Job Search Results for analyst

The Service Desk Analyst, Reporting & Analytics (R&A), provides front-line operational support for reporting, data, and analytics platforms. This role is responsible for accurate ticket intake,... More triage, resolution, and escalation of R&A support requests while meeting defined SLAs and service quality standards. The analyst executes established processes, contributes to incident resolution and problem identification, and helps ensure a stable, predictable support experience for internal and client-facing users.This role operates within the Service Desk model defined by the Service Desk Lead and focuses on reliable execution, documentation, and continuous service improvement.Key Responsibilities1) Ticket Intake, Triage & Resolution? Serve as a primary responder for R&A Service Desk tickets, including reporting incidents, data discrepancies, access requests, job failures, and ?how-to? questions.? Apply documented triage standards to assess severity, prioritize work, and route issues appropriately.? Resolve straightforward and known issues independently using runbooks, knowledge articles, and standard operating procedures.? Escalate complex, high-severity, or out-of-scope issues to the appropriate development, data, or product teams following defined escalation paths.? Ensure tickets are complete, accurately categorized, and updated with clear status, actions taken, and next steps.2) SLA Execution & Service Quality? Consistently meet SLA targets for response, resolution, and escalation based on defined severity tiers.? Actively manage assigned ticket queues to prevent backlog aging and SLA breaches.? Participate in daily or weekly service management routines (queue reviews, prioritization checks, and backlog cleanup).? Provide timely, professional, and user-friendly communication to stakeholders throughout the ticket lifecycle.3) Monitoring, Incident Support & Stability? Respond to alerts related to data freshness, job failures, pipeline/ETL issues, and report availability.? Perform initial investigation and remediation steps using documented procedures before escalating when needed.? Support major incidents by assisting with triage, user communications, validation of fixes, and post-incident cleanup.? Identify and flag recurring issues or patterns for problem management and root-cause analysis led by the Service Desk Lead.4) Knowledge, Documentation & Process Adherence? Create, update, and maintain knowledge base articles, runbooks, troubleshooting guides, and FAQs based on real support cases.? Document fixes, workarounds, and lessons learned directly in tickets and shared documentation repositories.? Follow established intake criteria, escalation rules, access controls, and change/release support procedures.? Contribute feedback on gaps in documentation, tooling, monitoring, or processes.5) Collaboration & Continuous Improvement? Work closely with the Service Desk Lead to identify opportunities to reduce repeat incidents and improve first-contact resolution.? Partner with engineering and data teams by providing clear reproduction steps, logs, and impact analysis during escalations.? Support transitions, migrations, and releases by following readiness plans, performing validation tasks, and assisting during surge periods.? Participate in cross-training to expand coverage and reduce key-person dependency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the Vancouver, WA area is looking for a Project Manager to join their team! This Project Manager will be responsible for supporting the operations side of the business which includes but... More is not limited to stakeholders in the: retirement, insurance, benefits, contracts, and workers compensation space. In this role we are looking for someone who has a technology background as this position will help with projects bringing in technology to these areas of the business, therefore we are looking for someone who has a strong understanding of Application Development, EDI, and Integration experience. This organization is continuing to improve their processes, and we are looking for a Project Manager who can come in and help this organization focus on business improvement and use technology to automate processes. We?re looking for a partner, not a process enforcer. This role requires flexibility, sound judgment, and the ability to adjust plans in real time rather than strict adherence to formal project management frameworks. If you are looking to join a great organization with a great team, please apply today!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An insurance company is looking for a Jr. Data Engineer to join the Modeling Optimization team within the Actuarial Transformation team. This person needs to be eager to learn and grow within this... More role. This position requires investigating, researching, and reporting findings to the lead analyst on the team. There will be hands on development within Python and interfacing with technical and business team members. This position will provide opportunities to explore different technologies and learn different parts of the business, asking questions and leaning into the mentor's knowledge is encouraged!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A healthcare client in Philadelphia is seeking a Desktop Support Analyst. They will be providing primarily L2 deskside support to internal employees. They will be working on hardware and software... More issues, break/fix, imaging PCs and software deployments. They will also be responsible for repairing HP printers (Tear downs, replace fusers, maintenance kits).There will be a second shift rotation every 6 months for 1 month (1:30-9:00PM from M-F)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Supply Chain Planner / Business Analyst is responsible for forecasting, inventory planning, data analysis, and cross-functional supply chain support. This role helps maintain optimal inventory... More levels, improve forecast accuracy, and provide reporting and insights that drive business decisions. The ideal candidate has 3?5 years of forecasting or planning experience, strong analytical skills, advanced Excel capabilities, and experience working with large data sets and planning systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Project Analyst, in the Lutz,Florida area. They will be responsible for helping delegating permits out to the team. They will make sure that all permitting packages... More are getting completed by the deadlines. They will also tracking the packages in excel and created the billing codes associated with the invoices to send to the clients.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a Configuration Data Manager to support a large program for one of our top federal clients. This resource will be responsible for:Analyzing and recommending data requirements... More and specifications.Designing, normalizing, developing, installing, and implementing databases.Maintaining, monitoring, performance tuning, backup, and recovery of databases.Installing, configuring, and maintaining database management systems software.Analyzing and planning for anticipated changes in data capacity requirements.Developing and administering data standards, policies, and procedures.Developing and implementing data mining and data warehousing programs.Evaluating and providing recommendations on new database technologies and architectures.Ensuring the rigorous application of information security/cybersecurity policies, principles, and practices in the delivery of data management services.Performing Microsoft SharePoint administration duties. Responsible for providing technical support for the SharePoint environment including assessment and implementation of new capabilities. Duties may include:Configuring SharePoint services and settings.Documenting SharePoint configuration and architecture.Managing content databases and creating new ones as required.Administering and maintaining sites.Managing site layout structure and content.Providing SharePoint support to end users.Other duties as assigned.Ideal hourly range $50-60/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Supply Chain Analyst 1 at Safran Test Cells plays a critical role in driving operational efficiency, cost control, and process optimization across the supply chain. This position is responsible... More for analyzing data, implementing best practices, and ensuring accurate inventory management to support production and customer delivery timelines. The role collaborates closely with engineering, procurement, and operations teams to standardize parts, improve forecasting, and enhance supplier performance, contributing to Safran's global supply chain excellence.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Technical Business Analyst to support the S/4HANA migration initiatives within the Data & Analytics organization. This role will focus on assessing, defining, and enabling... More the future state of reporting and data integration across our analytics ecosystem as we transition from ECC to S/4HANA.Key Responsibilities?Lead the assessment of existing ECC reporting and determine requirements for migration to S/4HANA within the Databricks environment.?Develop a comprehensive migration roadmap, outlining effort, dependencies, and technical considerations for D&A reporting.?Gather and document detailed business and technical requirements by partnering with both functional business leaders and technology teams.?Create and maintain a report catalog, including categorization of current reports and mapping to future-state S/4HANA structures.?Document reporting assets across multiple platforms, including: oPower BIoDatabricksoQlikoSAP reporting tools?Translate SAP transactional workflows and data structures into reporting and analytics requirements.?Serve as a liaison between business stakeholders and technical teams to ensure solution alignment and clarity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior SAP Accounts Payable Business Systems Analyst to support a large, complex enterprise SAP environment. This individual will play a key role in supporting high-volume... More AP operations, troubleshooting production issues, and partnering closely with business stakeholders and technical teams. The ideal candidate is technically strong in SAP configuration, comfortable navigating ambiguity, and eager to dig into complex problems without heavy hand-holding. This role offers significant exposure to system upgrades, modernization initiatives, and process optimization efforts within a mission-critical finance organization.Day-to-Day Provide day-to-day SAP AP production support (invoices, vendors, payments)Troubleshoot AP issues and resolve ticketsPartner with AP, Finance, Treasury, and Audit teamsGather requirements and support SAP enhancements/projectsPerform SAP configuration changes related to APSupport modernization efforts (e.g., moving AP work off the mainframe)Identify process improvements and optimization opportunitiesPay Range $45-$60/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less