Operations Manager

Post Date

Jul 14, 2025

Location

Union Gap,
Washington

ZIP/Postal Code

98903
US
Sep 22, 2025 Insight Global

Job Type

Perm

Category

Project Manager

Req #

SFR-794938

Pay Rate

$80k - $100k (estimate)

Job Description

Essential Duties and Responsibilities:

Lead team, schedule, and train employees
Ensure adherence to highest quality and efficiency standards in laboratory operations
Ensure coverage and performance
Foster morale and teamwork
Demonstrates and promotes the company vision
Regular attendance and punctuality
Assist the Business Unit Manager in managing daily operations of the microbiology laboratory including scheduling, supervising, instructing, monitoring, and assisting in the performance of manual and instrumental analyses
Use appropriate quality measures, which meet or exceed the standards set by government regulations, and company requirements, when performing assigned tasks
Promote the company image through the exercising sound and ethical business practices as related to the public and our customers
Understand and follow Quality System documents relevant to responsibilities, e.g., Quality Manual, Standard Operation Procedures (SOPs), and Test Methods
Troubleshoot equipment/instruments utilized and performs minor repairs. Coordinate major instrument repairs with repair person(s)
Establish and implement procedures to ensure that assigned equipment is properly cleaned, calibrated/standardized, and adequate for the testing performed and is maintained in good working order. This includes maintaining equipment operating instructions, manuals, and required logbooks. Ensures all regulatory procedures pertaining to sample testing are followed correctly, if they are in normal course of work
The ability and authority to execute a work stoppage in the event of a quality failure that would warrant a work stoppage and the ability to reinstate work once the quality event has been resolved that cause the stoppage
Maintain a neat and accurate record system; keeps accurate records of work performed daily and as needed for quality control results
Assist laboratory staff in making sure that analytical work done under ISO meets requirements
Review and evaluate test data generated within assigned area of responsibility for technical accuracy, as well as SOP and test method compliance. Perform and provide basic evaluation of statistical tests to determine the quality accuracy of data and report values
Investigate to determine the cause of non-conformances that are identified, determine and implement corrective action; and follow-up to ensure that the corrective action resolved the problem
Create and review reports
Review applications, conduct interviews, and make hiring decisions for the position reporting to this position
Train and document the training of assigned technical staff on test methods, formal SOPs, regulations, ISO requirements, and laboratory policies/procedures applicable to area of responsibility
Review annually the performance of personnel that report directly to this position
Remain current on technical, industry, and business advancements and trends as suggested by the Business Unit Manager
Maintain a perpetual state of readiness
Adhere to all pertinent company health, safety, and environmental regulations
Perform other duties as assigned

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Required Skills & Experience

5-7 years of lab management experience
Experience in the field and worked way through the lab
Strong management experience with the ability to delegate and create a strong culture

Nice to Have Skills & Experience

FQS or AQS certification
LEAN certification

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.