalesForce Administrator Team Lead in administering NICE CXone for the inside sales call center, which includes: Managing and responding to end user support and customization requests Managing and customizing dashboards and reports for various teams Performing routine data clean-up functions Performing mass data imports/updates as needed Partner with the Business Systems Analyst, Call Center Operations to identify opportunities for improvement and translate business requirements into technical solutions within the CRM Serve as a mentor to junior administrators on the team and a resource for guidance on best practices Assists in the development and reporting of key sales performance metrics to help drive increased sales productivity We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in the Reston, Virginia area is seeking a TS/SCI Identity Provider Engineer for a direct hire opportunity. In this role, the selected candidate will support large scale Identity and... More Access Management (IAM) initiatives, helping clients securely manage user access and protect mission critical systems. The engineer will work closely with stakeholders and engineering teams to understand user roles, access requirements, and identity lifecycle needs, and will design, deploy, and support IAM solutions that manage authentication, authorization, and credentials, including single sign on and privileged access. This position will also contribute to the implementation of zero trust and identity based security solutions to prevent unauthorized access and safeguard sensitive data. An active Top Secret clearance with SCI eligibility is required, along with a willingness to complete a CI polygraph. This role requires on site presence five days per week. Can sit in Reston, VA (preferred), Charlottesville, VA, Mclean, VA or Colorado Springs, CO.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking three Deskside Support Technicians in the Cleveland, OH area. These people are going to be joining a team of roughly 6 total. They will be providing support to internal... More employees, including the C-Level Suite. There is roughly 1,500 users, while doing roughly 5-15 tickets a day. The client is a Microsoft Shop with Dell Computers. If the person has any Active Directory, SSCM, or Windows10 experience, that would be a plus. The most important thing is going to be finding hardworking individuals who present themselves well due to the C-Level Suite executives they will be supporting. This role is roughly 20-28hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less