Job Search Results for Customer Service
Apr 17, 2026
Vancouver, BC
|
Managerial / Professional
|
Perm
|
$120k - $150k (estimate)
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Insight Global is seeking a Growth Marketing Manager to own paid acquisition, website converstion optimization, lifecycle email optimization, and scale management and reporting for an AI B2C SaaS... company. The successful candidate will manage and optimize ads, CPC, CTR, cost per trial, cost per paid customer, ROAS, and build and manage feature-specific retargeting based on user behavior, and monitor spend vs budget to make scale decisions based on performance triggers. Success will be determined by CPA trending downward, ROAS trending upward, and the LTV: CAC above 3:1. Additionally, success will show in consistent growth in paid customers attributed to paid channels, and data-backed scale recommendation delivered within 90 days.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 27, 2026
Windsor Mill, MD
|
Network Engineer
|
Perm
|
$70k - $90k (estimate)
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Install security systems, including alarms, CCTV cameras, and access control systems.Conduct site surveys to determine the optimal placement of security system components.Program and configure... security systems according to client specifications.Salary ranges from $60-90,000 based on experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 28, 2026
San Antonio, TX
|
Administrative Assistant
|
Contract
|
$23 - $29 (hourly estimate)
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Insight Global is seeking an ACH Specialist for one of our financial clients. We are seeking an administrative support professional with strong customer service skills and hands-on experience... supporting ACH-related transactions. This role supports day-to-day banking operations with a focus on ACH processing, returns, and stop payment requests.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jan 15, 2026
Lincolnshire, IL
|
Programmer / Developer
|
Contract
|
$86 - $108 (hourly estimate)
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We are seeking a skilled AI Agent Developer to design, build, and deploy robust, standalone AI agents capable of autonomous reasoning, planning, multi-step task execution, and independent... decision-making. In this role, you will leverage large language models (LLMs) and integrate agents with enterprise data sources, SaaS applications, and business workflows using cloud-native AI services (AWS Bedrock, Azure AI, Google Cloud AI) or specialized platforms such as Google Gemini, DevRev, or Sierra. You will focus on creating flexible, cross-platform agents?not embedded assistants?while establishing development standards for reusability, security, and performance optimization. You will modernize business processes through agent-driven automation, design collaborative multi-agent systems, implement secure integrations via APIs and webhooks, monitor and improve agent performance, and provide technical guidance to cross-functional teams. This role is fully remote, though occasional travel to Chicago may be required.Pay Rate: $100-$108/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 18, 2025
Alexandria, VA
|
Project Manager
|
Contract
|
$41 - $51 (hourly estimate)
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We are looking for a Sr Project Manager to join the team immediately. This is supporting a government program all related to electronic security installation, service and maintenance. The Delivery PM... will be responsible for the following: - full life cycle project management - drive project schedule- track project financials- submitting weekly status reports- collecting field reports- updating Bill of Materials- progress billing and project financial reviews- main POC for customer and field technicians that are doing installations- heavy excel reportingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 04, 2026
Denver, CO
|
Business Analyst (BA)
|
Contract
|
$46 - $57 (hourly estimate)
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A customer is seeking a fully remote Claims Application Support Analyst. - Provide day-to-day application support across claims platforms- Troubleshoot and resolve production issues, service tickets,... and user inquiries- Execute code deployments and system updates- Support testing cycles, including validation in lower environments- Assist with an upcoming system upgrade initiative- Maintain detailed documentation and audit evidence to support compliance requirements- Collaborate with internal teams to ensure system performance and reliability- Can pay $50-55/hWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Oct 15, 2025
Windsor Mill, MD
|
Network Engineer
|
Perm
|
$70k - $90k (estimate)
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Install security systems, including alarms, CCTV cameras, and access control systems.Conduct site surveys to determine the optimal placement of security system components.Program and configure... security systems according to client specifications.Salary ranges from $60-90,000 based on experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 25, 2025
Chicago, IL
|
Business Analyst (BA)
|
Contract
|
$36 - $45 (hourly estimate)
{"JobID":437137,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-87.68,"Longitude":41.83,"Distance":null},"State":"Illinois","Zip":"60606","ReferenceID":"CHI-1faca103-e927-499b-af6b-3a56223db956","PostedDate":"\/Date(1756145397000)\/","Description":"This team currently has a need for someone who understands how to leverage Braze capabilities. This Email Campaign Analyst will help set up the email campaigns. They will:- Select a subset of the database best suited for the targeted type of communication. - Set up that subset of targeted audience. - After setting up the audience, there are steps to ensure the criteria was input correctly, identifiers categorized correctly in the campaign,- Test the campaign (A/B Testing)- After they send the email campaign out, they will measure the performance (performance is measured by open rates, click rates, any customer taking action they wanted them to take). - This is 80% execution, 20% strategyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Email Campaign Analyst (Braze)","City":"Chicago","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3-5 years of experience as a Campaign analyst working on email campaigns-Fast paced, heavy volume, large enterprise environment -Experience with audience selection within the Braze platform-Familiar with Adobe Analytics or Google Analytics to track campaigns-Experience working closely with stakeholders to ensure alignment with objectives of campaigns-Give suggestions of best audience based on past campaigns. -Create reports from scratch in Tableau or Power BI-Intermediate with Excel (vlookups)-Experience setting up A/B testing or leveraging AI capabilities in Braze","Skills":"Travel industryLoyalty programLifecycle marketing Any Braze certifications SQLTableau or Power BI","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
This team currently has a need for someone who understands how to leverage Braze capabilities. This Email Campaign Analyst will help set up the email campaigns. They will:- Select a subset of the... database best suited for the targeted type of communication. - Set up that subset of targeted audience. - After setting up the audience, there are steps to ensure the criteria was input correctly, identifiers categorized correctly in the campaign,- Test the campaign (A/B Testing)- After they send the email campaign out, they will measure the performance (performance is measured by open rates, click rates, any customer taking action they wanted them to take). - This is 80% execution, 20% strategyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 18, 2026
Saint Petersburg, FL
|
Corporate Operations
|
Contract
|
$22 - $28 (hourly estimate)
{"JobID":508157,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-82.64,"Longitude":27.75,"Distance":null},"State":"Florida","Zip":"33716","ReferenceID":"TPA-b94bdc9c-bea0-45b4-aac3-90a325e06ba7","PostedDate":"\/Date(1773854527000)\/","Description":"Insight Global is looking for a REMOTE Business Analyst to support their manufacturing customer. This person will be responsible for going through market data and research in order to provide accurate depictions of competitors investments and priorities as well as new product development and changes in industry.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"REMOTE Business Analyst (Part Time)","City":"Saint Petersburg","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience with market triage Experience gathering market insights through various marketing tools Experience presenting on market and industry insights.","Skills":"","Industry":"Corporate Operations","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.0000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a REMOTE Business Analyst to support their manufacturing customer. This person will be responsible for going through market data and research in order to provide... accurate depictions of competitors investments and priorities as well as new product development and changes in industry.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 15, 2026
Dallas, TX
|
Software Engineering
|
Contract
|
$50 - $63 (hourly estimate)
{"JobID":519201,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-96.76,"Longitude":32.79,"Distance":null},"State":"Texas","Zip":"75238","ReferenceID":"NNJ-b21fa993-b9ae-439a-a5af-874ff6876593","PostedDate":"\/Date(1776271680000)\/","Description":"The Software Engineer is responsible for designing, developing, testing, and maintaining scalable software solutions that support business and customer needs. This role works closely with cross-functional teams including product managers, designers, and other engineers to translate requirements into reliable, high-quality code. The engineer contributes across the full software development lifecycle, troubleshoots and resolves technical issues, and continuously improves system performance, security, and maintainability using modern development tools and best practices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Software Engineer","City":"Dallas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Proficiency in at least one modern programming language (e.g., Java, Python, cplusplus, JavaScript) with experience writing clean, maintainable codeUnderstanding of the full software development lifecycle, including design, development, testing, deployment, and maintenanceExperience working with APIs, databases, and data structures, and building scalable application componentsAbility to collaborate with cross-functional teams to translate business or product requirements into technical solutionsStrong problem-solving and debugging skills, with a focus on performance, reliability, and code quality","Skills":"-GenAI/Agentic AI skills and/or experience","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":63.0000,"SalaryLow":50.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Software Engineer is responsible for designing, developing, testing, and maintaining scalable software solutions that support business and customer needs. This role works closely with... cross-functional teams including product managers, designers, and other engineers to translate requirements into reliable, high-quality code. The engineer contributes across the full software development lifecycle, troubleshoots and resolves technical issues, and continuously improves system performance, security, and maintainability using modern development tools and best practices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.