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-Provide Tier 1 and Tier 2 end-user support for hardware, software, network access, and asset management via phone, tickets, and onsite support.-Install, troubleshoot, repair, and maintain... More workstations, laptops, mobile devices, peripherals, and related software within SLA requirements.-Diagnose and resolve hardware and software issues using domain knowledge and historical data to restore services efficiently.-Perform preventative maintenance, system upgrades, and equipment replacements.-Document incidents, solutions, and system changes; manage user accounts, permissions, and security groups.-Implement fixes and patches (e.g., registry edits, patches, AD security policies, application testing).-Escalate issues to Tier 3, vendors, or application teams as needed; identify and report recurring issues.-Work onsite Monday?Friday during business hours with occasional weekend support as required.-Collaborate daily with supervisors, teammates, and customers to manage workflow professionally and efficientlyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Content Security Program Manager is responsible for driving alignment between strategy, execution, and reporting across the Content Security organization. This role operates in a fast-paced,... More highly matrixed environment and partners closely with cross-functional teams to ensure Content Security initiatives are delivered with consistency, transparency, and measurable impact. The ideal candidate brings strong project management discipline, executive-level communication skills, and the ability to translate complex technical work into clear metrics and narratives for senior leadership.Key Responsibilities (Day-to-Day)? Partner with cross-functional teams including Business Advisory, Site Security, Application Security, and Cloud Security to plan and deliver Content Security services.? Lead and manage cross-functional technical assessments and security initiatives, ensuring projects are delivered on time, within scope, and with high quality.? Collaborate with the Senior Manager of Strategy to establish and maintain a standardized Content Security program framework, including deliverables, project intake, communications, and execution processes.? Develop and maintain executive-level dashboards and reporting to track key Content Security initiatives, metrics, and outcomes.? Define and implement project management requirements across varying levels of project complexity, with a strong focus on metrics and measurable outcomes.? Train managers and individual contributors on Content Security project and reporting standards; ensure consistent and meaningful metrics are provided for review by the VP of Content Security and the CTO.? Facilitate alignment and drive consensus across teams to resolve project risks, dependencies, and roadblocks.? Create repeatable qualitative and quantitative processes to clearly communicate the value, impact, and progress of Content Security initiatives.? Perform technical reviews of Content Security controls across applications, data centers, engineering, and assessment activities.? Assess departmental needs and research tools and technologies (including AI/ML solutions) to enhance Content Security program effectiveness.Plan and coordinate the annual Content Security Summit, including logistics, stakeholder coordination, and overall attendee experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Senior Civil Structural Engineer to join the top investor-owned energy company in the US. This company offers a wide range of energy-related products and services to... More various customers, including renters, residential owners, small and medium-sized businesses, commercial and industrial entities, and community affairs. It operates one of the world's largest energy delivery systems, covering clean energy, electric, gas, and steam services.This senior engineer will be joining the Central Engineering division to lead and support substation projects across NYC and Westchester County. The candidate will be responsible for conducting and overseeing the design and maintenance of various components and structures within electrical substations. The candidate will be instrumental in all stages of the engineering cycle, from creating design concepts to reviewing engineering packages and providing technical expertise.Responsibilities:?Leading the design of components and structures within electrical substations?Managing multiple high-profile projects and communicating with multiple stakeholders and departments at various stages of the lifecycle, from initiation to execution of architectural and civil works.?Handling complex substation work requests, including repairs, new structures, rehabilitation, and modifications. Providing advanced technical solutions for civil structure issues like roof repairs, drainage, column and beam modifications, slab repairs, and masonry.?Developing comprehensive engineering packages and designs, working with internal and external teams, and overseeing projects through to completion, including the construction phase.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Reporting to the Director of Engineering, the Senior Reporting Analyst leads enterprise-wide operational excellence initiatives across Facilities and Operations, applying industrial engineering... More principles to improve efficiency, reliability, sustainability, and service delivery. This role partners with Facilities leadership to translate data, workflows, and performance metrics into scalable improvements across maintenance, custodial, utilities, energy, and campus support services. The position supports complex, campus-style environments with diverse stakeholders, continuous operations, and long-term asset stewardship, while remaining applicable across large organizations with distributed facilities portfolios. Operational Excellence & Process Engineering Apply industrial engineering methodologies such as Lean Six Sigma, work measurement, and capacity modeling to Facilities operations. Analyze end-to-end workflows to identify inefficiencies, bottlenecks, and cost drivers. Develop standard work, optimized staffing models, and workload balancing strategies. Conduct productivity benchmarking aligned with industry best practices. Program & Portfolio Management Lead cross-functional programs spanning Facilities Operations, Capital Planning, Finance, Procurement, IT, and Environmental Health & Safety. Establish governance structures, success metrics, and reporting for multi-year initiatives. Track benefits realization including cost avoidance, efficiency gains, and service improvements. Sustainability, Carbon & Resource Optimization Support Facilities-led sustainability programs focused on energy efficiency, water conservation, waste reduction, and carbon emissions reduction. Apply lifecycle cost analysis to evaluate sustainability and carbon reduction strategies. Integrate carbon reduction goals into operations and capital planning. Support data collection, analysis, and reporting aligned with institutional sustainability frameworks such as STARS. Track and report metrics related to energy use intensity, greenhouse gas emissions, and resource consumption. Consolidate data and be the central point of contact to respective Governmental agencies Data, Metrics & Business Intelligence Develop KPIs, dashboards, and scorecards integrating operational, sustainability, and carbon metrics. Translate complex data into executive-level insights supporting decision-making.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Director of Cash Applications is responsible for overseeing cash posting, refunds, and cash reconciliation operations for a multi-hospital health system. This role requires a strong understanding... More of the full revenue cycle, along with a solid analytical and financial reporting background. The Director must be capable of monitoring employee productivity, maintaining human resources documentation, resolving technical and payer-related issues, and ensuring compliance with organizational policies and procedures.Responsibilities:- Oversee all cash application functions, including but not limited to cash posting, refunds, and reconciliation activities- Manage staff quality, productivity, and output benchmarking; perform regular staff quality assurance audits- Design and develop financial reports using various tools to support tracking, investigation, and analysis, and to inform organizational decision-making- Monitor and evaluate the organization?s revenue cycle performance; appropriately delegate work based on departmental priorities and operational needs- Collaborate with internal and external partners such as IT, financial clearinghouses, Finance, and banking partners to identify process improvement opportunities; address issues and implement effective business strategies to reduce costs, increase revenue, and streamline expenditures, taking appropriate remediation actions as needed- Manage projects and delegate responsibilities accordingly- Onboard new team members, providing hands-on, elbow-to-elbow support during the onboarding processWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a plumber to assist in Baltimore, MD. They will be responsible for the following: ?Perform inspections and maintenance on plumbing systems to ensure safety and... More functionality.?Reads and interprets complex schematic and construction drawings, service manuals and other technical documents.?Follows instructions provided by blueprints, drawings, written materials, work orders and oral instructions.?Identifies, analyzes, diagnoses and resolves routine and complex plumbing equipment problems and component conditions.?Adhere to all applicable requirements, including safety standards and local codes.?Interpret diagrams, blueprints and other related drawings.?Inventory and properly track supplies, equipment, tools and machinery.?Communicate with Facilities leadership, other related trades, apprentices and coworkers effectively to promote efficiency.?Trains peer and lower-level positions as directed by supervisor, based on the guidelines of the JHU Apprenticeship program.?Works with the Plumbing Maintenance Workers to requisitions in-house stock items.?Requests non-stock items for purchase subject to supervisor approval.?Makes decisions based on trade practices, National Plumbing Code, and supervisor direction as appropriate for the scope of this position.?Plans and estimates the materials and labor required to perform demand work and construction projects. ?Actively engage Plumbing Maintenance Workers into skills-based training activities to build their knowledge and effectively train them for growing skills independence.?Recommends and participates in departmental plumbing operations development, improvement, and implementation as it relates to current/anticipated workload.?Performs work within reasonable lengths of time as measured against trade, industry or engineered standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Insight Global customer is seeking to hire a Sr. Mechanical Process Engineer on their facilities team to design, install and commission the mechanical process utility systems (such as cooling... More towers, chilled water, condensed water, steam, hot water, reclaim water, potable water, and process vacuum systems) for a new manufacturing facility in North Phoenix. This role is one of the first key roles being hired at this new facility so there is immense opportunity for upward mobility in the future. It is expected that this person is capable of making an immediate impact without much training or oversight. Key responsibilities include: - Reviewing engineering drawings, submittals and driving construction project schedules. - Partnering with vendors to ensure proper equipment installation and commissioning. - Update and distribute mechanical process system documentation, manuals, and processes. - Train the initial team of technicians for the team. - Develop preventative maintenance systems and emergency response procedures.- Further responsibilities related to capacity planning, and overall optimal system performance as the facility scales. This role will operate full-time on-site at the new facility, including working out of construction trailers until the office is open in about 12 months. This is a full-time role, and we can offer a salary between $130k and $150k plus bonuses and a generous benefits package. Exact compensation may vary based on education and experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Insight Global customer is seeking a Senior Controls System Engineer to join their facilities team at a new manufacturing facility in North Phoenix. This person will be responsible for designing,... More installing, commissioning and operating the control systems for the factory including PLC, DCS, and SCADA platforms that control HVAC, UPW, WW treatment, Gas and Chemical Systems, and Safety Systems. This role is one of the first key roles being hired at this new facility so there is immense opportunity for upward mobility in the future. It is expected that this person is capable of making an immediate impact without much training or oversight. Key responsibilities include: - Reviewing engineering drawings, submittals and driving construction project schedules.- Partnering with controls design vendors to ensure proper equipment installation and commissioning. - Support PLC, DCS and SCADA systems with operations and maintenance. - Update and distribute electrical system documentation, manuals, and processes. - Develop preventative maintenance systems and emergency response procedures.- Respond to systems malfunctions across HVAC, process, UPW, WWT, gas, chemical and life safety systems. - Further responsibilities related to capacity planning, and overall optimal system performance as the facility scales. This role will operate full-time on-site at the new facility, including working out of construction trailers until the office is open in about 12 months. This is a full-time role and we can offer a salary between $130k and $150k plus bonuses and a generous benefits package. Exact compensation may vary based on education and experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight global is looking for a developer to sit in Columbus, Ohio. This candidate will be aligned to a platform automation project within their internal ERP system. Automation efforts will be... More assigned to internal developers, and this resource will be working within the middle tier of their internal system. The current code is written in .Net, but the code being developed is in Java. Candidates will be working with various teams and specifically aligned to their Billing Portal within the internal system focusing on the code for transitions in the middle tier to the customer/client facing tier and backoffice functions. Candidates need to have worked in an AWS environment and have some exposure to event driven architecture (General structure). Pay Rate: 55-65/hr USDWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is looking for a Project Manager to join their team for their integration of Genesys Cloud Contact Centre. The Genesys Project Manager will act as the single point of contact for Teva /... More ANDA throughout the Genesys Cloud implementation. This role is responsible for end to end project delivery, ensuring scope, timelines, risks, and dependencies are actively managed while driving execution through the Genesys delivery methodology, standardized governance, and recurring status reporting. You will serve as the primary point of contact between Genesys and customer stakeholders throughout the project lifecycle. You will own and track all aspects of project delivery, including scope, milestones, risks, issues, and dependencies and guide the project through the Genesys implementation methodology, from initiation through go live and post go live support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less