Job Search Results for analyst
May 14, 2026
Arlington, TX
|
Laboratory Technician
|
Contract-to-perm
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$54 - $68 (hourly estimate)
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Our Clinical Applications team is expanding following the recent implementation of Epic Beaker across the hospital system. With over 300+ active requests currently in the queue, we are actively... seeking a Data Innovations (DI) Analyst to support the laboratory environment and help stabilize and optimize newly deployed workflows.This individual will serve as a subject matter expert (SME) for Data Innovations Instrument Manager, supporting the Epic Beaker lab team with rule configuration, troubleshooting, and ongoing enhancements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 13, 2026
Folsom, CA
|
Business Analyst (BA)
|
Contract
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$38 - $48 (hourly estimate)
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Insight Global is seeking an Oracle Financials Business Analyst / Systems Analyst to support a client in the utility-industry undergoing modernization of long-standing Oracle Financials... implementations. This role will focus on enhancing AP/AR and Treasury processes, reducing manual work through automation, and ensuring Oracle functionality is fully leveraged. The ideal candidate brings a strong blend of finance expertise and technical systems analysis, acts as a trusted technical lead, and plays a key role in requirements documentation, testing, and solution validation.?Document business and system requirements for Oracle Financials enhancements ?Support AP/AR and Treasury process improvements and automation initiatives ?Review and validate Oracle configurations ?Make recommendations to leverage Oracle functionality more effectively ?Execute system and integration testing; prepare detailed test cases ?Analyze Excel DB macros and identify automation opportunities ?Cross-check system functionality post-development pay range: $30-45/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 25, 2025
Reston, VA
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Security Engineering
|
Contract
|
$56 - $70 (hourly estimate)
{"JobID":421667,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.34,"Longitude":38.95,"Distance":null},"State":"Virginia","Zip":"20190","ReferenceID":"BAL-072c0053-029c-46ca-b9bc-69d9fbec520a","PostedDate":"\/Date(1750862210000)\/","Description":"Insight Global is actively hiring multiple Cyber Network Defense and Exploitation Analyst (Blue Team and Red Team) to join our team supporting a large Intelligence Program out of Fort Meade. The selected candidates will work on a team of Senior Analyst providing a wide range of Computer Network Operations (CNO) including Defensive Cyber Operations, Offensive Cyber Operations, and Exploitation Operations. Candidates should have s strong, hands on background in similar type environments, and have hands on experience with multiple intelligence tools, classified and unclassified cyber tools, and experience performing hands on Cyber Operations. An active TS/SCI with CI Polygraph is required for this position. Fullscope Polygraph is highly preferredSalaries offered will be based on candidates level of expertise, education, and clearance level; but likely fall between 150K - 300KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"TS/SCI with Poly Cyber Network Defense and Exploitation Analyst","City":"Reston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Active TS/SCI with Polygraph- Bachelors Degree and 5+ years of hands on experience in Defensive Cyber, Offensive Cyber, or Exploitation Activities. An Associates Degree or JCAC Graduate and 8 years of experience is also acceptable in lieu of Bachelors Degree- Hands on experience with classified and unclassified tools including IDS/IPS Tools, Offensive Cyber or Threat Hunting tools; as well as Agency specific Tools such as DataXplorer and XKeyScore- Experience preforming technical analysis of computer systems including packet capture analysis, identifying and vulnerabilities and indicators of compromise, and performing computer network operations","Skills":"- Active TS/SCI with Fullscope Polygraph- GCIA, GCIH, GPEN, or OSCP Certifications","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":70.0000,"SalaryLow":56.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is actively hiring multiple Cyber Network Defense and Exploitation Analyst (Blue Team and Red Team) to join our team supporting a large Intelligence Program out of Fort Meade. The... selected candidates will work on a team of Senior Analyst providing a wide range of Computer Network Operations (CNO) including Defensive Cyber Operations, Offensive Cyber Operations, and Exploitation Operations. Candidates should have s strong, hands on background in similar type environments, and have hands on experience with multiple intelligence tools, classified and unclassified cyber tools, and experience performing hands on Cyber Operations. An active TS/SCI with CI Polygraph is required for this position. Fullscope Polygraph is highly preferredSalaries offered will be based on candidates level of expertise, education, and clearance level; but likely fall between 150K - 300KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 28, 2026
Chicago, IL
|
Managerial / Professional
|
Contract
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$48 - $60 (hourly estimate)
{"JobID":524281,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-87.68,"Longitude":41.83,"Distance":null},"State":"Illinois","Zip":"60606","ReferenceID":"CHI-f0f50f00-c960-45cc-b160-1219e07e8921","PostedDate":"\/Date(1777412125000)\/","Description":"This is a mid to senior SAP Security specialist. The person will handle user access, permissions, and system security in SAP S4HANA Public Cloud. They will also do some light SAP Basis administration and workflow configuration. Think of this role as the gatekeeper for who can do what inside the SAP system. -Create their SAP access, new access.?Lead SAP Security and Basis administration with working experience in SAP Public cloud.?Manage the complete user lifecycle management.?Manage Role \u0026 Authorization Management enforcing the principle of least privilege?Configure and manage authentication mechanisms like SSO and integration with Identity Authentication Service (IAS)?Manage Transport Management across systems while maintaining configuration consistency.?Ensure role design and access assignments comply with SoD policies and minimize security risks through proper access governance.?Configure, maintain, and troubleshoot SAP S/4HANA Public Cloud flexible workflows (such as purchase order, supplier invoice, and journal entry approvals), including defining workflow steps, approval hierarchies, conditions, and ensuring proper role-based access for approvers.?Monitor user activities, maintain audit logs, generate access reports, and support internal and external security audits along with Access review \u0026 governance.?Maintain secure integration between SAP S/4HANA Cloud, SAP BTP, and 3rd party applications for seamless identity synchronization and access management.?Review and maintenance of application operations, including batch jobs, connections to 3rd-party applications, monitoring and resolution of system errors, and associated tasks?The role is described as an individual contributor role focused on executing tasks related to SAP security basis work, including moving transports.?The role involves managing a large volume of tasks related to project work and daily requests, such as setting up accounts.?The person will be handling user access permissions, system security, and SAP Public Cloud tasks.?The core responsibilities include SAP system administration, SAP security role administration and creation, and SAP basis work.SAP Security Administration?Involves creating SAP IDs for new hires and managing user access.?Also involves removing access for departing employees.?Includes granting new access as needed and creating new roles to support business requirements.?The person in this role would also help test the new roles.System Administration Tasks?Managing patch levels.?Evaluating hotfixes.?Tweaking settings and connecting different servers.?Ensuring all systems are communicating, especially with BTP at the IP level.Basis and Transport Management?Moving code between environments.?Resolving issues when code transports are blocked.?Managing the process of requesting access and approvals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"SAP Security and Administration Sr Analyst","City":"Chicago","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?3?4 years of SAP Security Administration experience ?Experience supporting SAP Public Cloud environments ?Strong system administration skills, including patch management, hot fixes, SAP connectivity, and system configuration changes ?SAP BTP (Business Technology Platform) experience, including Basis transports, code changes, and transport management","Skills":"-Travel capability to Canada - supporting go live in August/September","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60.0000,"SalaryLow":48.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
This is a mid to senior SAP Security specialist. The person will handle user access, permissions, and system security in SAP S4HANA Public Cloud. They will also do some light SAP Basis administration... and workflow configuration. Think of this role as the gatekeeper for who can do what inside the SAP system. -Create their SAP access, new access.?Lead SAP Security and Basis administration with working experience in SAP Public cloud.?Manage the complete user lifecycle management.?Manage Role & Authorization Management enforcing the principle of least privilege?Configure and manage authentication mechanisms like SSO and integration with Identity Authentication Service (IAS)?Manage Transport Management across systems while maintaining configuration consistency.?Ensure role design and access assignments comply with SoD policies and minimize security risks through proper access governance.?Configure, maintain, and troubleshoot SAP S/4HANA Public Cloud flexible workflows (such as purchase order, supplier invoice, and journal entry approvals), including defining workflow steps, approval hierarchies, conditions, and ensuring proper role-based access for approvers.?Monitor user activities, maintain audit logs, generate access reports, and support internal and external security audits along with Access review & governance.?Maintain secure integration between SAP S/4HANA Cloud, SAP BTP, and 3rd party applications for seamless identity synchronization and access management.?Review and maintenance of application operations, including batch jobs, connections to 3rd-party applications, monitoring and resolution of system errors, and associated tasks?The role is described as an individual contributor role focused on executing tasks related to SAP security basis work, including moving transports.?The role involves managing a large volume of tasks related to project work and daily requests, such as setting up accounts.?The person will be handling user access permissions, system security, and SAP Public Cloud tasks.?The core responsibilities include SAP system administration, SAP security role administration and creation, and SAP basis work.SAP Security Administration?Involves creating SAP IDs for new hires and managing user access.?Also involves removing access for departing employees.?Includes granting new access as needed and creating new roles to support business requirements.?The person in this role would also help test the new roles.System Administration Tasks?Managing patch levels.?Evaluating hotfixes.?Tweaking settings and connecting different servers.?Ensuring all systems are communicating, especially with BTP at the IP level.Basis and Transport Management?Moving code between environments.?Resolving issues when code transports are blocked.?Managing the process of requesting access and approvals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Nov 11, 2025
San Ramon, CA
|
Project Manager
|
Contract
|
$56 - $70 (hourly estimate)
{"JobID":465824,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.99,"Longitude":37.78,"Distance":null},"State":"California","Zip":"94583","ReferenceID":"SFR-bfce3c0e-90c3-45e5-92b2-99a5b0673068","PostedDate":"\/Date(1762821931000)\/","Description":"Evergreen, Insight Global\u0027s Manage Service Division is partnering with a local utility company and is looking for a Strong Scheduler to support the Major Projects team. The Scheduler, in coordination with Project Manager develop project schedule and cash flow/forecast plans with functional department input, attend Project and Job kickoff and walk down meetings, and create, maintain and update schedules. This position requires a minimum of 5 years of functional experience. They will also be able to develop, maintain and control project schedule plans using appropriate software (for ex: SAP Project System, SAP Work Management System, Primavera P6, and MS Project). You?ll be responsible for supporting operations and leadership in schedule development using Primavera P6 and will also be responsible for cost plan development and analysis. The successful candidate should be comfortable working on multiple projects at once and have a successful background supporting project management teams. Schedule Development and Analysis: ?In coordination with Project manager, and project team, develop resource and cost loaded project baseline schedule and forecast ?Create, maintain, and update construction schedules in Primavera P6?Document, monitor, and communicate project milestone, and risks with appropriate stakeholders?Prepare and maintain companywide labor resource schedule and provide insights into capacity and demand forecastWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Project Controls Analyst II - Major Projects","City":"San Ramon","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Bachelor?s Degree -6+ years of Scheduling experience-Extensive experience with Primavera (P6) -Cost analysis and financials experience -Excellent oral and written communication","Skills":"-Utility experience -SAP experience","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":70.0000,"SalaryLow":56.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Evergreen, Insight Global's Manage Service Division is partnering with a local utility company and is looking for a Strong Scheduler to support the Major Projects team. The Scheduler, in coordination... with Project Manager develop project schedule and cash flow/forecast plans with functional department input, attend Project and Job kickoff and walk down meetings, and create, maintain and update schedules. This position requires a minimum of 5 years of functional experience. They will also be able to develop, maintain and control project schedule plans using appropriate software (for ex: SAP Project System, SAP Work Management System, Primavera P6, and MS Project). You?ll be responsible for supporting operations and leadership in schedule development using Primavera P6 and will also be responsible for cost plan development and analysis. The successful candidate should be comfortable working on multiple projects at once and have a successful background supporting project management teams. Schedule Development and Analysis: ?In coordination with Project manager, and project team, develop resource and cost loaded project baseline schedule and forecast ?Create, maintain, and update construction schedules in Primavera P6?Document, monitor, and communicate project milestone, and risks with appropriate stakeholders?Prepare and maintain companywide labor resource schedule and provide insights into capacity and demand forecastWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 18, 2026
New York, NY
|
Computer Engineering
|
Contract
|
$22 - $28 (hourly estimate)
{"JobID":496672,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10154","ReferenceID":"TPA-0a3191d8-d3ff-43cb-bdb1-68c7de5898a4","PostedDate":"\/Date(1771455636000)\/","Description":"Support service level and operating level commitments as an integrated component of ITSM processes such as incident, request, and change within the ServiceNow platform.Ensure availability commitments are active for high priority applications and services.Monitor, negotiate, enable, and report on service levels, operating levels, and application availability commitments.Proactively identify service level and availability challenges and opportunities Prepare service level and availability reviews to drive benefits and improvements.Engage, inform, and empower support teams and management to ensure service levels are healthy, feasible and meet the needs of both our business and customers.Educate, communicate, and share knowledge on service level/availability topics to increase organizational awareness; drive sustainable adoption and behavior; and contribute to a high performing culture.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Service Level \u0026 Availability Management Analyst","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3-8 years of experience using / supporting core ITSM processes within ServiceNow including Incident, Request, Change, Service Level, and Availability Management with emphasis in Availability Management. Minimum: ITIL Foundations Certified - Knowledge of Incident Management processes, Business Continuity, and Data Breach Management.Excellent communication, stakeholder management, data analysis, meeting facilitation, and presentation skills.Practical knowledge of tools such as Excel, Power BI and ServiceNow Reporting to support availability monitoring and service level review preparation.Bachelor\u0027s degree from an accredited college/university or equivalent work experience.","Skills":"","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.0000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Support service level and operating level commitments as an integrated component of ITSM processes such as incident, request, and change within the ServiceNow platform.Ensure availability commitments... are active for high priority applications and services.Monitor, negotiate, enable, and report on service levels, operating levels, and application availability commitments.Proactively identify service level and availability challenges and opportunities Prepare service level and availability reviews to drive benefits and improvements.Engage, inform, and empower support teams and management to ensure service levels are healthy, feasible and meet the needs of both our business and customers.Educate, communicate, and share knowledge on service level/availability topics to increase organizational awareness; drive sustainable adoption and behavior; and contribute to a high performing culture.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 18, 2026
Windsor Mill, MD
|
Help Desk
|
Contract,Perm Possible
|
$32 - $40 (hourly estimate)
{"JobID":508233,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-76.78,"Longitude":39.33,"Distance":null},"State":"Maryland","Zip":"21244","ReferenceID":"DC0-96aa5d09-3d50-4154-9150-9314abbbd0ea","PostedDate":"\/Date(1773861823000)\/","Description":"*Provide Tier 2 support of the CCaaS (AWS Connect) application escalated by the Tier 1 support team. *Fill in the role as part of the Tier 1 support to provide CCaaS 800 Number support when needed (high call volumes or absence Tier 1 resources) to log issues and requests in ServiceNow IT Service Manager. *Follow defined CCaaS Standard Operating Procedures (SOPs) for Incident management, ticket documentation, escalation, notification, and resolution. *Triage requests to ensure accurate transfers and escalation of customer requests or issues. *Provide off-hour emergency support as needed.The pay range for this position is $35/hr - $48/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"On-Site Tier 2 Helpdesk Analyst","City":"Windsor Mill","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*Bachelors degree and 3+ years of Help Desk/Desktop support experience or Masters and 1 or 7 years of experience with no degree *3 years of experience working with laptops running Microsoft Windows OS and Office365 suite. *2 years of experience providing Tier 2 IT support services to customers. *2 years of experience using an IT Service Manager application for logging tickets and requests *Excellent communication and interpersonal skills with the ability to collaborate effectively with customers. *Flexible and positive attitude with interest in learning new technical skills. *Strong problem-solving skills and the ability to work in a fast-paced environment. *Strong understanding of IVR terminology and services. *Provide guidance and mentor Tier 1 Support Analysts.","Skills":"*Strong written and verbal communication; ability to engage customers and respond effectively to questions. *Self-starter, highly motivated individual who adapts to a dynamic work environment. *Strong attention to detail with an ability to operate effectively across multiple priorities. *Prior Federal government experience.","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
*Provide Tier 2 support of the CCaaS (AWS Connect) application escalated by the Tier 1 support team. *Fill in the role as part of the Tier 1 support to provide CCaaS 800 Number support when... needed (high call volumes or absence Tier 1 resources) to log issues and requests in ServiceNow IT Service Manager. *Follow defined CCaaS Standard Operating Procedures (SOPs) for Incident management, ticket documentation, escalation, notification, and resolution. *Triage requests to ensure accurate transfers and escalation of customer requests or issues. *Provide off-hour emergency support as needed.The pay range for this position is $35/hr - $48/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 03, 2026
Burbank, CA
|
Project Manager
|
Perm
|
$130k - $150k (estimate)
{"JobID":502135,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-118.34,"Longitude":34.17,"Distance":null},"State":"California","Zip":"91505","ReferenceID":"LAX-12e60611-9aa0-431e-af73-ad27c391c9b8","PostedDate":"\/Date(1772579951000)\/","Description":"We are seeking a senior, multi-disciplinary Systems Analyst who can operate as a Business Systems Analyst, Product Owner/Manager, and Project Lead. This individual will serve as the connective tissue between executive stakeholders, business partners, IT, development/engineering teams, and QA, translating ambiguity into clarity and strategy into executable solutions.This role supports large-scale modernization initiatives across regulated, transactional systems while also handling day-to-day operational enhancements. The ideal candidate is technically savvy, creative, and forward-thinking, with a strong desire to continuously evolve as technology evolves?particularly in the areas of automation, system optimization, and modern delivery practices. Success requires executive presence, technical depth, disciplined documentation, and the ability to lead through influence across cross-functional and offshore teams.Key Responsibilities:- Act as the primary bridge between executive leadership, business partners, IT, engineering, and QA teams, ensuring end-to-end alignment from strategy through delivery- Lead requirements definition for complex, large-scale programs while supporting ongoing operational requests- Translate ambiguous business needs into clear, structured, and testable deliverables, including:~User stories with acceptance criteria (2)~Use cases~Process flows~Traceability matrices~Epics~Technical and functional documentation- Facilitate cross-functional workshops and stakeholder alignment sessions across business and technology teams- Partner closely with development, QA, and offshore delivery teams to drive execution and measurable outcomes- Serve as a thought partner on solution design, trade-offs, and approach justification, ensuring alignment with both business goals and technical realities- Evaluate how systems interact, including APIs, web services, and service-oriented architecture, to inform solutioningIdentify opportunities to leverage automation and emerging technologies to improve processes, efficiency, quality, and scalability- Establish and enforce documentation standards, traceability, and governance throughout the delivery lifecycleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Principal Systems Analyst/Solutions Lead (BSA?Product?PM Hybrid)","City":"Burbank","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 8-12+ years of total experience as a BSA, Product Owner/Manager, or PM - Senior or lead level experience with executive-facing responsibilities and leading projects end to end, creating project plans- Experience supporting transactional systems - Proven ability to lead large, complex initiatives while managing day-to-day operational requests- Deep experience converting business and functional requirements into actionable, traceable artifacts- Experience supporting backend Agile Engineering teams- Ability to engage and influence executives, business users, IT leadership, engineers, and QA teams \u0026 translate both functional/technical requirements- Knowledge of APIs, web services, service-oriented architecture- Process improvement \u0026 solutioning experience- Experience creating user stories, epics, traceability matrices- Exposure to automation frameworks, workflow optimization, or emerging delivery technologies- Strong documentation discipline and traceability mindset- Bachelor?s degree","Skills":"- Master?s degree- Startup or high-growth environment experience- Consulting/Big Four experience","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a senior, multi-disciplinary Systems Analyst who can operate as a Business Systems Analyst, Product Owner/Manager, and Project Lead. This individual will serve as the connective tissue... between executive stakeholders, business partners, IT, development/engineering teams, and QA, translating ambiguity into clarity and strategy into executable solutions.This role supports large-scale modernization initiatives across regulated, transactional systems while also handling day-to-day operational enhancements. The ideal candidate is technically savvy, creative, and forward-thinking, with a strong desire to continuously evolve as technology evolves?particularly in the areas of automation, system optimization, and modern delivery practices. Success requires executive presence, technical depth, disciplined documentation, and the ability to lead through influence across cross-functional and offshore teams.Key Responsibilities:- Act as the primary bridge between executive leadership, business partners, IT, engineering, and QA teams, ensuring end-to-end alignment from strategy through delivery- Lead requirements definition for complex, large-scale programs while supporting ongoing operational requests- Translate ambiguous business needs into clear, structured, and testable deliverables, including:~User stories with acceptance criteria (2)~Use cases~Process flows~Traceability matrices~Epics~Technical and functional documentation- Facilitate cross-functional workshops and stakeholder alignment sessions across business and technology teams- Partner closely with development, QA, and offshore delivery teams to drive execution and measurable outcomes- Serve as a thought partner on solution design, trade-offs, and approach justification, ensuring alignment with both business goals and technical realities- Evaluate how systems interact, including APIs, web services, and service-oriented architecture, to inform solutioningIdentify opportunities to leverage automation and emerging technologies to improve processes, efficiency, quality, and scalability- Establish and enforce documentation standards, traceability, and governance throughout the delivery lifecycleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 08, 2026
Irvine, CA
|
Business Analysis
|
Contract
|
$10 - $12 (hourly estimate)
{"JobID":539082,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-117.81,"Longitude":33.63,"Distance":null},"State":"California","Zip":"92612","ReferenceID":"OCC-1c9d908f-ce0e-4a23-be63-a95bbcd7a58d","PostedDate":"\/Date(1780950818000)\/","Description":"We are seeking a highly motivated and analytical Customer Experience Analytics \u0026 Research Consultant to support strategic customer experience initiatives. This role requires a unique blend of Customer Experience (CX), Market Research, Survey Programming, Advanced Analytics, and AI/ML expertise.The ideal candidate will have hands-on experience managing Voice of Customer (VoC) programs, designing and programming surveys, analyzing customer feedback and behavioral data, and leveraging advanced analytics and AI/ML techniques to generate actionable insights that improve customer satisfaction, engagement, and business outcomes. This is a hybrid role reporting into the Chennai, India location 3 days per week. Key Responsibilities below but not limited to:Customer Experience \u0026 Voice of Customer (VoC)Analyze customer feedback across surveys, support interactions, digital channels, and other customer touchpoints.Identify key drivers of customer satisfaction, loyalty, engagement, adoption, and retention.Support customer journey analysis and recommend experience improvements based on data-driven insights.Design and maintain CX dashboards, scorecards, and reporting frameworks.Drive closed-loop feedback initiatives and help measure the impact of CX improvement programs.Market Research \u0026 Customer InsightsDesign and execute quantitative and qualitative research studies.Conduct customer segmentation, persona development, and journey analysis.Analyze market trends, customer needs, and competitive benchmarks.Synthesize research findings into clear recommendations for business stakeholders.Survey Design \u0026 ProgrammingDesign, program, test, and deploy customer surveys using platforms such as Qualtrics, Forsta, Medallia, or similar tools.Develop advanced survey logic including branching, display logic, quotas, randomization, and multilingual surveys.Ensure survey quality through testing, validation, and response quality checks.Manage end-to-end survey deployment and reporting processes.Customize surveys using JavaScript, HTML, and CSS to support advanced functionality and user experience requirements.Advanced Analytics \u0026 AI/MLAnalyze structured and unstructured customer data to uncover actionable insights.Build predictive models for customer satisfaction, retention, churn, and engagement.Apply machine learning and statistical techniques such as segmentation, regression, driver analysis, and forecasting.Utilize AI and Generative AI capabilities to enhance customer insight generation and reporting.Partner with business teams to identify and prioritize opportunities for customer experience improvement.Data Visualization \u0026 StorytellingDevelop dashboards and reports using Power BI, Tableau, Looker, or similar tools.Present findings and recommendations through compelling data storytelling.Communicate complex analytical insights effectively to technical and non-technical stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Research Analyst - Voice of Customer (VoC) (INTL)","City":"Irvine","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor\u0027s or Master\u0027s degree in Business, Marketing, Statistics, Data Science, Economics, Engineering, or a related field.4?8 years of experience in Customer Experience, Market Research, Customer Insights, Survey Research, Analytics, or related disciplines.Hands-on experience with survey platforms such as Qualtrics, Forsta, Medallia, Alchemer, or QuestionPro.Strong survey programming expertise, including advanced survey logic, quotas, panel management, and deployment.Working knowledge of JavaScript, HTML, and CSS for survey customization and scripting.Strong proficiency in SQL and Python/R for data analysis and modeling.Experience with CX metrics and methodologies including NPS, CSAT, CES, Customer Journey Mapping, and Voice of Customer programs.Strong analytical and problem-solving skills with experience working on large and complex datasets.Excellent communication, presentation, and stakeholder management skills.","Skills":"Experience supporting global customer experience or customer insights programs.Knowledge of text analytics, sentiment analysis, Natural Language Processing (NLP), and AI-driven customer insights.Experience with cloud-based data platforms such as Snowflake, BigQuery, Databricks, AWS, Azure, or GCP.Familiarity with customer health scoring, churn prediction, attribution modeling, or customer lifetime value analysis.Experience building self-service analytics solutions and executive dashboards.Exposure to Generative AI and Large Language Models (LLMs) for insight generation and customer analytics","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":12.0000,"SalaryLow":9.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a highly motivated and analytical Customer Experience Analytics & Research Consultant to support strategic customer experience initiatives. This role requires a unique blend of... Customer Experience (CX), Market Research, Survey Programming, Advanced Analytics, and AI/ML expertise.The ideal candidate will have hands-on experience managing Voice of Customer (VoC) programs, designing and programming surveys, analyzing customer feedback and behavioral data, and leveraging advanced analytics and AI/ML techniques to generate actionable insights that improve customer satisfaction, engagement, and business outcomes. This is a hybrid role reporting into the Chennai, India location 3 days per week. Key Responsibilities below but not limited to:Customer Experience & Voice of Customer (VoC)Analyze customer feedback across surveys, support interactions, digital channels, and other customer touchpoints.Identify key drivers of customer satisfaction, loyalty, engagement, adoption, and retention.Support customer journey analysis and recommend experience improvements based on data-driven insights.Design and maintain CX dashboards, scorecards, and reporting frameworks.Drive closed-loop feedback initiatives and help measure the impact of CX improvement programs.Market Research & Customer InsightsDesign and execute quantitative and qualitative research studies.Conduct customer segmentation, persona development, and journey analysis.Analyze market trends, customer needs, and competitive benchmarks.Synthesize research findings into clear recommendations for business stakeholders.Survey Design & ProgrammingDesign, program, test, and deploy customer surveys using platforms such as Qualtrics, Forsta, Medallia, or similar tools.Develop advanced survey logic including branching, display logic, quotas, randomization, and multilingual surveys.Ensure survey quality through testing, validation, and response quality checks.Manage end-to-end survey deployment and reporting processes.Customize surveys using JavaScript, HTML, and CSS to support advanced functionality and user experience requirements.Advanced Analytics & AI/MLAnalyze structured and unstructured customer data to uncover actionable insights.Build predictive models for customer satisfaction, retention, churn, and engagement.Apply machine learning and statistical techniques such as segmentation, regression, driver analysis, and forecasting.Utilize AI and Generative AI capabilities to enhance customer insight generation and reporting.Partner with business teams to identify and prioritize opportunities for customer experience improvement.Data Visualization & StorytellingDevelop dashboards and reports using Power BI, Tableau, Looker, or similar tools.Present findings and recommendations through compelling data storytelling.Communicate complex analytical insights effectively to technical and non-technical stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 01, 2026
Irvine, CA
|
Database Administrator (DBA)
|
Contract
|
$16 - $20 (hourly estimate)
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The Marketing Data Analytics professional will support the development and delivery of advanced analytics and data-driven insights to inform marketing strategy, customer engagement, and revenue... growth. This role is hands-on and execution-focused, combining analytical problem solving, modeling, and close partnership with marketing and business stakeholders. The ideal candidate is comfortable working with complex data, translating insights into action, and contributing to high-impact marketing initiatives.Key ResponsibilitiesPartner with Marketing and related business teams to define analytical requirements, evaluate feasibility, and support data-driven decision makingAnalyze large, complex datasets to uncover insights related to customer behavior, campaign performance, acquisition, retention, and revenue growthBuild, test, and refine predictive and statistical models to support marketing use cases such as segmentation, forecasting, attribution, and personalizationDevelop dashboards, visualizations, and reporting to communicate insights clearly to both technical and non-technical stakeholdersTranslate analytical findings into actionable recommendations that inform marketing strategy and executionSupport ongoing analytics initiatives by contributing to solution design, documentation, and continuous improvement effortsCollaborate with cross-functional teams including Data, Marketing, Sales, and Technology to ensure alignment and data accuracyApply sound analytical judgment when working with incomplete or evolving information in a fast-paced environmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.