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Insight Global is seeking to hire a Payroll Specialist to support a private management company based in Miami, FL. This is a direct hire opportunity that will work in a hybrid capacity, in the office... More Tuesday - Thursday, and remote on Mondays/Fridays. The primary objectives of the Payroll Specialist are to (1) partner with internal clients to process payroll accurately and timely, (2) provide oversight while ensuring the company is compliant with all federal, state, and local laws as they relate to employee payroll, and (3) act as a liaison with company leaders to drive satisfaction with internal customers. The Payroll Specialist will report to the Payroll Manager and create a well-maintained and efficient payroll processing environment with adequate controls, delivering timely and accurate information to all stakeholders.Essential Tasks:Payroll Processing (60%)?Run and reconcile scheduled payroll cycles (bi-weekly / semi-monthly) for 3,000+ employees locally and multi-state.?Process and monitor off-cycle payrolls when checks are needed immediately for legal/compliance reasons or to fulfill urgent requests.?Administer our online timekeeper and help resolve all related issues and questions including all transactions that are not entered by the employee or received via interface such as Pay Codes, Holiday Rules, and Pay Methods.Reporting, Compliance, and Oversight (30%)?Complete DOL reporting.?Receive, analyze and administer child support orders, state and federal tax levies, and garnishments in compliance with all legal requirements.?Recommends or participates in the development of new procedures and policies related to payroll operations utilizing knowledge of state and federal policies and regulations. Enforce pay policies.?Compiles financial, tax and payroll reports for both internal and external purpose; submits to supervisor for review.?Assist to issues W-2 Wage and Tax Statement reprints. Processes and maintains W-4 tax data and changes in personal data.?Prepared monthly reports documenting activity for retirement, insurance, and payroll accountsDrive satisfaction among internal customers (10%)?Serve as liaison between schools and Payroll department.?Actively build positive relationships through effective communication between support teams and decentralized leadership teams.?Educate and inform new team members of the Endeavor team regarding payroll processes.?Provide timely and courteous service.?Provide support to address issues and questions regarding payroll from employees and supervisors received by e-mail and phone.?Seek out constructive suggestions from internal customers to continuously improve service and efficiency.?Timely response to ad hoc requests from team members and leadership.?Other payroll activities assigned accordinglyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Come join an exciting team within Global Information Security (GIS). Cyber Security Technology (CST) is responsible for cyber security innovation and architecture, engineering, solutions and... More capabilities development, cyber resiliency, access management engineering, data strategy, deployment maintenance, technical project management and information technology security control support.This role, as an individual contributor is responsible for delivering best-in-class technology solutions in Identity and Authentication domain.A strong candidate for this role will demonstrate past performance of delivering innovative products. A candidate for this position should be able to demonstrate strong proficiency in area of expertise and complex problem-solving skills. They should have a strong understanding of current development practices, and they should demonstrate a history of ownership to accomplish outcomes.Key responsibilities of the role include technical ownership, software developing, delivering features based on their knowledge of design/architectural patterns and Agile/DevOps practices.This role ensures the systems design and requirements are aligned to achieve the desired business outcomes, and that team practices and coding/quality principles are aligned to achieve the desired technology outcomes.A good candidate must understand secure coding practices.A candidate must have significant experience through multiple software implementations and have developed demonstrate strong technical competencies.Primary Level of Engagement: Works as a ?senior developer? under minimum supervision from a senior domain expert.Primary Interactions:Product OwnerBusiness OwnerScrum MasterDevelopment TeamArchitectTestingRelease Train EngineerKey Responsibilities:? Design, develop and be accountable for feature delivery.? Apply enterprise standards for solution design, coding, and quality.? Ensure solution meets product acceptance criteria with minimal technical debt.? Responsible for compliance and security items and audit support.? Act as a liaison for production activities/issues.? Participate in work breakdown and execution.? Play a team member role, as an individual contributor.? Mentor other team members whenever required.? Participate in planning & estimation, peer reviews and other engineering practices.? Identify skill and role gaps, and work with Technology Manager to address them.? Patriciate in creating resource contingency plans where required.? Oversee detailed execution of assigned deliverable at every level - Requirements gathering, technical design, build and quality assurance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Senior DevSecOps & MLOps Engineer, you will lead the design, automation, and governance of secure CI/CD and ML pipelines to enable reliable, scalable, and compliant software and AI delivery. You... More will partner closely with application development, data science, infrastructure, and security teams to build resilient runtime platforms, standardize deployment workflows, and embed security and observability across the full software and machine learning lifecycle.This role blends DevSecOps, platform engineering, and MLOps, with a strong emphasis on automation, security, and operational excellence.Key ResponsibilitiesDevSecOps & Platform EngineeringArchitect, implement, and maintain secure, scalable CI/CD pipelines for application and AI workloads.Define and enforce best practices for source control, release management, infrastructure-as-code, and information security.Analyze code repositories for security vulnerabilities and compliance issues, driving remediation strategies.Deploy, operate, and optimize containerized platforms using Docker and Kubernetes.Build and maintain secure, resilient runtime environments across SaaS, IaaS, and PaaS platforms.Collaborate with platform leads and third-party vendors to assess, test, and deploy upgrades and patches.Resolve complex environmental and deployment issues in partnership with external technical account managers.Automate infrastructure provisioning and configuration using Terraform, Ansible, and Azure Resource Manager (ARM).Plan and execute production deployments with minimal downtime using proven release strategies.MLOps & AI DeploymentSupport the full machine learning lifecycle, including model training, validation, deployment, monitoring, and retirement.Build and maintain ML pipelines with tools such as MLflow, Kubeflow, or equivalent frameworks.Manage model versioning, lifecycle management, and artifact traceability.Deploy ML models as production-grade APIs using REST or gRPC.Implement model serving solutions using FastAPI, TorchServe, KFServing, or similar frameworks.Design and operate batch and real-time inference pipelines.Implement canary and blue-green deployment strategies for ML models.Standardize AI deployment workflows by building reusable pipeline templates and enabling self-service for development and data science teams.Observability, Reliability & SecurityImplement observability for applications and AI systems, including logging, monitoring, and alerting.Monitor model performance, accuracy, and drift (data drift and concept drift).Enable AI observability by logging model inputs and outputs for traceability and auditability.Design and integrate feedback loops to continuously improve model performance.Secure ML pipelines and model endpoints, including authentication, authorization, and secrets management.Ensure proper handling of PII and sensitive data in AI workflows.Promote Responsible AI practices, including governance, auditability, and risk mitigation.Maintain awareness of prompt injection risks and security concerns for LLM-based systems.Collaboration & Ways of WorkingChampion secure development and operational best practices across engineering and data teams.Act as a trusted partner and advisor for DevSecOps, MLOps, and platform engineering initiatives.Actively participate in agile ceremonies, peer reviews, and knowledge-sharing activities.Produce and maintain high-quality documentation, including architecture diagrams, specifications, runbooks, and procedures.Provide responsive triage and resolution for issues across development, staging, and production environments.Foster open, professional communication across all levels of the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Role OverviewThis is a hands-on Technical Lead role, not a Head-of or people-manager position. The individual will act as the primary technical execution lead supporting the Head of Digital... More Applications & AI, owning architecture, delivery quality, and technical decision-making across the digital ecosystem.The role sits at the intersection of digital experience platforms, modern application engineering, and applied AI enablement. The Technical Lead will guide delivery across internal teams and a large system-integrator footprint, while remaining deeply involved in solution design, code-level decisions, and production readiness.This role requires someone who can lead through influence, set the technical bar, mentor engineers and vendors, and ensure digital platforms are stable today while being built for AI-enabled personalization and self-service tomorrow.Day-to-Day ResponsibilitiesTechnical Leadership & Solution Ownership? Own architecture, design, and end-to-end technical delivery of digital initiatives? Ensure solutions are production-ready, scalable, secure, and reliable? Lead technical design discussions and trade-off decisions? Establish reusable components, patterns, and engineering best practices? Identify performance, scalability, and stability risks earlyModern Digital Application Delivery? Lead development of Angular / TypeScript front-end experiences? Design and build Node.js services and REST / GraphQL APIs? Implement AWS serverless architectures (Lambda, API Gateway, IAM)? Integrate enterprise platforms such as Salesforce and Guidewire? Support CI/CD pipelines, infrastructure-as-code, and cloud-native deliveryAI Enablement & Applied AI Operations? Support chatbot and agent-based AI platforms (e.g., Salesforce Agentforce)? Apply AI development patterns including: ? Prompt orchestration? Vector databases? Retrieval-Augmented Generation (RAG)? Leverage AI operational tooling for: ? Prompt and model monitoring? Evaluation dashboards? Telemetry, usage tracking, and governancePersonalization & Digital Conversion? Drive hyper-personalization strategies using: ? Adobe Target? CDPs and decisioning engines? Partner with business stakeholders to increase online conversion and self-service adoptionOperational Excellence? Manage technical backlogs in Jira? Maintain documentation in Confluence? Partner with operations/SRE on monitoring, alerting, reliability, and RCATroubleshoot complex, multi-tier production issuesCompensation: $65/hr to $71/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is looking for a Data Quality Analyst to join their team. This individual will support the development and execution of data quality monitoring processes, dashboards, and reporting within... More the Global Analytics & Insights organization. This role will work closely with business data owners and domain leads to define data quality priorities, gather feedback, and address data integrity issues across key systems and processes. The Analyst will assist the Director / Manager of Data Governance in maintaining data quality frameworks, standards, and reporting practices, while collaborating with both technical and business stakeholders to improve data reliability. The position will also help document business rules, monitor critical data attributes, and support continuous improvement initiatives within the data quality space.Responsibilities ?Act as a business facing data quality partner, working closely with operational and business stakeholders to understand reporting needs, data definitions, and quality expectations.?Develop a strong understanding of existing enterprise reports, including logic, data sources, and downstream usage, with a focus on identifying data gaps, inconsistencies, and improvement opportunities.?Define, document, and maintain data quality rules within existing and new reports by coordinating weekly with business stakeholders to validate requirements and ensure alignment.?Own the ongoing support and enhancement of production reports, including data refreshes, issue resolution, and incremental improvements to report accuracy and usability.?Partner with technical teams to automate report refresh and data validation processes, reducing manual effort and improving consistency and timeliness of reporting.?Support and enhance a portfolio of 30?40 existing PDI reports, ensuring data quality standards are met and reports remain reliable and actionable.?Participate in weekly working sessions with the PDI team to review report requirements, prioritize enhancements, address data quality concerns, and track progress on updates.?Collaborate with internal stakeholders (including reporting owners such as Harish and the PDI team) to translate business rules into measurable data quality checks and reporting logic.?Proactively monitor data trends and anomalies, flagging potential data quality risks and working with stakeholders to resolve root causes.?Maintain documentation for data rules, definitions, and reporting logic to support transparency, scalability, and knowledge sharing across teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring multiple Software Test Engineers, a Test Lead and a Software Test/QA Manager to support a defense contract in Westminster, CO. This mission is about building flexible,... More software driven aircraft sensing systems that let the government avoid being locked into a single hardware vendor, while enabling faster upgrades to radar and communications capabilities over time. This effort focuses on modernizing how aircraft sense and communicate in contested environments. Our client is delivering an open, software centric RF mission capability. Instead of locking radar and communications functions to custom hardware, the system allows advanced software ?skills??like radar or communications modes?to run on third party processing hardware and connect to existing antennas. This team is building the next generation of aircraft sensing and communication systems, but with a modern, software first approach. Instead of radar and RF capabilities being locked into proprietary hardware, we will deliver flexible software that can run on third party hardware and connect to existing antennas. The system has already completed flight testing and is positioned to deliver multiple advanced radar functionalities designed to operate in complex, high clutter environments. The program competes directly with traditional defense primes by offering a more flexible, upgradeable, and future ready architecture. Core Responsibilities:?Define test frameworks, standards, and best practices?Design automation, performance, and non-functional test approaches?Ensure testability is built into the system architecture?Guide tooling selection and integration (e.g., CI/CD, test management)?Design, develop, and maintain automated test suites?Integrate automated tests into CI/CD pipelines?Ensure automation coverage aligns with risk and critical paths?Maintain test data?Execute test cases and exploratory testing?Validate user workflows, integrations, and edge cases?Log and validate defects with clear reproduction steps?Support regression, smoke, and release readiness testing?Participate in requirement reviews and backlog refinementPay Range: Pay will be hourly and varies by level of experience and location. Average Range: ~$45-90/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a builder-minded Production Financial Planning & Operations Analyst to help transform how a high-volume creative organization manages its production finances.This role... More sits at the intersection of production, finance, and operations, and is responsible for owning the systems, processes, and data that power financial planning across projects. You will replace manual, fragmented workflows with scalable, automated solutions that improve visibility, accuracy, and decision-making.This is not a traditional FP&A role. The ideal candidate is a systems thinker and operator who thrives in ambiguity, enjoys structuring complex processes, and builds tools that enable teams to work more efficiently. This role also plays a critical role in ensuring production financials are accurately represented within the broader Creative organization, partnering closely with Financial Planning counterparts to drive alignment, consistency, and a unified financial view of Walmart Creative. You will:- Centralize and streamline financial operations across production- Build systems and processes that ensure data integrity and real-time visibility- Proactively identify financial risks and surface actionable insights- Enable leadership to focus on strategic decisions rather than operational executionResponsibilities 1. Financial Operations Ownership? Own the end-to-end financial operations cycle for production, including forecast consolidation, budget tracking, and monthly reconciliation? Ensure alignment across project-level budgets, forecasts, and actual spend? Establish standardized, repeatable processes to improve accuracy and efficiency2. Systems & Tool Ownership? Own and evolve core financial planning and tracking tools? Design centralized data structures that reduce duplication and eliminate version control issues? Build and manage data flows across systems? Serve as the source of truth owner for production financial data3. Automation, Controls & Risk Management? Develop automated controls such as budget alerts and variance flags? Build proactive risk identification frameworks4. Budget Governance & Workflow Management? Design budget movement workflows and approval processes? Implement structured audit trails with standardized documentation? Review budget updates, forecast changes, and inconsistencies5. Forecasting & Reporting? Own monthly forecasting process? Build dashboards and reporting tools for visibility? Translate financial data into actionable insights6. Cross-Functional Collaboration? Partner with production, finance, and operations teams? Support alignment across tools and workflows? Provide financial visibility across production areas7. Financial Alignment & Strategic Partnership? Partner closely with the Financial Planning Manager for Creative Resourcing to ensure alignment across total Walmart Creative financials ? Ensure production financials are accurately reflected within the overall Creative financial picture, including:? Forecast alignment? Variance explanations? Consistent assumptions and timing ? Support development of a unified financial reporting ecosystem across Walmart Creative, enabling leadership to make informed, strategic decisions? Identify and resolve discrepancies across financial domains to maintain a single, cohesive view of spend and investment8. Contract Management ? Manage contract approvals including change order requests with external vendors ? Liaise with Agency Relations and Legal teams to ensure contract compliance ? Create purchase orders (POs) for agencies, vendors, contractors, and any financial needs for WCS/MarketingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Description:A client of Insight Global in the railcar manufacturing industry is looking for a Master Data Administrator. The Master Data Administrator reports to the Manager of Fleet Data and is a... More member of the Leasing and Fleet Management organization. This position is a key part of our data transformation as we prepare for a growing leasing and fleet management services market. Part of this data transformation includes transitioning master data from multiple legacy applications to a single next generation master data management (MDM) platform. A successful candidate will have experience working with large data sets and have a keen eye for details as we transition and cleanse data to the new platform as well as enter and maintain existing data in new as well as legacy systems. This role does require someone who is data-minded, comfortable in technical conversations, and experienced working with master data and integrations. The person in this role will support day-to-day data administration, data cleanup, and integration-related activities while partnering closely with technical teams and business stakeholders. Responsibilities Include:Serve as the data owner and subject matter expert for Leasing and Fleet Management master dataSupport customer onboarding by collecting and validating required reference data for new customers and vendors, communicating directly via email and phone in a professional and friendly mannerFulfill internal data update requests, independently analyzing and executing updates within the MDM platform and legacy systems (including record matching, validation, and survivorship), and communicate resolution within agreed timelinesPerform all data updates with strong attention to detail, understanding downstream impacts and consulting stakeholders as neededCollaborate closely with Service Delivery Teams and Subject Matter Experts to ensure accurate data updates and evaluate upstream and downstream implications for end usersEnsure adherence to Leasing and Fleet Management standard operating procedures, contributing to process improvements and updating SOP documentation as processes evolveExpand working knowledge of additional master reference data domains within Leasing and Fleet ManagementFollow established electronic document management practices, including use of SharePoint and OnBaseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Talent Acquisition Specialist is responsible for managing full cycle recruiting across all levels of the organization, from entry level through executive roles. This role partners closely with... More hiring managers to build effective recruiting strategies, deliver an excellent candidate experience, and ensure compliance with hiring policies and employment regulations. The ideal candidate is a relationship driven recruiter who can manage 5?10 requisitions at a time, build structured hiring processes, and serve as a trusted advisor to internal stakeholders while supporting the organization?s diversity, equity, inclusion, accessibility, and belonging (DEIAB) efforts.Key Responsibilities:Full Cycle Recruiting & Sourcing?Manage full life cycle recruiting for multiple roles at once, including high volume and specialized positions (e.g., Public Safety Officers).?Proactively source candidates through job boards, social media, community partners, and passive recruiting techniques.?Post open positions, review applications, and conduct initial phone screens.?Develop and maintain talent pipelines for current and future hiring needs.?Promote the employer brand by communicating the organization?s mission, culture, and career opportunities.Hiring Manager Partnership?Conduct intake meetings with hiring managers to understand role requirements, timelines, and hiring priorities.?Draft and refine job descriptions, interview questions, and candidate evaluation tools.?Guide hiring managers through the recruitment process, ensuring consistency and best practices.?Provide regular updates on candidate progress and hiring metrics.Candidate Assessment & Experience?Design and conduct structured phone screens and interviews aligned with job related criteria.?Coordinate and ensure completion of background checks and pre employment requirements.?Deliver a positive, transparent candidate experience with timely communication throughout the hiring process.?Report screening and interview results clearly back to hiring teams.Systems, Compliance & Metrics?Utilize ADP Recruiting and other applicant tracking systems to manage requisitions and candidate data.?Ensure compliance with employment laws, organizational policies, and hiring standards.?Track recruiting metrics, identify trends, and recommend process improvements.?Support DEIAB initiatives by incorporating inclusive sourcing and hiring practices.Additional Duties?Train and coach hiring managers on interviewing, selection, and equitable hiring practices.?Prepare recruitment activity and metrics reports as requested by leadership.?Stay current on talent acquisition trends, tools, and best practices.?Perform other related duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Client Relationship Manager/Client Service Representative (CSR) you will be the main point of contact for client's customers dealing in Futures & Options and OTC clearing. The primary functions... More of this role are to provide client support with trade/position management, relationship management, and field market/product inquiries across the derivatives space. This role will be supporting top tier institutional clients, which will require outstanding customer service to enhance the overall relationship.Responsibilities:? Subject matter expert for client queries regarding trades, positions, lifecycle events, commission, reporting, product offering? Navigate the organization (central point of contact for client) by doing research and/or internal outreach to get responses to client queries and escalations? Escalation point for clients as well as internal teams that are looking to drive resolution on critical initiatives? Coordinate outreach and understand clients? intentions around last trade date, esp. on physically settled contracts, and options expiries? Coordinate client requests for additional access to the Mercury portal? Establish frequent dialogue with the Marketing team keeping them abreast of client concerns or product asks and tracking this via internal databases? Establish regular meetings with priority clients to drive discussions around metric trends, outstanding issues (OILs), and strategic industry focus areas.? Meetings should encompass a holistic view of the operational side of the relationship (Product, Collateral, Brokerage, Clearing, etc.)? Meetings should have set agendas, accompanied by presentations where applicable, and should be followed up with call reports? Work with Client Service Relationship Managers to establish prioritization on priority client OILs, keep OILs updated in sharepoint, and ensure regular focus on moving solutions forward? Work with clients to move them toward self-service opportunities on the portal, reduce client accommodations, and use etask/tableau metrics to look at opportunities for reducing manual processes? Maintain client profiles, procedures and up to date contact informationRequirements:? The role will demand that the candidate is a strong communicator and leader, as the function demands frequent interaction with business partners as well as clients? The candidate must be able to work in a fast paced environment and be an effective multi-tasker? The candidate should be able to act without immediate supervision and have the ability to take ownership of tasks/processes? The candidate should be able to evaluate the risk elements of such a client facing role and ensure tasks are carried out in a controlled fashion? Candidate should be proficient in Microsoft Excel, Word and PowerPoint? The candidate must be well versed in client execution and clearing, for both futures and derivatives products on global markets? Knowledge of industry rules and regulations, as well as common street wide business practices is requiredWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less