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Provides user support and customer service on government customer computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Answers calls and creates tickets... More for user issues and requests. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. - Configures and supports (remotely) desktop computers, laptop computers, handheld devices, printers, monitors, portable data storage devices, and other general peripherals.- Configures IT devices for secure operation, including installation of software, security and software updates, and other configurations remotely as required.- Diagnoses hardware and software failures, communicates the remediation plans to users, and provide status updates.- Provides remote software support for users of customer-provided applications (as identified by the task), including basic to advanced software operations and general use of computers and peripherals.- Supports customer proprietary software. - Provides virtual assistance sessions with users remotely.- Develops technical how-to's for review and inclusion as a knowledge base article.- Ability to professionally handle high pressure events and with challenging users.- Answers user calls, processes user emails, voicemails, and self-service portal requests.- Updates interactions in ServiceNow and addresses by creating Incidents, Service Requests and/or closes interactions as laid out in ticket handling procedures.- Performs diagnostics, analysis, fixes, or other actions to resolve user issues and/or requests.- Follows set policies and procedures when assisting users to ensure proper handling of requests.- Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KB's), and Training manuals for Tier I support.- Works with Tier I/II/III and other groups to resolve technical problems.- Maintains a professional attitude providing excellent customer service at all times, to include maintaining a good work ethic and assisting other analysts when needed. - Supports continuous improvement in the process and quality of the operations by identifies items for possible improvement and/or automation.- Participates in troubleshooting of issues with the drive towards root cause identification and resolution.- Logs, verifies, and updates, as necessary, user profiles for incidents and service requests using the current IT Service Management tool (ServiceNow).- Ensures incidents and service requests are properly escalated and assigned to appropriate individual/groups. - Maintains ownership of the incident until resolved or assigned to another group.- Communicates with users concerning the status of incidents and service requests. - Compiles data through incident entry that will be used for management information and reporting. - Executes the day-to-day activities of the Incident Management Process.- Performs QA and resolution of incidents.- Forwards unhappy customers to the proper escalation point.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an Embedded Computer Engineer who will be responsible for Rapid Embedded System Design & Prototyping on a small engineering team in Crane, IN. We are looking for someone to design,... More develop, integrate, and test embedded firmware and autonomy software for rapidly developed prototype systems supporting robotics, simulation, and special operations applications, while collaborating across hardware, software, and field-testing efforts. Responsibilities include: - Firmware & Software Development. Design, develop, and test firmware and embedded C software for microcontrollers (e.g., RP2040 architectures) and single-board computers. Implement communication protocols (e.g., I2C, SPI, UART, Ethernet) to reliably interface with sensors and custom hardware. - Autonomy & Robotics Integration. Develop and integrate software for autonomy, control algorithms, and edge computing on robotics platforms. Utilize frameworks like ROS (Robot Operating System) to integrate custom code with COTS/GOTS hardware to support fast-paced project requirements. - System Integration & Bench Testing. Perform hands-on benchtop debugging, code flashing, and software-to-hardware integration alongside electrical and mechanical engineers to build functional prototypes.- Technical Data Package (TDP). The contractor shall ensure that a level 2 Technical Data Package is prepared and delivered for assigned projects that reach the prototype or low-rate production stages of development. The contractor shall assist in the development of the TDP. - Prototype Project Briefs: The contractor shall create and maintain basic briefs for various prototype devices. Test, Evaluation, & Field Support- Test Plan Development. The contractor shall prepare and deliver Test Plans for functional, performance, and environmental testing of prototypes. - Functional Testing & Failure Analysis. Validate software and hardware integration performance using standard debugging tools. Conduct root cause failure analysis on code, communication buses, and embedded systems to rapidly inform iterative software updates. - CONUS Field Test Support: Travel to various Continental United States (CONUS) locations to support live test events and operational evaluations. Provide essential on-site technical support, real-time troubleshooting, and data collection for prototype systems under test. - Low-Rate Production Support- Coordination. The contractor shall interact with and coordinate prototype and low-rate production with external parties tasked with producing units for assigned projects.- Communication. The contractor shall provide routine status updates via the Monthly Status Report. The contractor shall communicate urgent matters involving production issues to the government in a timely manner via phone, email, or other normal communication methods. - Supply Chain. The contractor shall purchase material for the government as needed to support prototype and low-rate production for assigned projects. The value of purchases will be within contract ceiling and defined in specific task orders/instructions.Compensation: $60-70/hourExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Regional Manager is responsible for overseeing a portfolio of 12-14 smaller unit count (15-170 units) affordable housing properties, ensuring strong financial performance, regulatory compliance,... More and operational excellence. This role requires strategic leadership, data-driven decision-making, and a strong ability to build relationships with internal and external stakeholders.Key areas of responsibility include:? Financial Performance & Asset Management? Regulatory Compliance & Risk Management? Leasing & Occupancy Strategy? Facilities Oversight & Capital Planning? Tenant & Community Relations? Team Development & LeadershipThis position requires a results-oriented leader who thrives in a fast-paced, mission-driven environment while maintaining a high standard of operational efficiency and compliance.ESSENTIAL FUNCTIONSFinancial & Business Strategy:? Oversee the financial performance of each assigned property, ensuring budget adherence, revenue growth, and cost control.? Develop and execute market strategies to maintain 95%+ occupancy rates and optimize revenue.? Monitor key performance indicators (KPIs) such as rent collection rates, delinquency trends, lease renewals, and financial variances.? Prepare and present monthly, quarterly, and annual financial and operational reportsto senior leadership.Regulatory Compliance & Risk Management:? Ensure 100% compliance with LIHTC, HUD, USDA, and Fair Housing regulations.? Lead and oversee all regulatory audits, inspections, and compliance reporting (e.g., SHRA, CTCAC).? Implement and enforce risk management strategies to mitigate legal and financial liabilities.Property & Facilities Oversight:? Conduct bi-weekly site visits to assess property conditions, curb appeal, and maintenance standards.? Oversee capital improvement projects, working closely with vendors and contractors.Leasing & Occupancy Management:? Drive leasing strategies to maintain targeted occupancy and retention rates.? Oversee marketing initiatives for lease-ups and renewals.? Collaborate with Community Managers to ensure high resident satisfaction and engagement.Team Leadership & Development:? Lead, coach, and mentor a team of Community Managers and site staff.? Develop and implement performance management plans to drive employee success.? Ensure appropriate staffing levels at each community and oversee hiring, training, and retention strategies.Stakeholder & Community Relations:? Build strong relationships with residents, community organizations, and external partners to enhance engagement.? Serve as the primary liaison with government agencies, investors, and housing authorities.? Represent the company at industry events, housing forums, and community meetings.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Technical Artist will support the design, development, and production of 2D, 3D, interactive, and immersive visualizations based on neuroimaging and biomedical data. The successful candidate will... More help bridge creative design and technical implementation, developing workflows that translate data into accurate, polished, and engaging visual content. Projects may include brain renderings, tractography visualizations, 3D anatomical models, animations, interactive applications, immersive visualizations, data-driven graphics, educational media, and visual assets for scientific presentations, publications, websites, events, and outreach campaigns. This role requires both strong artistic judgment and technical fluency. The ideal candidate is comfortable working with scientific data and software pipelines, collaborating with researchers to understand visual goals, and producing visuals that balance scientific accuracy with clarity and aesthetic impact. The ideal candidate is self-motivated, deadline-driven, and an active participant in advancing highly collaborative projects. Key ResponsibilitiesScientific Visualization & 3D Production? Create high-quality 3D visualizations of neuroimaging, anatomical, and biomedical data.? Develop renderings, animations, and interactive assets that clearly communicate complex scientific concepts.? Work with MRI/diffusion MRI, tractography, brain surfaces, and volumetric datasets.? Produce visuals for presentations, publications, web, video, social media, and outreach materials.? Ensure scientific accuracy while enhancing clarity, composition, lighting, and storytelling.Technical Art & Pipeline Development? Build and maintain workflows for importing, processing, rendering, and presenting 3D scientific data.? Integrate datasets into visualization platforms, immersive environments, and interactive applications.? Develop shaders, lighting, materials, and optimization strategies for real-time and rendered outputs.? Troubleshoot data, performance, rendering, and animation issues.? Establish reusable tools, templates, and best practices.Interactive & Immersive Media? Support interactive visualizations and immersive experiences for research, education, and outreach.? Contribute to projects involving large-format displays, VR/AR, and immersive systems.? Collaborate with technical and scientific teams to enable intuitive exploration of complex data.? Optimize assets for real-time performance while maintaining quality.Collaboration & Communication? Partner with faculty, researchers, developers, and communications teams to meet project goals.? Translate scientific concepts into accessible visual solutions for diverse audiences.? Participate in planning, reviews, and feedback cycles.? Communicate scope, timelines, and technical constraints clearly.? Ensure outputs align with branding, communication goals, and scientific standards.Asset Management & Documentation? Organize and maintain files, assets, and workflows.? Document processes, tools, and pipelines for reuse.? Prepare final assets for multiple formats and distribution channels.? Ensure quality control across all deliverables.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global partners with a large local utility company and is looking for a Senior Protection Engineer to support complex system protection engineering work. This role requires mastery of... More journey-level protection engineering responsibilities and the ability to work with a low level of training, direction, and review from senior engineers and peers.This position is responsible for providing technical protection engineering support for routine and complex projects, as well as maintenance and operations support. Responsibilities include issuing protection requirements, developing relay and automatic settings, processing clearances, investigating relay operations, and supporting root cause analysis during system events. The engineer will work independently under general direction to meet assigned objectives and may apply creative or non-standard approaches to resolve complex technical issues.The Senior Protection Engineer will collaborate with internal teams, vendors, manufacturers, consultants, other utilities, and external industry groups as needed. This role may also lead meetings, represent the group, mentor lower-level engineers, and support professional affiliations such as PSRC or IEEE to stay current on industry standards, trends, and procedures.Key Responsibilities? Performs protection engineering work on large and complex projects.? Provides technical protection engineering support for routine and complex projects.? Issues protection requirements, relay settings, and automatic settings.? Processes clearances and investigates relay operations.? Performs root cause analysis and makes recommendations to address local and system-wide impacts during emergencies.? Resolves complex technical problems using independent judgment and creative or non-standard approaches when needed.? Plans work independently under general direction to meet assigned objectives.? Coaches, directs, and assists technical employees and project teams.? May act as a team leader for protection engineering work.? Mentors lower-level protection engineers.? Leads and/or attends meetings representing the group and supporting project execution.? Works with all levels of internal personnel to exchange information, gain cooperation, and support engineering decisions.? Communicates with vendors, manufacturers, other utilities, and consultants on non-routine technical issues.? May participate in professional affiliations such as PSRC or IEEE to stay informed on industry trends, developments, and procedures.? May represent the company on committees or industry groups.Hybrid schedule on site 2x/week + site visits as neededHub Office Locations: San Ramon, CAWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking 8 full-time Technical Recruiters who operate with intensity, intellectual rigor, and a strong sense of ownership to join a fast pace, high growth, cutting edge technology... More organization. In this role, you will be responsible for identifying, engaging, and closing exceptional technical talent that will directly impact the company?s future.You will act as a strategic talent partner; developing strong conviction on candidates, understanding motivations, and communicating clearly and effectively throughout the hiring process. The ideal candidate is highly driven, thrives in fast paced environments, and is motivated by the challenge of attracting top tier talent in a competitive landscape.Responsibilities include but are not limited to: - Partnering closely with technical leaders to deeply understand hiring needs and team priorities- Own full-cycle recruiting for technical roles, including sourcing, assessment, closing, and overall candidate experience- Develop a strong understanding of candidate motivations, decision drivers, and long-term goals to effectively guide and close top talent- Operate with urgency while maintaining high quality and sound judgement- Continuously refine recruiting processes to improve efficiency, candidate quality, and hiring velocity- Leverage data to:- - Improve candidate ROI- - Increase conversion rates- - Enhance process efficiency- - Inform stakeholders on hiring trends and pipeline health- Proactively identify and engage candidates through creative sourcing strategies, networks, and targeted outreach- Deliver a high quality, consistent candidate experience throughout the hiring lifecycleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

You will serve as the technical leader driving cybersecurity testing and product security across North America, helping build and scale a leader in the TIC industry's cyber offerings across connected... More products, systems, and software. You will bring deep technical cybersecurity expertise, help define and scale service offerings, bridge the gap between product testing, engineering, and cybersecurity assurance, and act as the technical authority in front of clients and internal teams.Cybersecurity Testing & AssessmentPerform penetration testing (network, application, physical/social engineering)Identify vulnerabilities across systems, software, and connected productsConduct security audits, risk assessments, and threat modelingSecurity Architecture & EngineeringDefine and enforce security requirements for systems and productsEvaluate and improve software and system architecture securityValidate compliance against industry standards and frameworksCross-Functional Engineering SupportPartner with software, hardware, and systems teamsEmbed security into the development lifecycleEducate teams on vulnerabilities, attack vectors, and remediationIncident Response & Risk ManagementSupport incident response effortsAssess and mitigate system and network risksStrengthen overall security posture across environmentsSME Leadership & Practice Growth (Critical)Act as the Subject Matter Expert for cybersecurity in NAHelp build and scale cybersecurity testing servicesEngage with clients, program leaders, and internal stakeholdersSupport business growth with technical credibility This position is ideal for a hands-on cybersecurity expert who can both execute technically and help define, grow, and lead a new service line. The role sits at the intersection of product testing, cybersecurity engineering, and client advisory.Key ResponsibilitiesCybersecurity Service Development & GrowthLead the development and expansion of cybersecurity testing services across North AmericaDefine service offerings, methodologies, and frameworks for product and system security testingPartner with internal teams to integrate cybersecurity into existing lab testing capabilitiesSupport business development efforts by serving as a subject matter expert in client engagementsOffensive Security & TestingConduct penetration testing across a range of systems including embedded devices, IoT, and industrial systemsPerform vulnerability assessments, physical security testing, and social engineering exercisesEvaluate the resilience of products and systems against real-world attack scenariosSecurity Architecture & Risk AssessmentAssess system and product architectures for security risks and design vulnerabilitiesProvide recommendations to improve security posture across hardware and software ecosystemsSupport compliance and regulatory requirements related to cybersecurity validationEngineering & Product CollaborationWork closely with software, hardware, and product engineering teams to embed security into design and development processesReview system designs and provide guidance on secure architecture and implementationAdvocate for proactive security practices rather than reactive fixesIncident Response & AdvisorySupport incident response efforts and guide clients through security events when neededTranslate technical findings into business risk and actionable recommendationsServe as a trusted advisor to both internal stakeholders and external customersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an IT Support Specialist to join one of our clients in Virginia Beach, VA. The IT Support Specialist supports daily operations of the Global Service Desk (GSD) and... More provides frontline technical support for enterprise IT systems across multiple secure network environments. This role is responsible for troubleshooting user issues, managing account access, and ensuring system availability in support of mission-critical training and operational activities.The candidate works closely with internal teams, including network, cybersecurity, and engineering support, to resolve incidents, fulfill service requests, and maintain continuity of operations. Responsibilities include account management, workstation support, system imaging, and ensuring compliance with established security policies and procedures.This position operates in a fast-paced, 24/7 environment and may require shift work, on-call support, or participation in operational events.Essential Job Responsibilities?Monitor and manage ticket queues within Jira or equivalent ITSM tools to ensure timely response and resolution.?Troubleshoot user issues related to access, hardware, software, and connectivity across multiple environments.?Process account requests including creation, modification, and deactivation in accordance with security policies.?Escalate complex or unresolved issues to Tier 2 and Tier 3 support teams and track through completion.?Perform workstation imaging, setup, and deployment to support user onboarding and system readiness.?Document troubleshooting steps, resolutions, and procedures in knowledge base systems such as Confluence.?Support patching, software installation, and system updates as directed.?Coordinate with network, cybersecurity, and engineering teams to resolve cross-functional issues.?Maintain audit-ready documentation for account management and system activities.?Provide technical support during operational events and high-tempo activities.?Communicate effectively with users and stakeholders regarding issue status and resolution.?Participate in 24/7 operational coverage, including shift work and on-call rotations as required.Compensation: $25-28/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seeking a Director of Physician Relations to lead and manage a high-performing physician relations sales team within a large healthcare system. This individual will be... More responsible for driving strategic growth by promoting physicians and services to referring providers across the market. The Director will oversee Physician Relations Managers (PRMs), providing leadership, coaching, and ongoing development while ensuring alignment with organizational growth initiatives. This role will partner closely with executive leadership to design and execute sales strategies, monitor ROI, and communicate market trends and opportunities.Key responsibilities include developing and overseeing account management strategies, analyzing referral and claims data to prioritize growth opportunities, and ensuring the successful execution of targeted outreach campaigns. The Director will also serve as a subject matter expert on assigned service lines, maintaining knowledge of clinical programs and ensuring consistent messaging to referring providers.This position plays a critical role in strengthening physician relationships, resolving access or operational barriers, and improving referral patterns. The Director will also collaborate cross-functionally with marketing, community relations, and public relations teams to enhance physician visibility in the market.Additionally, this role will lead recruitment, onboarding, and performance management of team members, while fostering a culture of accountability and continuous improvement. The Director will support field activity, including high-priority physician meetings, and ensure effective follow-up and communication strategies are maintained across the team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Global's aerospace customers is hiring a Product Quality Engineer to support the production floor for their avionics product lines. As a Product Quality Engineer, you will be the... More guardian of product integrity?ensuring what?s designed, built, and shipped consistently meets expectations and doesn?t come back as a problem later. Ideal candidate is adaptable, high-energy, and solutions-oriented; thrives in a hands-on environment and is comfortable being actively engaged on the production floor rather than in a traditional office setting.Quality Planning & Product Realization? Develop and maintain product and process quality plans, including control plans, inspection and test strategies, and CTQ identification? Ensure configuration control across hardware, firmware, software and documentation? Support new product introduction (NPI) and change readiness through Advanced Product Quality Planning (APQP) methods/milestones and risk reviews? Partner with Manufacturing Eng. to define quality requirements to embed in standard work? Lean quality assessments on Eng. changes, mitigating risk and integration to productionIncoming & Supplier Quality Assurance? Develop, execute and govern risk based incoming inspection material acceptance plans? Detect and problem solve supplier quality issues, including RCCA, SCARs, containment, and effectiveness verification? Partner with Procurement and Engineering to improve supplier product and process maturity, with a focus on defect prevention and process capabilityIn Process Quality & Quality at the Source?Establish and maintain in process quality controls at critical manufacturing steps through robust yield metrics, variance analysis and problem-solving methods. Monitor and improve RTY, defect trends, and process capability, driving prevention actions?Define and enforce stop the line (andon) criteria for quality abnormalities?Conduct layered process audits and verification of standard work and key process parametersFinal Acceptance, Test & Product Release?Manage final inspection and acceptance, ensuring compliance with drawings, specifications, and configuration requirements while resolving resulting defects?Ensure test compliance, including calibration status, procedure adherence, and data integrity?Lead First Article Inspection (FAI) and first piece validation activities ?Ensure release documentation is complete, accurate, and audit readyNonconformance, MRB & Containment?Own the life cycle of nonconformances, including initiation, triage, investigation, tracking and closure with defined aging expectations?Lead MRB daily reviews, ensuring technically sound and compliant dispositions, return to vendor and defect resolution on recurring failures with product and/or process?Lead containment and escape management, including product holds and stop-ships, and line/stock quarantines ?Collaborate with Eng. on rework and repair instructions, ensuring verification of effectivenessCorrective Action & Problem Solving?Lead and support cross functional root cause problem solving (A3, 8D, 5 Why)?Ensure corrective actions prevent recurrence, not just close paperwork?Verify effectiveness through KPI, audits, and trend monitoring?Deploy lessons learned across product families and value streamsContinuous Improvement and Lean Manufacturing?Lead and support kaizen events and model line deployments ?Apply value stream thinking to reduce lead time, WIP, and variation through relentless focus on defect resolution in products and processes?Drive process and documentation simplificationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less