Job Search Results for help desk

{"JobID":353133,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-86.7771818181818,"Longitude":36.1870909090909,"Distance":null},"State":"Tennessee","Zip":"37209","ReferenceID":"NAS-699573","PostedDate":"\/Date(1713896187000)\/","Description":"Typical Duties *Provides support for the integration and implementation of JDE processes in Warehouse Management. *Participates in system upgrades by assisting in planning and testing those upgrades. *Continuously gains an understanding of the customers\u0027 operations and how systems are used in support of their operations, transferring knowledge to users, IT business analysts, and programmers. *Keeps abreast of new JDE releases and applications and presents opportunities for improvement to the business units and management. *Determines functional requirements and recommends workable JDE solutions to business operations, management, and IT staff. *Works cross-functionally with other business analysts to provide fully integrated JDE solutions. *Develops new or modifies existing software configurations to satisfy ongoing business needs. *Participates in the preparation of business cases, including project charters, cost justifications, solution documentation, 3rd-party package selection recommendations, and other documents as needed. *Develops reports from the system as needed. *Assists other business analysts and programmers in the development and implementation of new processes and enhancements. *Monitors warehouse management/distribution operations and functionality and makes recommendations for fixes and improvements. *Works closely with business teams to improve master data and daily operations.User Support and Training *Provide on-site and remote end-user training as needed for new processes and enhancements. *Provide one-on-one or small group refresher/intermediate/advanced training as required by users. *Respond to Help Desk requests in a timely fashion. *Responsible for monitoring the integrity of the JD Edwards system. *Work with users to enhance and/or develop new systems and techniques to more efficiently do their job, including initiating or facilitating kaizen events. *Execute approved changes to task menus to enhance end-user functionality. *Perform other duties, assignments, and special projects that may be required from time to time.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"JDE Advanced Warehouse BSA","City":"Nashville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"The BA must be self-motivated, able to problem solve, detail-oriented, and able to stay on task. The requirements listed below are representative of the knowledge, skill, and/or ability required. *Ability to communicate effectively at all levels of an organization *Excellent written and verbal communication skills and a high level of personal integrity *Working knowledge of how to create transaction specification documents *Expert-level JDE Warehouse Management and Distribution capabilities *Experienced user of Microsoft Office *SQL (Microsoft SQL Server)EDUCATION AND EXPERIENCE: *Bachelor\u0027s degree in computer science or related field or equivalent experience *Minimum five (5) years of JDE configuration and project experience with a focus in Warehouse Management and Distribution *Strong Communication Skills *Demonstrated ability to lead and participate in JDE Warehouse Management and Distribution projects","Skills":"","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":180000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}