As the Senior Quality Assurance (QA) Engineer for a new direct-to-consumer initiative at this educational non-profit, you will help ensure the quality and reliability of a technology solution providing educational products for children and families. You are a hands-on, results-driven QA expert who will play a critical role in establishing the quality standard of our e-commerce technology stack with a small team of founders. Your work will combine digital experiences for families with analog activities for children. With a passion for software quality and a mission-driven mindset, you will expand access to early childhood development programs for families of all kinds. You have a track record of building software test strategies and test plans for technology solutions that solve human problems. Despite constraints on time and resources, you are able to develop and execute test cases manually, and with an eye towards improving future test efficiency. You have successfully launched a high-quality B2C web application in collaboration with a product development team. Known for your customer-first mindset, you take pride in identifying bugs early in the development cycle, so they never reach the end user. Starting from scratch doesnt faze you; you are comfortable navigating ambiguity and iterating toward better outcomes. You have hands-on QA experience across the entire e-commerce stack, including the storefront, the back office, and third-party logistics. You know exceptional work when you see it and you instill this passion in others.
In this fast-paced, startup-like environment, youll be focused on inventing, measuring, and iterating to create joyful, accessible experiences for children and families. You are equally motivated by great products and great impact, deeply inspired by our focus on expanding access to quality early childhood education and experiences.
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· Bachelors degree or equivalent experience · Eight or more years of relevant experience in software quality assurance (QA) engineering
· Proven track record of manual end-to-end testing of e-commerce applications
· Experience using behavior-driven development (BDD) methodology to write test cases
· Proficient with test management tools such as TestRail or similar
· Strong understanding of test planning and strategies that balance risk vs release velocity
· Comfortable reading and writing code in at least one language (e.g. Python, JavaScript, SQL)
· Ability to configure and integrate QA workflows within CI/CD pipelines like GitLab or GitHub
· Experience testing APIs with Postman
· Ability to speak, read, and write English fluently
· Experience handling personally identifiable information (PII) and ensuring data privacy in testing environments · Experience with e-commerce platforms and third-party logistics
· Exposure to test automation frameworks such as Playwright, Selenium, Cypress, JMeter or similar technologies
· Understanding of web performance testing tools and techniques
· Familiarity with accessibility testing and inclusive design standards
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.