Job Search Results for Customer Service

Account Executive (Remote in Northwest)

This Account Executive will be responsible for driving growth and expansion across the Pacific Northwest, a key territory that has recently been realigned to support increasing demand. This role... More blends hunting and farming, building new business while continuing to grow an established customer base. The Sales Executive is expected to proactively generate pipeline through outbound prospecting, cold calls, LinkedIn outreach, and close collaboration with partners, rather than relying on inbound leads. This is a full-cycle, mid-market SaaS sales role requiring the ability to run discovery, deliver product demos, align license-based solutions to customer needs, and execute a consistent, repeatable sales motion. Average deal sizes are around $50K and performance is measured primarily on quarterly results and overall plan attainment. The ideal candidate has experience selling technical solutions such as digital signage and brings a strong sales background with the ability to operate independently and manage a book of business with minimal oversight. Candidates should be based on in-territory, comfortable with limited regional travel as needed. We?re looking for someone with a proven track record of consistent performance, longevity in past roles, and a coachable mindset. This Sales Executive will own their territory end-to-end, know when to pull in leadership, and operate with a high level of discipline, energy, and accountability, someone who opens doors and creates momentum rather than waiting for opportunities to come to them.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Engineer - Onshore

Compensation:$40/hr to $60/hr. - Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of... More employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.A Fortune 100 retail client of Insight Global is looking to hire elite Data Engineers to join their Enterprise Data Warehouse Team. This team is responsible for supporting and providing all 12 company business units with the data they need to optimize their BUs and increase efficiency/profitability. This company has a centralized data organization and is Google's largest customer. There are over 200 people that report to this director, and his teams are responsible for working with over 170 petabytes of data within BigQuery. This Data Engineer will be responsible for legacy redesigns, net new projects within all 12 business units, and will be using cutting-edge technology for all of it. The ideal candidate for this role can vary in years of experience but must be able to think systemically about computer science instead of just being able to code. For example, there are a hundred ways to cut code, but these candidates must understand what the trade-offs are of doing it each way and be able to explain why they would decide which way they chose to cut it. We are looking for someone with a growth mindset who is able to reflect on their prior work and think of what they would do differently next time to improve it. The overarching goal of this team is not just build a data set, but to build one that is robust using processes and techniques that will allow to work just as well on day 100 as it would on day 1.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Learning Strategist

Our client is expanding its Learning Strategy function as the organization transitions from writing-driven work to AI and increases its focus on high-value strategic learning roles. The Learning... More Strategist serves as a customer-facing and internal-facing leader who defines learning direction, ensures solution quality, and oversees the full learning lifecycle from discovery to delivery.This role conducts strategic learning analyses, uncovers unmet needs, develops curriculum and onboarding solutions, and provides total account management. The ideal candidate is AI-forward, highly strategic, agile, and experienced in the pharmaceutical, medical, or scientific environment.ResponsibilitiesStrategic Learning & Solution Design? Lead strategic learning approach analyses to diagnose gaps and define learning solutions? Set direction and provide oversight on instructional strategy, quality, and execution? Build and refine learning curricula, onboarding journeys, and sustainment tools? Anticipate risks, outcomes, and stakeholder impacts? Apply change management and communication best practices across projectsClient & Internal Partnership? Serve as the primary strategic partner to customer stakeholders? Work closely with project managers, business development, medical writers, designers, editorial, and production teams? Support BD activities such as scoping, solutioning, pitch input, and client conversations? Represent learning strategy in client meetings (virtual + onsite as needed)AI-Forward Approach? Utilize generative AI tools and AI agents to enhance solutioning? Help guide the transition of writing-heavy work toward AI-enabled processes? Identify where AI can drive efficiency, scale, and innovationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Mechanical Support Engineer (Manufacturing/Industrial) - REMOTE

Join a dynamic joint venture backed by one of the largest aerospace and defense companies in the world. This customer is seeking a high performing Production Support Engineer to fill this key role... More supporting a dynamic and growing joint venture. This company supports requirements of identified worldwide customers. As a Production Support Engineer, you?ll serve as the technical bridge between suppliers, customers, and internal teams (Engineering, Operations, and Quality). You?ll oversee production execution for mechanical, electro-mechanical, and electrical subassemblies including AURs, Canisters, Circuit Card Assemblies, Motors, Rocket Motors, Warheads, and machined parts. Your role will be hands-on, dynamic, and critical to ensuring production readiness and technical alignment across stakeholders.The Production Support Engineer will lead technical efforts to transfer production knowledge to new suppliers, ensuring seamless integration and execution. This includes traveling to supplier sites to assess manufacturing planning, tooling, process flows, inventory management, and factory layouts. The engineer will prepare and release Technical Data Packages (TDPs) through the program?s Configuration Control Board, evaluate Engineering Change Notices for cost and execution impact, and communicate technical risks arising from supplier Change Requests and Nonconformance Reports. They will support the Quality team in reviewing AS9102 First Article Inspection Reports, brief leadership on supplier and program status, and justify technical change requests. Additionally, the role involves creating technical presentations for foreign customer engineering teams, participating in daily peer reviews, and contributing to the development and standardization of engineering processes.This is a remote position, the HQ is out of Camden, AR with about 25% travel. You will work a 9/80 schedule.Compensation: $100,000-$115,000. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Supplier Quality Engineer

Reporting to the Director of Supplier Quality and Development, the Senior Supplier Quality and Development Engineer is a critical contributor to the success of the Global Supply Chain Management... More function in the United States. This role leads and executes both strategic and tactical Supplier Quality and Development initiatives across the Global Sourcing and Supplier Development organization. The position is responsible for driving supplier quality activities within sourcing projects and supply chain optimization efforts, applying strong technical expertise and quality engineering principles to achieve project goals and milestones. Additionally, this role provides technical leadership for Supplier Development projects, including continuous improvement initiatives leveraging Six Sigma, Lean tools, and best-in-class quality practices.Key Responsibilities: - Assess and develop suppliers by evaluating capability, capacity, risk, and overall performance to meet Regal Rexnord standards.- Support the deployment and compliance of standardized quality processes, policies, and procedures.- Provide influential leadership through mentoring and skill development for both suppliers and internal teams.- Conduct supplier audits, analyze results, and implement- Supplier Development Plans and corrective actions.- Lead APQP, PPAP, corrective/preventive actions, and continuous improvement efforts to reduce variation and improve process control.- Partner with internal stakeholders and suppliers on technical quality issues, cost-reduction initiatives, and supply chain optimization.- Drive improvements in product and process quality using metrics, analytics, and cross-functional collaboration.- Monitor, maintain, and report supplier performance metrics across global manufacturing facilities.- Support resolution of systemic supplier quality issues to improve customer satisfaction.- Implement and promote standardized quality best practices across the supply base.- Train suppliers and internal teams in advanced quality tools and problem-solving methodologies.- Use customer and internal feedback to drive continuous improvement across the supply chain.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technology Support Analyst

Insight Global is looking for a Technology Support Analyst to join one of the largest non-profit healthcare systems in the US. In this role, you will be supporting the Supply & Service Resource... More Management (SSRM/Supply Chain) applications, including the ERP system, in accordance with companywide standards. Additionally responsible for extrapolation data from multiple sources, organizations, and presenting the outcome to leadership. This position will also demonstrate strong data analytics skills and manage processes that bring the customer value. Other responsibilities include: -Utilizing documentation and procedural standards, this position is responsible to maintain the SSRM applications (ERP, Contract Management System, Item Request system) on a regular basis. -Leads special projects, leads and participates in meetings where appropriate, contributes to continuous improvement of process, customer service, financial outcomes, and value add. -Lead implementation of new facilities within ERP system, ensuring appropriate data migration, end-user training, and adherence to project milestones. -Assess the degree of change management required to meet technology and business goals. -Work collaboratively with facility materials management and other functional leaders. -Manage the site resources jointly with facility management to ensure tasks are completed as scheduled. -Services as a resource for troubleshooting and resolving issues related to SSRM technology -Electronic data interchange (EDI), works with trading partners to resolve any operational issues, coordinate and test all EDI implementations with EDI partners, analyze current implementations, make recommendations for improvement. -Process and monitor all inbound/outbound documents. -Review and test upgrades, and added functionality in order to support ERP system. -Develop reports, analyze data, update data for ERP system. -Develop and train ERP end-users across organization. -Perform functional process analysis to ensure site processes reflect workflows required by Lawson, and work with other functional teams, i.e. A/P technology team, to modify and document processes to form standard operating processes and documentation practice. -Acts in an independent manner with minimal supervision, while maintaining high quality standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Business Development Manager (West)

Overview: Insight Global is searching for a Business Development Manager to support one of our largest maritime equipment supporters in the US. In this role, you will be expected to... More strategically advance the business performance, cultivate growth, and expand the market presence of the Deep-Sea Services and Projects Divisions respectively. In this crucial role, you?ll lead efforts to position the end client as the preferred choice among valued customers and esteemed business partners, including OEMs and integrators. With a proactive mindset and a talent for seizing opportunities, you?ll play a central role in shaping our company?s path forward. Your work will have an international scope, primarily focusing on The West Coast, focusing on California, Washington, and potentially Vancouver, Canada. Day to Day:-Stay updated on market developments and respond proactively.-Recruit and develop talent to achieve ambitious growth targets.-Negotiate contracts, explore partnerships, and drive sales growth.-Lead sales teams for direct and indirect customer segments.-Develop geographic expansion and sales strategies.-Engage with clients at all levels to influence purchasing decisions.-Optimize processes, efficiency, and customer experience.-Act as ambassador, maintain relationships, and drive revenue growth.-Generate leads, ensure timely follow-up, and register opportunities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Outside Sales Representative (Texas)

An employer is seeking an Lead Outside Sales Representative for a 6-month contract-to-hire position. The compensation package includes a base pay of $30?$32 per hour, along with the opportunity to... More earn up to $3,000 in monthly commission. The company specializes in delivering fiber internet services to residential and small business customers. This role is centered on generating new revenue by actively prospecting and engaging in sales activities, including door-to-door outreach to potential residential clients. A strong understanding of the company?s services is essential to ensure a positive customer experience and effectively communicate value. The representative will collaborate closely with marketing, business development, and operations teams to align with campaigns and support market expansion. Key responsibilities also include tracking sales activity, contributing to sales strategy discussions, and completing administrative tasks related to product sales. This position plays a vital role in driving the company?s growth and long-term success. We are open to candidates who are looking to relocate with housing costs provided. Work schedule is Tuesday through SaturdayTerritory primary focus will be West Texas. Expectations ?Knocking 50 ? 60 doors/day (depends on neighborhood)Target 3 sales per dayUpdating systems with activity (we use Spotio) Commissions ?Paid for both deals won at the door, as well as online orders that close within 60 days after door activityPaid one month of MRR once customer is installed (i.e. $80 order = $80 in commission)In month sales bonuses paid for hitting daily, weekly and monthly sales goals (at plan $1,000/monthly)Quarterly bonus ? if exceed quarterly revenue target, then paid 25% of MRR for the quarterWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Engineer - Orion - Onshore

Compensation:$40/hr to $60/hr. - Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of... More employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.A Fortune 100 retail client of Insight Global is looking to hire elite Data Engineers to join their Enterprise Data Warehouse Team. This team is responsible for supporting and providing all 12 company business units with the data they need to optimize their BUs and increase efficiency/profitability. This company has a centralized data organization and is Google's largest customer. There are over 200 people that report to this director, and his teams are responsible for working with over 170 petabytes of data within BigQuery. This Data Engineer will be responsible for legacy redesigns, net new projects within all 12 business units, and will be using cutting-edge technology for all of it. The ideal candidate for this role can vary in years of experience but must be able to think systemically about computer science instead of just being able to code. For example, there are a hundred ways to cut code, but these candidates must understand what the trade-offs are of doing it each way and be able to explain why they would decide which way they chose to cut it. We are looking for someone with a growth mindset who is able to reflect on their prior work and think of what they would do differently next time to improve it. The overarching goal of this team is not just build a data set, but to build one that is robust using processes and techniques that will allow to work just as well on day 100 as it would on day 1.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Commissioning Analytics Specialist

Insight Global is looking for a Commissioning Analytics Manager to join their team for a remote opportunity. The Commissioning Analytics Manager will be working on one of the world?s largest Battery... More Energy Storage System Developers, for the client. The primary roles are to conduct plant testing, performance testing, ISO/GIA/PPA Testing and startup of a Battery Energy Storage System and Solar Coupled Power systems. To act as the Owner?s representative to oversee aspects of the energy storage system including compliance, status reporting, safety, startup, commissioning, and testing. Employees in this role manage and report on commissioning, and performance testing work performed by contractors and/or vendors at the project sites.Job Responsibilities: Participates in safety program and audits Support PPA Testing with Customer Support GIA Testing with TO Support ISO testingManage test energy forecast with the customer Support ICCP IT SCADA Team and SCADA PM/Lead with functional checks Work with SCADA Integrator and Execution Commissioning Project manager to develop a Commissioning schedule based on Mechanical completion Work with SCADA integrator and Commissioning Manger to execute site acceptance testing. Support CEWIS Critical Point Checkout with ROCC alarm checks/PGD Perform OEM Testing Perform Plant Balancing Perform Capacity Testing Perform notification of AVR/AGC and support Review performance data for deficiencies $50-$55/HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less