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Apr 08, 2026

San Bruno, CA

|

Sales

|

Perm

|

$70k - $100k (estimate)

{"JobID":516338,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-122.43,"Longitude":37.62,"Distance":null},"State":"California","Zip":"94066","ReferenceID":"SFR-ff6770f4-e93c-48d1-ac78-3d5d926b17d5","PostedDate":"\/Date(1775615709000)\/","Description":"This Account Manager position will primarily function as a Hospital Liaison and Account Manager, focusing on developing and maintaining strong relationships with hospital case managers, discharge planners, and healthcare providers. The role includes high-volume field activity, with an expectation of up to 10 marketing visits per day once the new structure is fully implemented.Responsibilities/Essential Functions:? Work within a continuously evolving referral process and sales structure, adapting quickly to workflow changes and new organizational strategies.? Serve as a primary Hospital Liaison, building and maintaining relationships with hospital case managers, discharge planners, and medical staff.? Function as an Account Manager, managing assigned referral sources and strengthening long-term partnerships.? Conduct high-volume field marketing, targeting up to 10 in-person visits per day once operational structure is finalized.? Work with the team to respond and generate new sales leads through various channels, including referral platforms and networking.? Promptly respond to case managers, ensuring all communications are completed within SLA timeframes.? Identify and establish key points of contact within hospitals and clinics, including researching and initiating new relationships.? Conduct outbound calls and follow-up communications to prospects and existing clients to promote AlphaCare Home Health services.? Regularly report on sales activities, lead generation, and performance metrics to Marketing and Operations teams.? Develop and implement sales and marketing strategies aligned with company growth goals and market trends.? Drive census growth through both external outreach and internal collaboration.? Identify opportunities for new service lines or niche markets based on referral patterns and market needs.? Ensure accurate and up-to-date account records, including contact history and referral trends.? Partner with Community Liaisons as needed to conduct joint sales calls and strengthen relationships.? Coordinate and conduct in-services with new and existing referral sources.? Maintain consistent outreach to physicians and healthcare representatives.? Participate in agency planning and execute growth initiatives.? Work closely with the Intake team to ensure a seamless referral and admission process.? Engage with re-hospitalized patients and case management teams to support continuity of care and identify new opportunities.? Represent the company at community events to promote services and strengthen community relationships.? Travel extensively to hospitals, clinics, and referral sources as required.? Perform other related duties as assigned to support company growth and operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Account Manager","City":"San Bruno","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 3?4 years of experience in healthcare marketing preferred.? Excellent written and verbal communication skills.? Ability to handle multiple tasks simultaneously and meet deadlines.? Excellent organizational and time management skills.? Self-starter and proactive.? Familiarity with Kinnser Wellsky, CarePort, Aida, and faxes.? Valid CA Driver\u0027s License.High School diploma required; College education preferred.","Skills":"","Industry":"Sales","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":100000.0000,"SalaryLow":70000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This Account Manager position will primarily function as a Hospital Liaison and Account Manager, focusing on developing and maintaining strong relationships with hospital case managers, discharge... planners, and healthcare providers. The role includes high-volume field activity, with an expectation of up to 10 marketing visits per day once the new structure is fully implemented.Responsibilities/Essential Functions:? Work within a continuously evolving referral process and sales structure, adapting quickly to workflow changes and new organizational strategies.? Serve as a primary Hospital Liaison, building and maintaining relationships with hospital case managers, discharge planners, and medical staff.? Function as an Account Manager, managing assigned referral sources and strengthening long-term partnerships.? Conduct high-volume field marketing, targeting up to 10 in-person visits per day once operational structure is finalized.? Work with the team to respond and generate new sales leads through various channels, including referral platforms and networking.? Promptly respond to case managers, ensuring all communications are completed within SLA timeframes.? Identify and establish key points of contact within hospitals and clinics, including researching and initiating new relationships.? Conduct outbound calls and follow-up communications to prospects and existing clients to promote AlphaCare Home Health services.? Regularly report on sales activities, lead generation, and performance metrics to Marketing and Operations teams.? Develop and implement sales and marketing strategies aligned with company growth goals and market trends.? Drive census growth through both external outreach and internal collaboration.? Identify opportunities for new service lines or niche markets based on referral patterns and market needs.? Ensure accurate and up-to-date account records, including contact history and referral trends.? Partner with Community Liaisons as needed to conduct joint sales calls and strengthen relationships.? Coordinate and conduct in-services with new and existing referral sources.? Maintain consistent outreach to physicians and healthcare representatives.? Participate in agency planning and execute growth initiatives.? Work closely with the Intake team to ensure a seamless referral and admission process.? Engage with re-hospitalized patients and case management teams to support continuity of care and identify new opportunities.? Represent the company at community events to promote services and strengthen community relationships.? Travel extensively to hospitals, clinics, and referral sources as required.? Perform other related duties as assigned to support company growth and operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 20, 2026

Atlanta, GA

|

Security Engineering

|

Perm

|

$110k - $125k (estimate)

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The Security Engineer I helps evaluate, test, and deploy security tools and contributes to security documentation, monitoring, and operational readiness.Duties and Responsibilities:Help design, implement, and improve security controls across systems, networks, applications, and dataImplement and manage security tools such as EDR/endpoint protection, vulnerability scanners, email/web security, DLP, network security, and logging/SIEM platformsSupport Identity \u0026 Access Management (IAM) including least privilege, role-based access, privileged access reviews, and user access lifecycleRun and manage vulnerability scans, validate findings, assess risk, coordinate remediation, and confirm closureAssist with security monitoring and incident response by triaging alerts, gathering evidence, and supporting containment and remediation effortsConduct security assessments and risk reviews, maintaining risk registers and remediation trackingPartner with infrastructure, application, and DevOps teams to embed security into system design, patching, hardening, and change managementHelp create and maintain security standards, procedures, and technical documentationSupport compliance and audit efforts (SOX and similar frameworks) through control testing and evidence collectionAutomate repeatable security tasks and reporting using scripting or tooling to improve efficiency and consistencyCompensation:$110K to $125K per year annual salary. [If client has provided an exact salary, then no need to use a range; also, if the client has provided an hourly rate, then use same hourly language from the Contract/Contract-to-Hire section above.]Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include: [description should be provided by the client since this is for a perm position- they will not receive IG benefits. If client does not provide it upon our request, we can insert something generic like \"Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.\"]We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Security Engineer","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3?5 years in security engineering, systems admin, network engineering, or IT with a security focusVulnerability management (running scans, CVEs/CVSS, remediation coordination)Endpoint protection / EDR experienceSecurity monitoring / SIEM (alert triage, log review)Identity \u0026 Access Management (IAM)Experience working with infrastructure, app, or DevOps teams to secure systems (hardening, patching, config standardsCan explain security issues to non-technical stakeholders and document work clearly","Skills":"CrowdStrike Experience is a plus for an all-starCloud/ SaaS security exposure (AWS, Azure, M365)Scripting or automation (PowerShell, Python)Incident response or basic forensics exposureCompliance frameworks (SOX, NIST, ISO 27001)Certs: Security+, SSCP, CEH, CISSP Associate","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":125000.0000,"SalaryLow":110000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Security Engineer I supports the design, implementation, and continuous improvement of security controls that protect the organization?s systems, networks, applications, and data. This role... partners with IT and business teams to assess risk, strengthen identity and access controls, improve threat detection and response, and maintain compliance with applicable standards and regulations. The Security Engineer I helps evaluate, test, and deploy security tools and contributes to security documentation, monitoring, and operational readiness.Duties and Responsibilities:Help design, implement, and improve security controls across systems, networks, applications, and dataImplement and manage security tools such as EDR/endpoint protection, vulnerability scanners, email/web security, DLP, network security, and logging/SIEM platformsSupport Identity & Access Management (IAM) including least privilege, role-based access, privileged access reviews, and user access lifecycleRun and manage vulnerability scans, validate findings, assess risk, coordinate remediation, and confirm closureAssist with security monitoring and incident response by triaging alerts, gathering evidence, and supporting containment and remediation effortsConduct security assessments and risk reviews, maintaining risk registers and remediation trackingPartner with infrastructure, application, and DevOps teams to embed security into system design, patching, hardening, and change managementHelp create and maintain security standards, procedures, and technical documentationSupport compliance and audit efforts (SOX and similar frameworks) through control testing and evidence collectionAutomate repeatable security tasks and reporting using scripting or tooling to improve efficiency and consistencyCompensation:$110K to $125K per year annual salary. [If client has provided an exact salary, then no need to use a range; also, if the client has provided an hourly rate, then use same hourly language from the Contract/Contract-to-Hire section above.]Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include: [description should be provided by the client since this is for a perm position- they will not receive IG benefits. If client does not provide it upon our request, we can insert something generic like "Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law."]We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 20, 2026

Tulsa, OK

|

Sales

|

Perm

|

$128k - $180k (estimate)

{"JobID":532731,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-95.91,"Longitude":36.12,"Distance":null},"State":"Oklahoma","Zip":"74107","ReferenceID":"MEM-b6237882-f223-499b-988a-a8c86ea61380","PostedDate":"\/Date(1779315790000)\/","Description":"A client of Insight Global is seeking a Vertical Market Manager to serve as the subject matter expert (SME) for a specific industry vertical (Data Centers, Grocery, Healthcare, Hospitality, Big Box Retail, etc.). This newly created role strengthens sales capability by providing vertical-specific HVAC expertise, technical sales leadership, and rep enablement.This is not a direct selling role. Instead, the Vertical Market Manager partners with regional sales managers and rep firms to:Build vertical-specific sales collateralDevelop customer education materialsDrive rep behavior and positioningSupport customer acquisitionBuild and inspect pipelineEnsure accurate sales forecastingIncrease market share within the assigned verticalThis leader engages directly with customers alongside reps, communicates value propositions, and influences both owners and consulting engineers aligned with the vertical.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Vertical Market Manager","City":"Tulsa","ExpirationDate":null,"PriorityOrder":0,"Requirements":"* 10+ years HVAC industry experience* Manufacturing, applied systems, construction, OEM, or rep firm experience* Deep technical HVAC knowledge within at least one priority vertical:* Data Centers (top priority) ? office facilities + modular support buildings - Grocery - Healthcare - Hotels / Hospitality - Big Box Retail* Proven sales experience with clear quota attainment* Experience selling through rep firms or working closely with manufacturer reps* Ability to drive the sales process from plan to close (even though this role is not a direct seller)* Strong technical solutioning ability ? influencing design decisions with owners \u0026 engineers * Experience developing value propositions, sales collateral, and customer-facing materials * Ability to analyze market data, competitive intelligence, and rep performance* Strong communication skills ? presenting to customers, rep teams, and industry organizations* Tenure stability ? preference for 3?4+ years per role* Ability to travel 30?50%","Skills":"* Vertical-specific SME experience in Data Centers, Grocery, or Healthcare* Sustainability expertise - Carbon footprint analysis - Energy modeling - Lifecycle cost analysis* Leadership experience (rep coaching, team leadership, or sales management)* Experience influencing industry organizations (ASHRAE, Uptime Institute, FMI, etc.)* Experience with modular buildings, mission-critical facilities, or owner-direct selling* Engineering degree (preferred but not required)","Industry":"Sales","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":180000.0000,"SalaryLow":128000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is seeking a Vertical Market Manager to serve as the subject matter expert (SME) for a specific industry vertical (Data Centers, Grocery, Healthcare, Hospitality, Big Box... Retail, etc.). This newly created role strengthens sales capability by providing vertical-specific HVAC expertise, technical sales leadership, and rep enablement.This is not a direct selling role. Instead, the Vertical Market Manager partners with regional sales managers and rep firms to:Build vertical-specific sales collateralDevelop customer education materialsDrive rep behavior and positioningSupport customer acquisitionBuild and inspect pipelineEnsure accurate sales forecastingIncrease market share within the assigned verticalThis leader engages directly with customers alongside reps, communicates value propositions, and influences both owners and consulting engineers aligned with the vertical.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 09, 2026

Nashville, TN

|

Business Analysis

|

Contract

|

$40 - $50 (hourly estimate)

{"JobID":517340,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-86.78,"Longitude":36.17,"Distance":null},"State":"Tennessee","Zip":"37217","ReferenceID":"NAS-5f64fd49-451e-4d6a-a681-fb45620c3ebd","PostedDate":"\/Date(1775775614000)\/","Description":"A client of Insight Global is seeking a Senior Product Analyst to lead and execute a high impact RFP initiative for a next generation Business Continuity platform. This role will be responsible for owning the end to end RFP process for an enterprise off the shelf product that supports hospital operations, emergency preparedness, and continuity of patient care.The ideal candidate is comfortable operating independently, interfacing with executive and clinical stakeholders, guiding vendors through a structured evaluation process, and ensuring the right solution is selected for a mission critical healthcare environment.Day to Day Responsibilities?Own and lead the end to end RFP process for an enterprise Business Continuity platform?Review and finalize existing requirements documentation and supporting artifacts?Conduct vendor research and pre RFP analysis to ensure appropriate vendors are invited?Serve as the primary point of contact for vendors throughout the RFP lifecycle?Coordinate and manage vendor demos?Manage demo scoring and grading,oDistributing surveys and scorecards?Act as first line of defense for vendor questions, escalating only when necessary?Maintain tracking artifacts (primarily Excel based) for requirements, scores, and decisionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Product Analyst - RFP","City":"Nashville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?8?10+ years of experience as a Product Analyst, Product Manager, or similar role?Proven experience leading RFPs ?Strong understanding of product evaluation?Experience coordinating vendor demos, evaluations, and selection processes?Excellent documentation and requirements analysis skills","Skills":"Healthcare experience","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":49.6600,"SalaryLow":39.7280,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is seeking a Senior Product Analyst to lead and execute a high impact RFP initiative for a next generation Business Continuity platform. This role will be responsible for... owning the end to end RFP process for an enterprise off the shelf product that supports hospital operations, emergency preparedness, and continuity of patient care.The ideal candidate is comfortable operating independently, interfacing with executive and clinical stakeholders, guiding vendors through a structured evaluation process, and ensuring the right solution is selected for a mission critical healthcare environment.Day to Day Responsibilities?Own and lead the end to end RFP process for an enterprise Business Continuity platform?Review and finalize existing requirements documentation and supporting artifacts?Conduct vendor research and pre RFP analysis to ensure appropriate vendors are invited?Serve as the primary point of contact for vendors throughout the RFP lifecycle?Coordinate and manage vendor demos?Manage demo scoring and grading,oDistributing surveys and scorecards?Act as first line of defense for vendor questions, escalating only when necessary?Maintain tracking artifacts (primarily Excel based) for requirements, scores, and decisionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 12, 2025

Novi, MI

|

Customer Service

|

Contract-to-perm

|

$14 - $18 (hourly estimate)

{"JobID":419888,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-83.4631818181818,"Longitude":42.4824545454545,"Distance":null},"State":"Michigan","Zip":"48375","ReferenceID":"PHX-ccfe6cf6-8933-49e3-8853-93fc06634b49","PostedDate":"\/Date(1749734150000)\/","Description":"An employer of Insight Global\u0027s is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Plymouth, MI. The group will be apart of building out a new team for the healthcare company and must have experience in a high call volume call center. The role will receive ~80 inbound calls a day from customers of the healthcare company to help with any questions, technical issues on the systems, and help guide through step-by-step instructions on how to upload documentation to the sites. We are looking for very strong customer service to support patients through uneasy times and will be responsible for working through an intake queue to perform data entry and metric. Sometimes, this role will make outbound calls to customers that need to be called back or to provide further information to complete the patients documents for packages to be shipped directly to their home. It is important that this individual has strong data entry skills and attention to detail. Must be flexible as the schedule may vary.SHIFT:Training: Monday-Friday2-4 weeks*2-3 weeks onsite trainingAfter Training: (5 Day work week) Monday-SaturdayBetween the 8 hours of operations of 8:00 AM EST-8:00 PM ESTSaturday: 9:00 AM EST - 5:00 PM EST *Hybrid schedule after training - 1 week onsite and 1 week remoteWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Inbound Customer Service Reqs (AM is Kristin Mlady)","City":"Novi","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*THIS POSITION SITS ONSITE FULL TIME IN PLYMOUTH, MI.-1-3+ years of experience in an INBOUND customer service role with recent call center experience- Strong data entry/ typing experience- Experience with 3 computer screens (2 monitors and 1 laptop) -- all equipment provided-Proven record of good attendance-Proven customer service skills in previous experiences","Skills":"","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer of Insight Global's is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Plymouth, MI. The group will be apart of building out a new team for the... healthcare company and must have experience in a high call volume call center. The role will receive ~80 inbound calls a day from customers of the healthcare company to help with any questions, technical issues on the systems, and help guide through step-by-step instructions on how to upload documentation to the sites. We are looking for very strong customer service to support patients through uneasy times and will be responsible for working through an intake queue to perform data entry and metric. Sometimes, this role will make outbound calls to customers that need to be called back or to provide further information to complete the patients documents for packages to be shipped directly to their home. It is important that this individual has strong data entry skills and attention to detail. Must be flexible as the schedule may vary.SHIFT:Training: Monday-Friday2-4 weeks*2-3 weeks onsite trainingAfter Training: (5 Day work week) Monday-SaturdayBetween the 8 hours of operations of 8:00 AM EST-8:00 PM ESTSaturday: 9:00 AM EST - 5:00 PM EST *Hybrid schedule after training - 1 week onsite and 1 week remoteWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 18, 2026

Largo, FL

|

Customer Service

|

Perm

|

$20 - $21 (hourly estimate)

{"JobID":531498,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-82.78,"Longitude":27.9,"Distance":null},"State":"Florida","Zip":"33770","ReferenceID":"DGO-d7a0aeb7-7ee5-44bb-bfbb-0d024d4dd3b9","PostedDate":"\/Date(1779131245000)\/","Description":"Insight Global is seeking a Care Coordinator for a top healthcare services client in the Largo, FL area for a direct hire opportunity. This individual will support medical management and referral coordination by ensuring patients are efficiently scheduled for specialty care, authorizations are properly obtained, and all referral documentation is accurately maintained.The ideal candidate is patient-focused, highly organized, and thrives in a fast-paced clinical environment while delivering exceptional customer service and maintaining strict compliance with HIPAA guidelines.Day-to-Day:? Coordinate and process all patient referrals for specialty services? Obtain and manage referral authorizations per protocol? Communicate with patients regarding scheduling and referral status? Enter referral, hospital, outpatient, and DME authorizations into the system? Track outstanding referral reports and follow up as needed? Receive consultant reports and route documentation to physicians? Coordinate pre-admission testing with clinic staff and patients? Maintain compliance with company policies and HIPAA standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Care Coordinator (Largo)","City":"Largo","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? High school diploma or GED? Strong customer service and professional communication skills? Ability to multitask in a fast-paced healthcare environment? Reliable, punctual attendance","Skills":"? Prior medical office experience (referral processing experience strongly preferred)? Experience processing referrals for HMO plans? Experience using EMR systems? Knowledge of medical coding","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Care Coordinator for a top healthcare services client in the Largo, FL area for a direct hire opportunity. This individual will support medical management and referral... coordination by ensuring patients are efficiently scheduled for specialty care, authorizations are properly obtained, and all referral documentation is accurately maintained.The ideal candidate is patient-focused, highly organized, and thrives in a fast-paced clinical environment while delivering exceptional customer service and maintaining strict compliance with HIPAA guidelines.Day-to-Day:? Coordinate and process all patient referrals for specialty services? Obtain and manage referral authorizations per protocol? Communicate with patients regarding scheduling and referral status? Enter referral, hospital, outpatient, and DME authorizations into the system? Track outstanding referral reports and follow up as needed? Receive consultant reports and route documentation to physicians? Coordinate pre-admission testing with clinic staff and patients? Maintain compliance with company policies and HIPAA standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 07, 2026

Morris, NJ

|

EMR ? Electronic Medical Records

|

Contract

|

$59 - $74 (hourly estimate)

{"JobID":527894,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-74.49,"Longitude":40.7954,"Distance":null},"State":"New Jersey","Zip":"07960","ReferenceID":"HNJ-ce09071c-2b4c-4487-995e-345d34a9c869","PostedDate":"\/Date(1778171101000)\/","Description":"We are seeking a highly skilled Epic Certified Cadence Analyst to support a Guided Scheduling initiative within a large healthcare system. This resource will play a key role in designing, building, and optimizing scheduling workflows to improve patient access?specifically within ambulatory (physician office) environments.This role requires deep expertise in:Guided Scheduling workflowsDecision Tree configurationReferral-to-appointment workflowsThe ideal candidate will partner closely with operational stakeholders, access teams, and IT leadership to create scalable, patient-friendly scheduling solutions that enhance efficiency and improve the overall patient experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Epic Cadence Analyst","City":"Morris","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Epic Cadence Certification (required)3?5+ years of Epic Cadence build experience (hands-on configuration, not just support)Proven experience with: Guided Scheduling (critical), Decision Tree build and optimization, Referral workflows (referrals ? scheduling)Strong experience supporting ambulatory / physician office scheduling workflowsDeep understanding of: Scheduling rules, Access models, Template managementAbility to translate operational requirements into scalable Epic solutionsStrong troubleshooting, documentation, and communication skills","Skills":"","Industry":"EMR ? Electronic Medical Records","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":74.0000,"SalaryLow":59.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a highly skilled Epic Certified Cadence Analyst to support a Guided Scheduling initiative within a large healthcare system. This resource will play a key role in designing, building,... and optimizing scheduling workflows to improve patient access?specifically within ambulatory (physician office) environments.This role requires deep expertise in:Guided Scheduling workflowsDecision Tree configurationReferral-to-appointment workflowsThe ideal candidate will partner closely with operational stakeholders, access teams, and IT leadership to create scalable, patient-friendly scheduling solutions that enhance efficiency and improve the overall patient experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 24, 2026

Salisbury, NC

|

Project Manager

|

Contract

|

$50 - $62 (hourly estimate)

{"JobID":523185,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.48,"Longitude":35.66,"Distance":null},"State":"North Carolina","Zip":"28147","ReferenceID":"CLT-65b9f913-7eb3-4645-b717-a17a9f81073a","PostedDate":"\/Date(1777063302000)\/","Description":"Insight Global is seeking a Senior Technical Project Manager to support a large enterprise IT organization on high-visibility initiatives within the Customer and Associate Mobility space. This consultant will lead multiple cross-functional technology projects, ensuring successful delivery aligned with business objectives and ADUSA governance standards. The ideal candidate brings strong SDLC knowledge, exceptional stakeholder management skills, and the ability to confidently guide technical conversations without needing to design solutions. This is a long-term opportunity with visibility across critical 2026 initiatives and strong potential for extension into 2027.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Technical Project Manager","City":"Salisbury","ExpirationDate":null,"PriorityOrder":0,"Requirements":"7+ years of experience managing complex, enterprise-level technical projectsStrong understanding of software delivery / SDLC (Waterfall, Agile, Hybrid)Experience leading cross-functional IT teams (engineering, architecture, QA, DevOps, security)Ability to manage project plans, roadmaps, dependencies, risks, and budgetsComfortable working with technical stakeholders without needing deep architecture-level expertiseProficiency with project management tools (Jira, Azure DevOps, Confluence, Smartsheet, MS Project, Monday.com)Excellent stakeholder communication and executive-level reporting skillsExperience operating within formal IT governance and change management standards","Skills":"PMP, Agile, Scrum Master, or SAFe certificationExperience with cloud platforms (AWS, Azure, GCP)Background in DevOps, CI/CD, cloud migration, or platform modernizationFamiliarity with security, compliance, and regulated environmentsRetail, healthcare, or finance industry experience","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Senior Technical Project Manager to support a large enterprise IT organization on high-visibility initiatives within the Customer and Associate Mobility space. This... consultant will lead multiple cross-functional technology projects, ensuring successful delivery aligned with business objectives and ADUSA governance standards. The ideal candidate brings strong SDLC knowledge, exceptional stakeholder management skills, and the ability to confidently guide technical conversations without needing to design solutions. This is a long-term opportunity with visibility across critical 2026 initiatives and strong potential for extension into 2027.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 11, 2026

Sarasota, FL

|

Patient Services (i.e. Scheduler)

|

Perm

|

$21 - $22 (hourly estimate)

{"JobID":529078,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-82.54,"Longitude":27.33,"Distance":null},"State":"Florida","Zip":"34243","ReferenceID":"DGO-cfa90f68-d3d2-48db-81e9-793dc301168f","PostedDate":"\/Date(1778529645000)\/","Description":"Insight Global is seeking a Care Coordinator for a top healthcare services client. This individual will support medical management and referral coordination by ensuring patients are efficiently scheduled for specialty care, authorizations are properly obtained, and all referral documentation is accurately maintained. The ideal candidate is patient-focused, highly organized, and thrives in a fast-paced clinical environment while delivering exceptional customer service and maintaining strict compliance with HIPAA guidelines.Day-to-Day:? Coordinate and process all patient referrals for specialty services ? Obtain and manage referral authorizations per protocol ? Communicate with patients regarding scheduling and referral status ? Enter referral, hospital, outpatient, and DME authorizations into the system? Track outstanding referral reports and follow up as needed? Receive consultant reports and route documentation to physicians ? Coordinate pre-admission testing with clinic staff and patients ? Maintain compliance with company policies and HIPAA standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Referral/Care Coordinator- Parkway","City":"Sarasota","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? High school diploma or GED? Strong customer service and professional communication skills? Ability to multitask in a fast-paced healthcare environment? Reliable, punctual attendance","Skills":"? Prior medical office experience (referral processing experience strongly preferred)? Experience processing referrals for HMO plans? Experience using EMR systems ? Knowledge of medical coding","Industry":"Patient Services (i.e. Scheduler)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":21.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Care Coordinator for a top healthcare services client. This individual will support medical management and referral coordination by ensuring patients are efficiently... scheduled for specialty care, authorizations are properly obtained, and all referral documentation is accurately maintained. The ideal candidate is patient-focused, highly organized, and thrives in a fast-paced clinical environment while delivering exceptional customer service and maintaining strict compliance with HIPAA guidelines.Day-to-Day:? Coordinate and process all patient referrals for specialty services ? Obtain and manage referral authorizations per protocol ? Communicate with patients regarding scheduling and referral status ? Enter referral, hospital, outpatient, and DME authorizations into the system? Track outstanding referral reports and follow up as needed? Receive consultant reports and route documentation to physicians ? Coordinate pre-admission testing with clinic staff and patients ? Maintain compliance with company policies and HIPAA standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 27, 2024

Braintree, MA

|

Desktop Support

|

Contract

|

$34 - $42 (hourly estimate)

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Examples: Moves, Adds, Changes and Desk Side support. *Support business approved standard desktop software as well as business approved custom developed applications *Support business applications Quantum Geneva, MyAvatar E H R, only in the capacity of assistance to make sure the applications run on the Windows systems/images *Support business approved hardware PC/Laptops/ Printers/Projectors *Evaluate, test and recommend new software and hardware solutions to meet business needs and to determine integration issues with the current platform *Work with technical staff in other departments and within the managed services organization to help drive the highest levels of systems availability, clients notified and IT staff informed of any ongoing technical issues that impact multiple users *Co-responsibility for tracking equipment orders and shipments into the agency, incoming and outgoing *Creating and maintaining agency standard Images via Microsoft Deployment Tools system *Developing and updating knowledge base and standard operating procedures with new applications/ policies/FAQ information We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Tier 3 Support Specialist","City":"Braintree","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*Windows Desktop Operating Systems -- version 10 \u0026 11 -- Expert Level skillset required *Windows server 2016 \u0026 2019 experience (Basic understanding of build, configure, troubleshoot, app. Installs) Experience is required *Citrix Virtual Desktop -- Desktop Director experience/understanding, or at a minimum understand the Virtual Desktop Technology solutions *VMware 6.5 or greater -- strong skillset given Aspire is 80% virtualized, intermediate experience supporting and working with Virtual servers *Microsoft Deployment Tools (MDT) Server experience -- level 2 or 3 skillset with this application (level 2 = advanced, level 3 = expert) *Cisco / Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies *Printing and MS Server Print Servers -- conceptual understanding, experience is a plus *Cloud phone solutions (Ring Central) -- not a must, a strong technical person can pick this up. *HP Desktop experience, Lenovo \u0026 HP Laptops experience *Strong understanding of Imaging systems -- MDT comes into play here *Experience with some end point encryption tools e.g. Sophos preferred *Strong Customer Service Skills (will need reference checks here) *Mobility -- a vehicle is a MUST as this individual will travel to the various Aspire sites and assist with on site end user support, or assist with backend infrastructure support for the NOC and Tier 3 resource *Wireless Technologies understanding e.g. Meraki, Cisco, Aerohive, Ruckus, etc. *Ability to foster and build upon vendor relationships *Understanding of Apple IOS devices and technology, iCloud, iTunes, familiarity with Apple iPhone devices","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":42.0000,"SalaryLow":33.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. *Escalation point of issues or services forwarded from the IT Help Desk that may... require hands on or onsite support *Answering IT requests via phone, email and walk-ins *Track request through call and incident tracking software (Autotask/Service Now) *Manage and resolve requests and as needed escalate calls using incident management system *Analyze, coordinate, and deliver timely and accurate problem resolutions for end users *Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. *Support business approved standard desktop software as well as business approved custom developed applications *Support business applications Quantum Geneva, MyAvatar E H R, only in the capacity of assistance to make sure the applications run on the Windows systems/images *Support business approved hardware PC/Laptops/ Printers/Projectors *Evaluate, test and recommend new software and hardware solutions to meet business needs and to determine integration issues with the current platform *Work with technical staff in other departments and within the managed services organization to help drive the highest levels of systems availability, clients notified and IT staff informed of any ongoing technical issues that impact multiple users *Co-responsibility for tracking equipment orders and shipments into the agency, incoming and outgoing *Creating and maintaining agency standard Images via Microsoft Deployment Tools system *Developing and updating knowledge base and standard operating procedures with new applications/ policies/FAQ information We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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