IAM Engineer Lead

Insight Global is looking for an IAM (Identity Access Management) to support one of our largest federal clients in Wisconsin. The IAM Engineer Lead will drive policies and best practices of Identity Access and Management (IAM) across the enterprise organization. Assess continuous improvement based on technology upgrades, software, systems, and best practices. Responsible for monitoring, upgrading, support, and management of IAM infrastructure related systems. Responsibilities include:

• Serves as an escalation point for advanced operational support and troubleshooting for the IAM environment including but not limited to: API Management, holistic SSO, modern authentication protocols (SAML, OAuth), CyberArk (password vaulting, privileged session management, and credential rotation), and SailPoint Identity Security Cloud (ISC)
• Advanced understanding of IAM process protocols and environment (i.e. multi-factor authentication and NIST standards)
• Providing day-to-day operational support and troubleshooting for the IAM environment
• Conducting triage and resolution of IAM issues and outages.
• Leading project workstreams across end-to-end IAM and infrastructure projects
• Cross team collaboration with business and information technology stakeholders, driving solutions design and development.
• Learning and adopting emerging technologies
• Design, implement, and operate complex enterprise IAM solutions
• Advanced knowledge of ITIL framework, ticket resolutions, and stakeholder response
• Actively supporting the advancement of the strategic roadmap
• Guide junior engineers and translate business needs into technical IAM designs.
• Develop process improvement strategies based on pattern recognition with the business for pro-active solutions

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Five (5) or more years of experience in the field or in a related area.
• SailPoint experience in identity access management
• Identity life cycle management (JLM)
• Monitoring, troubleshooting, customer service, problem solving, cross team collaboration, risk analysis, analytical, operating systems, hardware, infrastructure design, scripting
• Strong communication, time management, problem solving, teamwork, leadership, mentoring, project management, business acumen, requirements gathering, planning.

• Bachelor’s degree in information technology or related field.
• Been a technical lead – will be mentoring in this role
• Previous experience working with SailPoint Identity Security Cloud (ISC)
• CyberArk Cloud experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.