Job Search Results for it manager

Under the direct supervision of the Facility Service Operations (FSO) Manager, this position will be responsible for the timely preparation of accurate costing and billing of service work for their... More designated Project Managers and technicians.Essential Duties & Responsibilities? Process service calls and small project invoicing to ensure accurate costing, proper markups and scope of work and adherence to contractual requirements.? Prepare billing; all jobs must be reviewed for completeness, including description of material used, accurate costs and sell prices, equipment serviced, and work performed. Full and accurate descriptions of work performed must be entered for each order prior to invoicing. Grammar and spelling must be verified and accurate.? Ensure that billing batches are reviewed by management prior to being posted and sent to the customer.? Interface with service sales personnel to ensure that billing is processed accurately and timely.? Support sales personnel with work order updates and other pertinent billing information.? Monitor of outstanding work orders: work orders that can be billed need to be identified by utilizing the IFS work order screen. Track old service orders to ensure timely billings upon completion of work.? Credits and rebills may need to be processed for various reasons including previous billing errors, scope of work covered under warranty or another contract.? Maintain customer information including purchase orders.? Mail, email, and process on-line billings invoices.? Update and maintain database master files.? Any other duties and responsibilities as assigned by the FSO Manager.? Send invoices by mail, email, or billing portal? Review and fix rejected work orders.? Post credits and submit rebills for invoicing.? Review all quoted work orders: Auto-bill quoted work orders that meet billing requirements, Update the quote source on the work order if required by the project manager, Add a Billing Status note explaining why a work order can?t be billed, Log unbillable work orders in Smartsheet for the PM to review and update, Check Smartsheet daily for updates or follow-ups on open work orders, Update the completion date in Smartsheet when a work order is ready to bill (this archives it), Update the Billing Status note whenever there?s a follow-up or new information, Review all open work orders and confirm why they remain open; follow up with the PM or technician if needed? Review all service call work orders: Bill completed service calls once all costs are posted, Add a Billing Status note explaining why a work order can?t be billed, Contact the technician if information or parts are missing, Update the Billing Status note for any follow-ups or changes, Review all open service calls and confirm why they remain open; follow up with the technician if needed.? Review and post all trailing costs.? Work orders on Smartsheet over 45 days old will be reviewed by the FSO manager; close them once billing instructions are received.? Close work orders in WIP over 120 days old as directed by the FSO manager.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position will report to the Risk Remediation Delivery Senior Manager and be responsible for supporting the Information Technology and Cyber Security organizations in matters related to audit,... More compliance, and the remediation of risk.This role requires the individual to work directly with First Line Technical Risk, Information Technology and Cyber Security teams, and drive tasks to completion on agreed schedules.The Risk Remediation Delivery Senior Analyst plays a critical role in identifying, analyzing, and mitigating risks across the organization. This position is responsible for driving the delivery of remediation initiatives, working collaboratively with cross-functional teams to ensure successful resolution of risk issues. The ideal candidate will have a strong analytical background, excellent communication skills, and the ability to manage multiple remediation projects simultaneously.Job Description Lead and manage risk remediation projects from initiation through completion, ensuring timely and effective resolution of identified risks.Collaborate with business units, IT, Risk and Internal Audit teams, subject matter experts, and other stakeholders to gather requirements to drive the risk evaluation and remediation processes to completion within the Technology and Cyber Security organizations.Build strong partnerships with key technology partners, Risk, Cyber Security, and IT areas external to immediate team.Evaluate and understand findings within the pipeline to help ensure proper planning of priorities and resources.Analyze risk findings, prioritize remediation efforts, and track progress against established metrics and deadlines.Facilitate communication across teams to meet project requirements and deliverables associated with identified findings, milestones, and deliverables.Work with subject matter experts to create and maintain remediation strategies, tasks, and documentation related to action plan milestones and deliverables.Ensure alignment of remediation activities with organizational policies, regulatory requirements, and industry best practices.Identify process improvements to enhance risk management and remediation effectiveness.Support audits, assessments, and regulatory reviews by providing evidence of remediation activities.Maintain up-to-date knowledge of relevant regulations, frameworks, and emerging risks.Prepare and deliver status reports, presentations, and documentation to management and stakeholders.Schedule and facilitate meetings.May lead initiatives and projects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Under the direct supervision of the Facility Service Operations (FSO) Manager, this position will be responsible for the timely preparation of accurate costing and billing of service work for their... More designated Project Managers and technicians.Essential Duties & Responsibilities? Process service calls and small project invoicing to ensure accurate costing, proper markups and scope of work and adherence to contractual requirements.? Prepare billing; all jobs must be reviewed for completeness, including description of material used, accurate costs and sell prices, equipment serviced, and work performed. Full and accurate descriptions of work performed must be entered for each order prior to invoicing. Grammar and spelling must be verified and accurate.? Ensure that billing batches are reviewed by management prior to being posted and sent to the customer.? Interface with service sales personnel to ensure that billing is processed accurately and timely.? Support sales personnel with work order updates and other pertinent billing information.? Monitor of outstanding work orders: work orders that can be billed need to be identified by utilizing the IFS work order screen. Track old service orders to ensure timely billings upon completion of work.? Credits and rebills may need to be processed for various reasons including previous billing errors, scope of work covered under warranty or another contract.? Maintain customer information including purchase orders.? Mail, email, and process on-line billings invoices.? Update and maintain database master files.? Any other duties and responsibilities as assigned by the FSO Manager.? Send invoices by mail, email, or billing portal? Review and fix rejected work orders.? Post credits and submit rebills for invoicing.? Review all quoted work orders: Auto-bill quoted work orders that meet billing requirements, Update the quote source on the work order if required by the project manager, Add a Billing Status note explaining why a work order can?t be billed, Log unbillable work orders in Smartsheet for the PM to review and update, Check Smartsheet daily for updates or follow-ups on open work orders, Update the completion date in Smartsheet when a work order is ready to bill (this archives it), Update the Billing Status note whenever there?s a follow-up or new information, Review all open work orders and confirm why they remain open; follow up with the PM or technician if needed? Review all service call work orders: Bill completed service calls once all costs are posted, Add a Billing Status note explaining why a work order can?t be billed, Contact the technician if information or parts are missing, Update the Billing Status note for any follow-ups or changes, Review all open service calls and confirm why they remain open; follow up with the technician if needed.? Review and post all trailing costs.? Work orders on Smartsheet over 45 days old will be reviewed by the FSO manager; close them once billing instructions are received.? Close work orders in WIP over 120 days old as directed by the FSO manager.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced Product Owner / Product Manager (Contract) to serve as the primary point of intake for complex business requirements and to partner closely with business stakeholders... More and development teams to deliver scalable solutions. This role acts as a one stop shop for gathering, clarifying, and documenting business needs, translating ambiguous problems into clear requirements, user stories, and prioritized backlog items. The ideal candidate excels at working with senior stakeholders, including VP level leaders, and has strong experience breaking down complex initiatives, documenting current and future state business processes, and creating process flows and visualizations (Visio preferred). This role works closely with Scrum and development teams to ensure work is well scoped, development ready, and aligned to business objectives, helping reduce pressure on both business and technical teams. Experience with ServiceNow is a strong plus, along with exposure to data driven environments (SQL, Snowflake) and emerging AI solutions such as LLMs, RAG, and agent based systems. The position supports large scale organizational efforts within healthcare or medical device environments, operates primarily during EST hours, and requires a high level of autonomy, strong analytical thinking, and excellent communication skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a dynamic Staff Analyst who thrives in fast-paced environments, is highly organized, and excels at building strong relationships across teams. If you?re passionate about... More turning data into actionable insights and fostering collaboration to drive operational excellence, this is your chance to influence key decisions and shape the future of our organization! Join us and make an impact where it truly counts.The Staff Analyst will provide comprehensive support to the Operations Senior Manager by assisting with business operations, meeting facilitation, data analysis, and administrative tasks. This role requires strong organizational skills, attention to detail, strong communication skills, and the ability to manage multiple priorities to effectively support the assigned leader in running the business. Key Responsibilities:? Support the Operations Senior Manager in day-to-day business activities and operational planning.? Assist in preparing reports, presentations, and data analysis to inform decision-making.? Monitor key performance indicators (KPIs) and provide insights to improve operational efficiency.? Coordinate and schedule meetings, facilitate meetings for operations leaders and teams.? Handle correspondence, prepare meeting agendas, and document meeting minutes and actions to ensure follow-through.? Collaborate with cross-functional teams to gather information and support project initiatives.? Track project progress and assist in follow-up actions to ensure timely completion.? Identify process improvement opportunities and recommend solutions to enhance workflow.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Application Administrator who can support MES, ERP, Shipping, and BI software in a manufacturing environment for a client in Mobile, AL. The ideal candidate will have... More experience with ticket management, provide installation, configuration, maintenance, training, and support of key production critical applications such as NetSuite, Tulip, Domo, etc. This position reports on site directly to the Application Manager. This role ensures application performance, security, and reliability while collaborating with IT teams, vendors, and business users to optimize application functionality. The ideal candidate will possess strong technical expertise, problem-solving skills, and the ability to work in a fast-paced environmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Billing Analyst independently analyzes client billing issues, implements complex client arrangements, and supports automated billing operations. This position can be a hybrid work schedule... More (2-3x per week) in Palo Alto, San Francisco, Seattle, or Washington, D.C. Duties include the below:-Analyze current Expert Billing workflows and functions and implement automations and improvements.-Conduct quality control of team?s billing practices by establishing and administering internal quality control procedures.-Alongside Senior Manager, oversee and ensure compliance with financial policies for billing workflows.-Analyze WIP aging, and proactively collaborate with legal and finance teams to ensure timely billing.-Implement and support billing templates, task codes, bill groups, matter plans, and split payors.-Identify and Implement billing solutions for flat and fixed fees, and action codes.-Apply and manage alternate fee arrangements in Entity Manager.-Coordinate with finance team on client-specific billing arrangements and provide guidance for proper execution in Expert Billing.-Conduct billing and payment reconciliation for client accounts. Find resolutions as needed.-Manage sensitive time modifications including deletions and changes to dates and worked hours.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Google Cloud Engineer to join one of our largest financial clients in Jersey City, NJ or Pittsburgh, PA. This role will be required to sit onsite two to three times a... More week. They will be joining the Technology Services Group on the Public Cloud Engineering team. This team is currently working on advancing their cloud strategy within their environment and have three cloud providers within their current environment. Each cloud platform is at a different stage of being set up into the environment which is how it stands: Azure is very mature in their environment, AWS is in conceptual phase and GCP is ready to launch into production. This team is looking for a hands on engineer to come in and continue advancing GCP within their environment. This role involves designing, developing, and deploying cloud solutions with a focus on infrastructure as code, cloud migrations, and integration with security frameworks.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Security Engineer is a member of the Security Engineering team responsible for implementing, operating, and supporting security controls across endpoint, cloud, identity, and security operations... More platforms. This role focuses on hands-on engineering, automation, and L2/L3 security support, not purely governance or AppSec.This role reports to the Manager, Security Engineering and partners closely with IT infrastructure, Cloud, and Security Operations teams.What You Will DoAct as a subject matter expert (SME) in one or more security domains, such as endpoint security, cloud security, identity, vulnerability management, or security operationsImplement, maintain, and tune security tools and controls across enterprise environmentsInvestigate, troubleshoot, and resolve L2/L3 security incidents and break/fix escalationsSupport routine maintenance and operational health of security platformsPerform approval reviews to validate access, configuration, and security requests meet requirementsSupport vulnerability identification, prioritization, remediation, and validationDevelop and maintain technical documentation, KBs, and runbooksProvide clear status updates and reporting for incidents and security initiativesAutomate routine security and operational tasks using scripting and APIsParticipate in project-based security implementations aligned with security architectureSupport after-hours on-call rotation as part of a team schedulePeriodically review existing solutions to maintain compliance and security postureWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This large local government is implementing Salesforce for citizen/City employee services and needs a MuleSoft Integration Developer to design and build secure, scalable, API-led integrations between... More Salesforce and municipal systems (finance/ERP, permitting, utility billing, 311, GIS). You will join a cross-functional team of IT, business stakeholders, and external vendors to deliver integrations that support improved citizen experience and operational efficiency. This person will be required to be onsite 5 days a week normal M-F 8-5.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less