Job Search Results for process engineer

Job Summary: The VoIP Support Engineer will serve as a key member of the Infrastructure Services Engineering & Support group, responsible for maintaining and supporting the organization?s large-scale... More enterprise voice infrastructure. This individual will provide advanced support for Cisco VoIP and Unified Communications technologies, with a strong emphasis on CUCM and voice-specific troubleshooting.The engineer will leverage deep knowledge of voice network hardware, software, topologies, and protocols to diagnose and resolve issues reported by end users across retail locations. The role is highly communication-focused, requiring clear interaction with non-technical store associates while also collaborating with technical peers across the global network organization.This is a support-focused position, requiring strong problem analysis skills, technical judgment, and the ability to work independently in a fast-moving environment. The engineer will contribute to the stability, standardization, and reliability of all corporate voice services.Day-to-day Responsibilities: ? Provide enterprise-level voice support focused heavily on Cisco VoIP and CUCM? Work tickets from the ServiceNow queue ? primarily from retail store users? Troubleshoot issues such as: ? Voice quality degradation? Inability to place or receive calls? Dial-plan or routing problems? Support (not implementation): other team members handle deployments and builds? Use diagnostic tools and standard troubleshooting methodologies to resolve issues? Communicate with users over Teams and phone calls to gather issue details and walk them through solutions? Ensure reliability and consistency of enterprise voice services across the organization? Collaborate with global network and infrastructure engineering teams? Participate in on-call/rotational weekend support as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The NOC Network Engineer is a, hands-on operations role responsible for 24?7 monitoring, incident response, and operational stability of enterprise and cloud networking platforms. This role acts as a... More network escalation authority within the NOC, ensuring rapid detection, diagnosis, and resolution of network and connectivity-related incidents across AWS, Azure, hybrid, and on-prem environments. The engineer works within a disciplined ITIL-based NOC to meet SLAs and reduce MTTR. This role requires experience working within a global enterprise environment, supporting business-critical platforms across multiple regions and time zones. The engineer must collaborate effectively with geographically distributed teams and vendors, ensuring consistent service delivery and clear communication during incidentKey Responsibilities? Proactively monitor enterprise and cloud networks using tools such as CloudWatch, Azure Monitor, Splunk, Grafana, SolarWinds. ? Perform deep troubleshooting and root cause analysis for network incidents, including routing anomalies, intermittent connectivity, packet loss, DNS failures, VPN tunnel instability, firewall and load balancer misconfigurations ? not limited to monitoring-only activities. ? Own end-to-end incident resolution within the NOC, driving investigation, remediation, and validation until full service restoration. ? Act as L2/L3 escalation point for complex network issues within the NOC. ? Participate in Major Incident Management (MIM) bridges and support recovery actions. ? Operate AWS and Azure networking including VPC/VNet, subnets, routing tables, Transit Gateway/VWAN, load balancers, VPNs, ExpressRoute/Direct Connect. ? Troubleshoot hybrid connectivity between cloud, on-prem, and third-party providers. ? Operate and troubleshoot firewalls, WAF, NSGs/Security Groups, and VPNs. ? Execute pre-approved network changes following SOPs and change management processes. ? Maintain accurate incident records and documentation in ServiceNow. ? Improve runbooks, alert hygiene, dashboards, and automation. ? Provide clear shift handovers for follow-the-sun operations.Pay rate ranges from $8-$10/hr based on years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced Pre-Sales Engineer to join the team of one of our value-added reseller clients. In this role, you will act as a strategic technical advisor throughout the full sales... More lifecycle, partnering closely with account executives and customers to understand business objectives and architect high-performing network solutions.Leveraging deep hands-on expertise with Juniper, Xtreme, and HP Aruba technologies, you will design and present wired and wireless architectures that meet customer requirements for performance, scalability, security, and resiliency. You will lead technical discovery sessions, deliver compelling product demonstrations, and guide clients through solution design, best practices, and implementation approaches.Responsibilities include developing proposals, bills of materials (BOMs), and network diagrams, as well as responding to RFPs/RFIs and advising on network security, routing, switching, and overall infrastructure optimization. You will also support troubleshooting and performance analysis as needed to validate solution feasibility and ensure customer satisfaction.This role requires exceptional communication skills, strong business acumen, and a consultative approach to fostering long-term customer relationships. The ideal candidate comes from a senior network engineering background and is comfortable serving as both a technical expert and trusted advisor. This position includes 50?60% travel across Central Texas alongside the assigned account executive.Candidates MUST be local to San Antonio or surrounding city.Salary range: $120,000-$150,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A mid size healthcare provider is seeking a Principal Cloud Platform Engineer to lead the next phase of its Azure transformation. This role will serve as a hands-on technical leader responsible for... More stabilizing, standardizing, and scaling a rapidly evolving cloud environment.The cloud environment is mid-transformation?core processes, workflows, and governance are ~90% built but still evolving. This role will focus on bringing structure, enforcing best practices, and driving execution across Azure, while partnering closely with architecture to translate strategy into scalable, well-engineered cloud solutions.Key Responsibilities-Cloud Execution & Engineering (Hands-On) -Design and build Azure solutions across infrastructure, networking, and application layers-Develop infrastructure as code using Terraform/TerragruntBuild and optimize CI/CD pipelines and automation frameworks-Support both new builds and on-prem to cloud migrationsPlatform Stabilization & Improvement-Help implement a defined roadmap of Azure improvements (including a large set of identified platform fixes)- Ensure consistency in workflows, deployments, and documentation- Bring structure to a fast-moving environment (?building while operating?)Architecture Collaboration-Partner closely with enterprise architects and translate design decisions into execution-Lead and participate in cross-functional architecture sessions (3x/week)-Engage directly with business and technical teams to gather requirements and understand full workflowsGovernance & Process Enablement- Support development and enforcement of cloud governance (RBAC, RACI, workflows, ARB alignment)- Guide teams on proper process adherence and correct course when standards aren?t followed- Help refine intake, build, and handoff processes (ServiceNow-based workflows)Azure Platform Expansion-Support adoption of Azure Fabric, Azure Foundry, and internal application development initiatives- Work across teams on identity vs. access design, integrations, and platform ownership boundariesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Load Balancing Engineer, you will design, implement, and maintain scalable and redundant load balancing solutions for applications, websites, and services. You?ll manage and troubleshoot load... More balancers (including F5 BIG-IP and Citrix NetScaler), optimize traffic flow, and collaborate with network security teams to ensure compliance and best practices. You?ll also handle migrations between load balancing platforms, resolve performance issues, and support network hardware and protocols. This position will begin with 3-4 days onsite per week in Philadelphia (19104) and then become hybrid/remote once you've completed orientation, learned the system, and met stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for an Implementation Network Engineer to sit fully onsite an Scott Air Force Base. They will be responsible for configuring and troubleshooting Cisco and... More Juniper routers and switches. They will be responsible for managing firewalls.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IP Network Engineer is responsible for designing, implementing, supporting, and optimizing IP network infrastructure used to deliver cellular services in maritime environments. This role supports... More wireless infrastructure onboard cruise ships and associated terrestrial core network environments, including satellite backhaul, IP routing, switching, firewalls, SD-WAN, monitoring, capacity planning, and disaster recovery designs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position is for a Platform Network Engineer supporting the a customer of Insight Global. The solution is a containerized, Kubernetes-based, multitenant hosting environment for hosting Army... More enterprise and tactical applications. The client is utilizing Kubernetes and potentially Red Hat OpenShift to implement a cloud-native, software-defined infrastructure across multiple global sites. The client provides value-added common and managed services built on top of the Kubernetes foundation, which hosted applications will require. Position Duties:? Work with Government engineers to develop and maintain the Kubernetes-based architecture.? Develop, deploy, and maintain Infrastructure as Code (IaC) for the deployment and sustainment of the Kubernetes networking architecture.? As applications are hosted on the solution, utilize IaC for the provisioning of the network foundation for customer namespaces and enclaves.? Provide daily administration of the network, including patching and upgrading of all Kubernetes networking components (e.g., CNI plugins like Calico, Cilium, or OpenShift SDN) in coordination with the full Kubernetes ecosystem.? Monitor the health and utilization of the network resources and notify the Lead when critical issues arise, and additional resources will be required.? Harden the network per cloud-native best practices and the required government cybersecurity controls.? Troubleshoot and perform root cause analysis of any hosting platform network issues, including Kubernetes networking and containerized workloads.? Develop and maintain system, infrastructure, and process documentation (e.g., system diagrams, network topology, Kubernetes configurations, device configurations, standard operating procedures).? Provide on-call support for triage and resolution of after-hours production incidents.? Make recommendations for improvements to security, scalability, manageability, and performance across the Kubernetes network enclaves.The target pay rate for this position is between $60-70/hr and is based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a NOC Engineer III on behalf of a regionally based telecom carrier client to serve as a senior technical leader within the Network Operations Center. This individual will act... More as the primary escalation point, providing 24/7 support for complex network issues across voice, data, and transport environments. The role is highly hands-on, requiring advanced troubleshooting skills and the ability to resolve critical incidents impacting network performance. This engineer will also play a key role in training and mentoring NOC staff, helping elevate overall team capability and response effectiveness.In addition to operational support, the NOC Engineer III will contribute to cross-functional projects, representing the NOC in architectural discussions and network planning initiatives. The position requires strong collaboration with internal teams and third-party vendors to drive issue resolution and maintain service-level expectations. This individual will be responsible for maintaining accurate technical documentation, including network diagrams and knowledge base materials.The ideal candidate brings deep expertise in either data or voice technologies, with the ability to support complex routing, switching, and transport systems. This includes hands-on experience with hardware configuration, upgrades, and validation across a variety of network devices. The role also involves performance monitoring, testing, and continuous improvement to ensure network reliability and scalability. Success in this position requires strong communication skills, the ability to manage competing priorities, and a proactive, ownership-driven mindset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Summary? We are seeking a highly skilled Network Support Engineer to join our Network and Software Deployment team. In this role, you will be the critical link between the design of our digital... More infrastructure and project leads and deployment teams. You will be responsible for supporting the design and initial configuration of the computing systems, servers, and network equipment that drive our industrial control environments. The ideal candidate has a strong foundation on hardware and network administration and a deep understanding of how to safely and securely deploy technology in environments where process uptime and physical safety are the highest priorities.Day to Day Responsibilities? Report into Network Design Manager? Support the project team on design and integration of the project specific requirements with existing functionalities: cybersecurity, network, architecture and associated devices. ? Support the Design stage of a project and develop Network topologies, Internet requirements, IP address list and the Fluence Network cabinet BOM and shop drawings according to project specifications and requirements. ? Support and develop along with the Controls and SCADA Engineer standardized test procedures and execute tests (FAT/SAT) to reduce commissioning time, and perform testing, including involvement in hands-on lab testing during evaluations of prototype systems. ? Install, connect, and configure networking equipment, including but not limited to servers, switches, routers, and firewalls. ? Ensure all network hardware and software are deployed according to technical specifications, project requirements, and security protocols. ? Develop and maintain documentation of system infrastructure including hardware, protocols, communication links and cybersecurity strategies. ? Monitor network performance and availability using appropriate tools and methodologies. ? Diagnose and resolve connectivity issues, hardware failures, and configuration problems in a timely manner to minimize downtime. ? Perform scheduled maintenance, firmware updates, and upgrades to network infrastructure. ? Ensure all updates are tested and documented to maintain operational stability and compliance with standards. ? Work closely with Project Managers, Commissioning Engineers/Technicians, and the Controls, SCADA & Systems Deployment team to support the delivery of project milestones. ? Provide technical support and hands-on training to on-site personnel in the use, operation, and maintenance of networking systems. ? Maintain accurate and detailed records of network configurations, installation procedures, changes, and maintenance activities. ? Ensure documentation is current, accessible, and compliant with company requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less