Job Search Results for service desk

We?re seeking a polished, friendly professional to run our reception desk: answer/transfer calls (Yealink VOIP), greet visitors, and log/distribute FedEx/UPS/USPS mail. Light data entry and basic... More Microsoft 365 (Word/Excel/Outlook) tasks as assigned. Training provided. Ideal candidates bring strong phone etiquette, attention to detail, and a customer-first mindset. Prior reception or VOIP experience is a plus, but not required. On-site role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are hiring At-The-Elbow support specialists to provide at the elbow support for EpicCare Ambulatory and Cadence in outpatient clinical settings. They will be supporting front desk staff with... More scheduling, check in, registration, and appointment workflows using Cadence. They will assist clinicians and clinical staff with Epic Cadence/Ambulatory documentation, chart navigation, and daily workflows. These specialists will need to deliver clear, professional, and patient training to end users with varying levels of Epic experience. They will need to answer workflow questions, reinforce best practices, and assist users in resolving issues in real time and identify common user challenges and escalate system related issues to the appropriate team as needed. Travel between multiple Connecticut locations as required to provide onsite support coverageWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a detail-oriented and reliable Front Desk & Data Entry Support Specialist to provide administrative and front-office coverage in a healthcare setting. This role is responsible for... More accurate data entry, efficient management of patient electronic documents, and front desk phone coverage during scheduled breaks for the primary receptionist.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Mac Engineer to join the client services and help desk team at one of the top museums in New York. This team of 10 interacts heavily with internal end-users and has a... More fast-paced day to day. This engineer will be responsible for providing desk-side and remote support for 400 MAC users alongside one other engineer. This client is using Web Help Desk ticketing system, averaging approximately 10 tickets per day. This engineer is expected to have expertise within all Mac and iOS software?s, providing support for MAC laptops, desktops, iPhones, and iPads. They will be responsible for MacOS and iOS provisioning processes, and will assist in managing the life cycle of desktop management systems in the production environment. They will be interacting with C-level executives on a daily basis, so professionalism and excellent customer service skills are crucial. This individual will be supporting a short term exhibition that requires additional hands on IT support in the museum.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the Murfreesboro, TN area is looking for a Technical Project Coordinator to join their team. As a Support Manager - HD Tech (Help Desk Technology), you will lead and manage the technical... More support team responsible for providing high-quality assistance to end-users. This role requires a seasoned professional with technical expertise, strong leadership skills, and a commitment to delivering excellent customer support. This person will play a critical role in ensuring the resolution of technical issues and the overall satisfaction of end-users.Duties & Responsibilities:?Provides leadership and direction to the Help Desk Technical Support team.?Fosters a positive and collaborative team culture focused on customer satisfaction.?Oversees the resolution of technical issues reported by end-users.?Ensures timely and effective responses to help desk tickets and service requests.?Manages the help desk ticketing system, ensuring accurate and up-to-date documentation of technical issues and resolutions.?Monitors ticket queues and prioritizes tasks based on urgency and impact.?Conducts training sessions for support staff on technical skills, customer service, and troubleshooting techniques.?Stays informed about new technologies and industry best practices.?Interfaces with end-users to understand and resolve complex technical issues.?Ensures a high level of customer satisfaction through effective communication and problem resolution.?Defines and track key performance indicators (KPIs) for the support team.?Implements strategies for continuous improvement based on performance metrics.?Collaborates with other IT teams to escalate and resolve complex technical issues.?Contributes to the development and implementation of IT policies and procedures.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The role is focused on implementing Site Reliability Engineering (SRE) practices to drive operational excellence, reduce toil, and deliver high availability for business-critical trading systems. The... More role will require close collaboration with trading desk personnel to ensure system stability and rapid incident response to ensure zero downtime during market hours. The role requires deep application knowledge, rapid troubleshooting under extreme pressure, and on-call rotation responsibility.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a professional, friendly, and organized Receptionist to be the first point of contact for our company. The ideal candidate will handle front desk responsibilities and ensure a... More welcoming environment for clients, visitors, and staff.Key Responsibilities:Greet and welcome visitors in a warm and professional manner.Answer and direct incoming phone calls promptly and efficiently.Maintain the reception area to ensure it is tidy and presentable.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Desktop Support Technician to support the University of Arizona?s research computing environment, which provides secure computational storage and infrastructure for... More researchers working with government-controlled data (e.g., Department of Defense, NASA).This role supports a critical initiative to ensure approximately 22 physical endpoint machines are updated, secure, and compliant, particularly in preparation for upcoming security and compliance efforts. Due to limited automated controls, updates must be performed manually, requiring a high level of attention to detail, trust, and accountability.This is a white-glove, desk-side support role where the technician will work directly with researchers and internal teams. The ideal candidate is technically capable, highly professional, and demonstrates strong communication skills, reliability, and high moral character, given potential exposure to sensitive data.? Perform manual software updates, OS upgrades, and maintenance on ~22 Windows-based physical machines? Upgrade systems from Windows 10 to Windows 11 using established procedures? Install and update applications by manually launching and executing updates across systems? Use elevated credentials responsibly to maintain secure environments? Follow structured processes and checklists to ensure systems are compliant? Troubleshoot basic technical issues (~20% of workload)? Document updates and track progress using existing ticketing systems? Coordinate with researchers and internal stakeholders via email to schedule device access and updates? Provide white-glove, desk-side IT support while maintaining professionalism and strong relationships? 70% Hands-on execution: updates, installs, system maintenance? 30% Communication: coordinating schedules, providing updates, documenting work? Work type: ? ~80% structured / repeatable updates? ~20% troubleshooting / issue resolutionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Administrative Assistant is responsible for providing professional and courteous front office support in a fast-paced construction company environment. This role serves as the first point of... More contact for visitors, clients, vendors, and employees. The Receptionist manages incoming calls, assists walk-in visitors, answers general inquiries, maintains office supplies, supports administrative staff, and assists with daily office operations to ensure efficient workflow.Essential Duties and ResponsibilitiesFront Desk & Customer Service? Answer incoming phone calls promptly and professionally. ? Transfer calls to appropriate staff members and take accurate messages when necessary. ? Greet visitors, clients, vendors, and delivery personnel in a professional and friendly manner. ? Assist walk-in visitors by directing them to the appropriate department or individual. ? Respond to general questions regarding company services, locations, or contacts. ? Maintain a clean, organized, and welcoming reception area. Administrative Support? Assist administrative staff with various clerical and office tasks as needed. ? Provide general clerical support such as filing, scanning, copying, and data entry. ? Assist with preparing documents, packets, and correspondence. ? Distribute incoming mail and packages to appropriate departments. ? Coordinate outgoing mail and deliveries. ? Support office staff with special projects and administrative duties as assigned. Communication & Coordination? Communicate effectively with employees, subcontractors, vendors, and customers. ? Relay messages accurately and in a timely manner. ? Assist with scheduling or coordinating meetings when requested.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to hire a Workplace Coordinator to sit onsite with a client of ours in Brea, California. This candidate will be supporting day-to-day workplace operations while serving as... More the face of the of this office location. Work will include supporting visitors, coordinating vendors, while handling light administrative work and basic workplace setup tasks.This position is ideal for someone who enjoys being hands-on in a workplace environment and is comfortable balancing front-desk responsibilities with operational support.Reception & Front-of-House (30?40%)-Serve as the primary point of contact for incoming guests, clients, and vendors-Greet and welcome visitors and ensure a professional front-desk presence-Manage incoming messages and direct vendors appropriately-Act as the ?face? of the company at the Braya locationWorkplace & Facilities Support (60%)-Coordinate with onsite and external vendors; walk the space with vendors as needed-Create and track work orders (training available)-Assist with purchase order (PO) creation and vendor coordination-Relay facility-related updates and messages to internal stakeholders-Support basic workplace setup activities (e.g., arranging tables, light space setup)-Perform general administrative tasks supporting daily operationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less