Job Search Results for help desk

Logistics System Specialist

A federal client of Insight Global is looking for a Logistics Systems Specialist to join their team in Atlanta Georgia. This individual needs to come from a logistics background and understand... More inventory reporting. They will be responsible for managing and providing systems support for inventory management system projects, creating implementation test scripts in SQL, identifying, and drafting inventory management system changes and updates, and demonstrate an adept understanding of end-to-end business flows and the ability to translate those flows into system solution for business process mapping. This individual must be open to responding to emergency shipments within a 90-mnute timeframe if needed.Compensation:$28/hr to $32/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one ofemployment, including options for medical, dental, and vision insurance. Eligibility to enroll inthe 401(k) retirement plan begins after 90 days of employment. Additionally, employees in thisrole will have access to paid sick leave and other paid time off benefits as required under theapplicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Medicare Sales Support Specialist (PST)

Insight Global is seeking Medicare Sales Support Representatives to support a large Health Insurance client in a fully remote environment. This is a Tier 1 support role responsible for assisting... More insurance agents with account access, system navigation, troubleshooting, and general support requests. The ideal candidate has strong customer service skills, experience working in a high-volume support environment, and the ability to resolve issues efficiently while providing excellent customer service.? Serve as the first point of contact for agent support inquiries via email, phone, and Teams.? Assist agents with account setup, password resets, profile updates, and access-related issues.? Troubleshoot basic system and application issues and escalate complex cases when necessary.? Document support requests, track tickets, and maintain accurate records of agent interactions.? Support internal teams by processing agent requests and assisting with operational and administrative tasks.Schedule:? Non-AEP (Annual Enrollment Period): Monday-Friday, 8-hour shift with a 1-hour lunch break? AEP Season: Standard weekday schedule plus approximately 8-9 hours of overtime per week, including coverage for one weekend shiftThis role is open to PST, looking for a pay range $20-25/hrNon-AEP Model (Jan?Sept)Coverage: 8 AM?8 PM ESTResourceTime ZoneEST HoursLocal HoursResource 3Pacific11:00 AM ? 8:00 PM8:00 AM ? 5:00 PM PTResource 4Pacific1:00 PM ? 10:00 PM10:00 AM ? 7:00 PM PTAEP Model (Oct?Dec)Coverage: 8 AM?1 AM ESTResourceTime ZoneEST HoursLocal HoursResource 3Pacific1:00 PM ? 10:00 PM10:00 AM ? 7:00 PM PTResource 4Pacific4:00 PM ? 1:00 AM1:00 PM ? 10:00 PM PTWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less