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Jan 21, 2026

Seattle, WA

|

Help Desk

|

Contract

|

$30 - $37 (hourly estimate)

{"JobID":485171,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.33,"Longitude":47.61,"Distance":null},"State":"Washington","Zip":"98101","ReferenceID":"BOS-8d8809e1-698e-4629-90f4-8d58776aefca","PostedDate":"\/Date(1769028933000)\/","Description":"An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the \"faces\" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won\u0027t be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Service Desk Analyst (onsite Seattle)","City":"Seattle","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3+ years experience as a Service Desk Analyst or Technical Support - experience with white glove support c-level/executives- previous technical research experience for complex tickets- hands-on documentation experience writing KBs, etc- Proven expertise with positive customer service skills and communication skills- onsite technical support experience as well as remote support- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk- Demonstrated support of enterprise environments, including: (preferred to have experience, but if not we can teach!)Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsSupport of Microsoft Windows 10 Operating SystemSupport of MS O365 provisioned accountsSupport of mobile devices such as iphone, android, iPads, Surface Devices, etc.Password Reset, Account Unlock, etc.Support of MacBook devices and MacOSSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc.","Skills":"- Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 (preferred)- ServiceNow experience- Legal applications (iManage, InTapp, Box, etc)- Experience supporting MacOS 10-11; MacBook Air and MacBook Pro- Technical certifications","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":37.0000,"SalaryLow":29.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 05, 2026

Goleta, CA

|

Civil Engineering

|

Contract

|

$31 - $38 (hourly estimate)

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Review Construction Schedules: Request revisions and updates to construction schedules as needed to accurately reflect project progress. Lead Construction Meetings: Chair portions of weekly construction meetings related to RFIs, Field Orders, Change Orders, and Application for Payment status and updates. Coordinate In-House Work: Work closely with Facilities Management\u0027s Lock Shop, Maintenance, Custodial, and Grounds departments to schedule and coordinate in-house work efforts related to Major Capital Projects. Verify Contractor Requests: Review and verify amounts requested by Contractors based on the percentage of work completed during site visits, in collaboration with Project Managers and Inspectors of Record. Prepare and Approve Applications: Prepare and approve the routing of Applications for Payment. Under the Guidance of the Director of Design \u0026 Construction Services: Administer Capital Improvement Projects: Manage projects of various sizes and complexity up to $35,000, including developing scope of work narratives, conducting site visits, initiating contracts, and monitoring work. Review and Direct Construction Schedules: Ensure construction schedules are accurate and updated, directing contractors to make necessary revisions. Lead Weekly Construction Meetings: Chair portions of meetings related to RFIs, Field Orders, Change Orders, and Application for Payment status and updates. Coordinate with Facilities Management: Schedule and coordinate in-house work efforts with Facilities Management departments. Certify Contractor Requests: Review and certify amounts requested by Contractors based on work completed, then prepare and approve Applications for Payment. Construction Document Audit Process: Develop and Manage Audits: Implement and manage the construction document audit process throughout each project phase. Review Documentation: Ensure all RFIs, Field Orders, Cost Proposals, Change Orders, and Applications for Payment conform to regulatory requirements and departmental procedures. Labor Compliance: Ensure all Labor Compliance documentation is submitted and monitoring software is initiated at the start of construction. Provide technical backup and resource information in collaboration with the Labor Compliance Officer. Observe Construction Activities: Inform Project Managers of any discrepancies with contract documents to ensure compliance. Oversee Project Closeout: Implement and direct closeout procedures and training, ensuring all warranty information, operations \u0026 maintenance manuals, and record drawings are in accordance with contract documents. Manage all record retention requirements. Provide Technical Expertise: Offer technical expertise related to project documentation for General Counsel and Internal Auditors in the event of a claim. Review Contractor Cost Proposals: Ensure labor rates, material quantities, costs, tax rates, and overhead and profit align with contract requirements and accurately reflect approved work. Review Applications for Payment: Confirm accuracy of all Applications for Payment, ensuring releases, waivers, and stop notices conform to policies and procedures. Resolve Budget and Work Order Issues: Work with Business \u0026 Financial Planning to resolve and interpret project budgets and work orders. Generate financial reports identifying discrepancies with project budgets and schedules. This position pays $60,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Facilities Project Analyst - East Campus","City":"Goleta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"HS Diploma or equivalent3+ years experience within Sales","Skills":"","Industry":"Civil Engineering","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":38.4300,"SalaryLow":30.7440,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Day-to-Day Responsibilities: Support Major Capital Improvement Projects: Assist Project Managers with projects exceeding $750,000, including document development for project planning, design,... contract bidding, contractor awards, and construction phases. Contract Compliance: Interpret contracts and agreements, recommending changes to ensure compliance with UC Policies and departmental procedures. Monitor Construction Activities: Keep Design Professionals, Contractors, and Project Managers informed of any discrepancies between contract documents, submittals, and physical work to ensure compliance. Review Construction Schedules: Request revisions and updates to construction schedules as needed to accurately reflect project progress. Lead Construction Meetings: Chair portions of weekly construction meetings related to RFIs, Field Orders, Change Orders, and Application for Payment status and updates. Coordinate In-House Work: Work closely with Facilities Management's Lock Shop, Maintenance, Custodial, and Grounds departments to schedule and coordinate in-house work efforts related to Major Capital Projects. Verify Contractor Requests: Review and verify amounts requested by Contractors based on the percentage of work completed during site visits, in collaboration with Project Managers and Inspectors of Record. Prepare and Approve Applications: Prepare and approve the routing of Applications for Payment. Under the Guidance of the Director of Design & Construction Services: Administer Capital Improvement Projects: Manage projects of various sizes and complexity up to $35,000, including developing scope of work narratives, conducting site visits, initiating contracts, and monitoring work. Review and Direct Construction Schedules: Ensure construction schedules are accurate and updated, directing contractors to make necessary revisions. Lead Weekly Construction Meetings: Chair portions of meetings related to RFIs, Field Orders, Change Orders, and Application for Payment status and updates. Coordinate with Facilities Management: Schedule and coordinate in-house work efforts with Facilities Management departments. Certify Contractor Requests: Review and certify amounts requested by Contractors based on work completed, then prepare and approve Applications for Payment. Construction Document Audit Process: Develop and Manage Audits: Implement and manage the construction document audit process throughout each project phase. Review Documentation: Ensure all RFIs, Field Orders, Cost Proposals, Change Orders, and Applications for Payment conform to regulatory requirements and departmental procedures. Labor Compliance: Ensure all Labor Compliance documentation is submitted and monitoring software is initiated at the start of construction. Provide technical backup and resource information in collaboration with the Labor Compliance Officer. Observe Construction Activities: Inform Project Managers of any discrepancies with contract documents to ensure compliance. Oversee Project Closeout: Implement and direct closeout procedures and training, ensuring all warranty information, operations & maintenance manuals, and record drawings are in accordance with contract documents. Manage all record retention requirements. Provide Technical Expertise: Offer technical expertise related to project documentation for General Counsel and Internal Auditors in the event of a claim. Review Contractor Cost Proposals: Ensure labor rates, material quantities, costs, tax rates, and overhead and profit align with contract requirements and accurately reflect approved work. Review Applications for Payment: Confirm accuracy of all Applications for Payment, ensuring releases, waivers, and stop notices conform to policies and procedures. Resolve Budget and Work Order Issues: Work with Business & Financial Planning to resolve and interpret project budgets and work orders. Generate financial reports identifying discrepancies with project budgets and schedules. This position pays $60,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 20, 2026

Toronto, ON

|

Security Engineering

|

Contract

|

$36 - $45 (hourly estimate)

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Insight Global is looking for an Application Security Consultant for a large financial services enterprise. The day to day responsibilities will include assessing vulnerability scan tests (SAST,... DAST, SCA) done by developers to highlight findings and remediation plans.They will also be helping onboard security applications to their tool, Sneak.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 20, 2026

Dallas, TX

|

Financial Services

|

Contract

|

$18 - $23 (hourly estimate)

{"JobID":497419,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-96.76,"Longitude":32.79,"Distance":null},"State":"Texas","Zip":"75201","ReferenceID":"NYC-736b8ffb-bedf-4024-93bc-a365008ec522","PostedDate":"\/Date(1771593674000)\/","Description":"Insight Global is seeking Operations Analysts to join a leading global investment bank and financial institution for an on-site contract opportunity in Dallas. This person will join the regulatory uplift team in order to provide risk and legal operational support. This role supports firmwide risk management decision-making by extracting, interpreting, and validating key risk terms from executed legal agreements. The analyst reviews post-execution contracts?including various trade, ISDA and prime brokerage agreements. This person will ensure accurate capture of risk data into internal systems that ultimately feed to various teams internally. The position requires strong attention to detail, comfort working with large datasets, and the ability to interpret complex legal and financial contract terms.Responsibilities Include:Contract Review \u0026 Data Extraction-Review post-execution, negotiated contracts and extract risk-related terms and data points.-Enter extracted data into internal risk systems, ensuring accuracy and consistency.-Extract and manage up to hundreds of data points per document (often 500?800+ fields per contract).-Support pre-execution contract reviews, assisting negotiators in identifying potential errors or risk issues before execution.Quality Control \u0026 Accuracy-Participate in a four-eyes review process, working closely with peers to validate data accuracy.-Identify and flag discrepancies, missing data, or inconsistencies in contract interpretation.-Maintain high data quality standards, as outputs directly support credit and risk decision-making.Daily \u0026 Ongoing Workflow-Review and process a set number of contracts daily, assigned at the start of each workday.-Collaborate with team members to resolve interpretation questions and ensure alignment.-Track work progress and maintain documentation of completed reviews.Reporting \u0026 Continuous Improvement-Produce weekly reporting on productivity and quality metrics, including: Number of agreements reviewed, Errors identified and corrected, Turnaround times-Participate in team discussions focused on process improvements, lessons learned, and best practices.-Contribute feedback on what is working well and where efficiencies can be gained.-Assist with process enhancements related to contract digitization, data extraction, and system integration.-Participate in user testing and validation for new tools and platforms being onboarded.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Operations Analysts","City":"Dallas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-1+ years of work experience in a legal or banking function-Understanding of capital markets and trade flow-Strong reading and interpreting legal or financial contracts, particularly risk-related terms.-Experience in Excel, including managing large datasets -Exceptional attention to detail and accuracy.-Ability to translate complex contractual language into structured data.","Skills":"","Industry":"Financial Services","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.0000,"SalaryLow":18.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking Operations Analysts to join a leading global investment bank and financial institution for an on-site contract opportunity in Dallas. This person will join the regulatory... uplift team in order to provide risk and legal operational support. This role supports firmwide risk management decision-making by extracting, interpreting, and validating key risk terms from executed legal agreements. The analyst reviews post-execution contracts?including various trade, ISDA and prime brokerage agreements. This person will ensure accurate capture of risk data into internal systems that ultimately feed to various teams internally. The position requires strong attention to detail, comfort working with large datasets, and the ability to interpret complex legal and financial contract terms.Responsibilities Include:Contract Review & Data Extraction-Review post-execution, negotiated contracts and extract risk-related terms and data points.-Enter extracted data into internal risk systems, ensuring accuracy and consistency.-Extract and manage up to hundreds of data points per document (often 500?800+ fields per contract).-Support pre-execution contract reviews, assisting negotiators in identifying potential errors or risk issues before execution.Quality Control & Accuracy-Participate in a four-eyes review process, working closely with peers to validate data accuracy.-Identify and flag discrepancies, missing data, or inconsistencies in contract interpretation.-Maintain high data quality standards, as outputs directly support credit and risk decision-making.Daily & Ongoing Workflow-Review and process a set number of contracts daily, assigned at the start of each workday.-Collaborate with team members to resolve interpretation questions and ensure alignment.-Track work progress and maintain documentation of completed reviews.Reporting & Continuous Improvement-Produce weekly reporting on productivity and quality metrics, including: Number of agreements reviewed, Errors identified and corrected, Turnaround times-Participate in team discussions focused on process improvements, lessons learned, and best practices.-Contribute feedback on what is working well and where efficiencies can be gained.-Assist with process enhancements related to contract digitization, data extraction, and system integration.-Participate in user testing and validation for new tools and platforms being onboarded.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 17, 2026

Toronto, ON

|

Business Analyst (BA)

|

Contract-to-perm

|

$50 - $62 (hourly estimate)

{"JobID":495787,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5J 0","ReferenceID":"TOR-46c577a7-e906-4f31-a324-7eb6a5528085","PostedDate":"\/Date(1771355594000)\/","Description":"Insight Global is seeking a seasoned Business Systems Analyst (BSA)/ BA to support a major enterprise-level initiative within a top financial institution. The ideal candidate will bring strong experience in business/system analysis, financial processes, and cross-functional project delivery. This role requires exceptional communication abilities, particularly in creating clear, executive-level PowerPoint presentations and project documentation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"BSA","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Collaborate with business and technical stakeholders to gather, analyze, and document detailed business and system requirements.-Support project delivery within a standard Waterfall environment, ensuring documentation and processes align with organizational methodologies.-Design, assess, and optimize workflow and automation processes across business units.-Have knowledge and contact center experience to Interface with customer-support and agent-desktop platforms such as Genesys and Verint.-Support initiatives related to financial transaction processes, system enhancements, and API integrations.-Participate in solution design discussions, system testing, and implementation planning.-Create high-quality PowerPoint decks, visual summaries, and stakeholder presentations that clearly communicate project status, requirements, workflows, and recommendations.-Financial experience","Skills":"","Industry":"Business Analyst (BA)","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a seasoned Business Systems Analyst (BSA)/ BA to support a major enterprise-level initiative within a top financial institution. The ideal candidate will bring strong... experience in business/system analysis, financial processes, and cross-functional project delivery. This role requires exceptional communication abilities, particularly in creating clear, executive-level PowerPoint presentations and project documentation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Nov 10, 2022

Fort Mill, SC

|

Business Analysis

|

Contract

|

$50 - $62 (hourly estimate)

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-understands how to automate processes, etc.-do heavy data-driven work and analysis-breaks down the product to something you can transform into data for reporting purposes-ability to drive and... execute and facilitate meetings We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jan 16, 2026

Toronto, ON

|

Business Analysis

|

Contract

|

$52 - $65 (hourly estimate)

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Insight Global is hiring for a leading Big 5 Virtual financial institution in downtown Toronto, is delivering a large-scale transformational portfolio and is seeking a senior Product Owner/Lead BA... hybrid. You will support a project focused on a legacy internal transactions system. This system manages debit/credit postings to accounts and general ledgers. The successful candidate will play a critical role in defining requirements, shaping product direction, and partnering closely with both technical and business stakeholders.This role requires deep knowledge of accounting and financial concepts, as well as strong experience working with transaction-based or GL-integrated systems. Key ResponsibilitiesAct as the Product Owner for the legacy transactions system modernization project.Serve as the Lead Business Analyst, responsible for eliciting, documenting, and prioritizing business and functional requirements.Partner closely with stakeholders across Accounting, Finance, and Technology to understand needs and translate them into clear deliverables.Create detailed user stories, acceptance criteria, process flows, and supporting documentation.Collaborate and align with related project teams, especially those supporting parallel accounting or finance transformation work.Facilitate backlog prioritization, grooming sessions, and sprint planning.Analyze current-state processes involving internal transactions, debits/credits, and GL impacts; recommend enhancements.Support UAT planning and execution to ensure solutions meet business expectations.Ensure all requirements adhere to accounting and financial reporting principles.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 10, 2025

Phoenix, AZ

|

Business Analyst (BA)

|

Contract

|

$56 - $70 (hourly estimate)

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Insight Global is looking to hire a Product owner for our client at a large financial institution to own a specific data segment within the treasury portfolio pipeline. This includes working with... upstream and downstream teams to gather requirements, source data, and deliver end-to-end solutions. You?ll be responsible for source-to-target mapping, data validation and provisioning, and you?ll also be dissecting data coding and pulling your own data, primarily using Google BigQuery.Beyond the technical side, the role requires strong problem-solving skills, the ability to communicate effectively with stakeholders, and present information in a way that ensures clarity and alignment. You?ll need to think critically and be comfortable using various tools. ? Lead data mapping between multiple platforms, ensuring accurate source-to-target mapping.? Serve as an expert in SQL and ETL tools, supporting large-scale data transformations.? Drive system migration initiatives from on-premise platforms to cloud environments.? Collaborate with offshore teams, maintaining flexible hours to overlap with IST time zones.? Build and maintain strong stakeholder relationships, managing requirements and ensuring timely delivery.? Deliver results with quick turnaround times while remaining responsive and adaptable.? Work independently with minimal supervision in dynamic, less-defined environments.? Apply finance and accounting knowledge (e.g., General Ledger reconciliations, regulatory reporting) to technology-driven projects.? Ensure smooth coordination across business, technology, and operations teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 16, 2024

Columbus, OH

|

Financial Services

|

Contract-to-perm

|

$46 - $58 (hourly estimate)

{"JobID":368944,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-82.9747272727273,"Longitude":39.9949090909091,"Distance":null},"State":"Ohio","Zip":"43215","ReferenceID":"COL-e6de5878-e00d-4e44-a367-eb87a81c7710","PostedDate":"\/Date(1721117651000)\/","Description":"Summary: The Segment Risk Manager is responsible for oversight and administration of credit risk strategy programs for a business segment. Individual will have responsibility for driving and overseeing key credit risk activities for the assigned Commercial Business Units. Key risk activities include identifying, monitoring, measuring, mitigating, and reporting on the Business Units risk and control environment related to credit risk.Additionally, this position will support other Segment Risk Specialists and Managers through direct or indirect reporting lines as a credit subject matter expert. Duties \u0026 Responsibilities:Evaluate effective of controls and escalate as appropriate.Identify issues and write clear actionable action plans related to credit process.Validate findings related to credit process including but not limited to replicating work product of Commercial Portfolio Managers and related staff.Direct self-monitoring and testing activities to ensure that they are performed in accordance with Corporate Risk Management requirements.Evaluate the adequacy and effectiveness of enterprise and regulatory controls and the resulting risk and control self-assessments.Deliver timely escalation of all issues requiring attention to senior management.Work with business segment management to ensure that the overall risk function is effectively supporting strategic goals.Collaborate with audit/business segment/corporate risk to address issues with plausible action plans and target dates.Act as the central point for receipt and distribution of important risk information for the business segment and reciprocate the flow of information back to corporate risk management.Ensure business segment adheres to corporate and business unit policies and procedures.Must be aware of and keep abreast of credit risk associated with assigned business segment.May or may not have managerial responsibility.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Commercial Credit Risk Manager","City":"Columbus","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelors degreeMinimum of 5 years of experience in Credit Analyst, Portfolio Management audit, Compliance, Risk Management or Operational Risk role.In lieu of a Bachelors degree 4 additional years of segment-specific or risk related experience may be considered Preferred Qualifications:Advanced knowledge of risk management principles and regulatory compliance requirements.Strong organizational, analytical, critical thinking and problem-solving skills.Excellent verbal and written communications and the ability to communicate and present requirements and issues clearly and concisely.Strong interpersonal skills and ability to build strong partnerships and work collaboratively with all businesses.Ability to deal with ambiguity, multi-task and work in a fast-paced environment.Proficiency in MS Office suite.Knowledge of Commercial Real Estate and C\u0026I lending products is important to be successful in the role.Knowledge of Commercial Real Estate and Commercial and industrial lending products is important to be successful in the role.Completed Credit analysis training program or similar.Working knowledge of the methodologies and techniques for reviewing, analyzing, and assessing individual loans to determine the comprehensiveness, quality, and sufficiency of loan origination and credit action underwriting packages, confirming that customer profiles are consistent with business segment(s) credit risk appetite, front end guidance, and/or preferred client profile.","Skills":"","Industry":"Financial Services","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":58.0000,"SalaryLow":46.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Summary: The Segment Risk Manager is responsible for oversight and administration of credit risk strategy programs for a business segment. Individual will have responsibility for driving and... overseeing key credit risk activities for the assigned Commercial Business Units. Key risk activities include identifying, monitoring, measuring, mitigating, and reporting on the Business Units risk and control environment related to credit risk.Additionally, this position will support other Segment Risk Specialists and Managers through direct or indirect reporting lines as a credit subject matter expert. Duties & Responsibilities:Evaluate effective of controls and escalate as appropriate.Identify issues and write clear actionable action plans related to credit process.Validate findings related to credit process including but not limited to replicating work product of Commercial Portfolio Managers and related staff.Direct self-monitoring and testing activities to ensure that they are performed in accordance with Corporate Risk Management requirements.Evaluate the adequacy and effectiveness of enterprise and regulatory controls and the resulting risk and control self-assessments.Deliver timely escalation of all issues requiring attention to senior management.Work with business segment management to ensure that the overall risk function is effectively supporting strategic goals.Collaborate with audit/business segment/corporate risk to address issues with plausible action plans and target dates.Act as the central point for receipt and distribution of important risk information for the business segment and reciprocate the flow of information back to corporate risk management.Ensure business segment adheres to corporate and business unit policies and procedures.Must be aware of and keep abreast of credit risk associated with assigned business segment.May or may not have managerial responsibility.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jan 15, 2026

Lincolnshire, IL

|

Project Manager

|

Contract

|

$73 - $91 (hourly estimate)

{"JobID":483084,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-87.91,"Longitude":42.19,"Distance":null},"State":"Illinois","Zip":"60069","ReferenceID":"DEN-53ee6b3e-fbcc-42e5-bb24-78a945a0f760","PostedDate":"\/Date(1768492289000)\/","Description":"A large retail company is seeking a Program Manager ? (Enterprise Finance Systems) to lead the end-to-end implementation of the Workday Financial Management system across its multi-business enterprise environment. This senior leadership role demands deep, hands-on expertise in enterprise finance systems delivery, with a proven career trajectory from technical or functional roles?such as Business Systems Analyst, Functional Lead, Technical Lead, or Product Manager?into program management. The successful candidate will own the translation of complex finance requirements into actionable delivery plans, drive cross-functional execution in collaboration with internal stakeholders and a third-party Workday implementation partner, challenge design decisions, validate financial workflows, facilitate informed trade-offs with Finance leadership, and ensure the program delivers measurable business outcomes aligned with enterprise finance objectives, while managing scope, budget, risks, integrations, testing, data migration, and executive communications in a large-scale, complex, multi-entity setting. This is a hybrid role requiring a minimum of three days per week in the office, preferably at the Lincolnshire, IL location.Pay rate: $85-$93/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Workday Program Manager","City":"Lincolnshire","ExpirationDate":null,"PriorityOrder":0,"Requirements":"12+ years delivering enterprise finance systems, including 2+ full Workday Financials implementationsCareer progression from hands-on finance systems roles (BSA, Functional Lead, Technical Lead, Product Manager) into program leadershipStrong expertise across core finance domains: GL, AP, AR, Fixed Assets, Procurement, Financial Reporting, internal controlsProven leadership of large-scale ERP or financial management system implementationsExperience supporting SOX, audit, and internal control requirementsBackground operating in large, complex, multi-entity or global enterprisesDemonstrated ability to manage system integrators and third-party vendorsHands-on experience with JIRA, Confluence, and enterprise delivery frameworksStrong executive communication, risk management, dependency management, and change governance","Skills":"Workday Financials certification(s)PMP, PgMP, SAFe, or similar program management credentialsExperience with data migration strategy, reconciliation frameworks, and financial reporting optimizationBackground in multi-phase ERP transformation programsFamiliarity with enterprise architecture, integrations, and financial data modelsExperience leading parallel runs, cutover planning, and post-go-live stabilization","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":91.0000,"SalaryLow":72.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A large retail company is seeking a Program Manager ? (Enterprise Finance Systems) to lead the end-to-end implementation of the Workday Financial Management system across its multi-business... enterprise environment. This senior leadership role demands deep, hands-on expertise in enterprise finance systems delivery, with a proven career trajectory from technical or functional roles?such as Business Systems Analyst, Functional Lead, Technical Lead, or Product Manager?into program management. The successful candidate will own the translation of complex finance requirements into actionable delivery plans, drive cross-functional execution in collaboration with internal stakeholders and a third-party Workday implementation partner, challenge design decisions, validate financial workflows, facilitate informed trade-offs with Finance leadership, and ensure the program delivers measurable business outcomes aligned with enterprise finance objectives, while managing scope, budget, risks, integrations, testing, data migration, and executive communications in a large-scale, complex, multi-entity setting. This is a hybrid role requiring a minimum of three days per week in the office, preferably at the Lincolnshire, IL location.Pay rate: $85-$93/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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