Job Description
We are seeking a knowledgeable and customer-focused Inside Sales Representative to support our HVAC/mechanical sales operations. This role is responsible for assisting customers with equipment selection, pricing, quotations, order processing, and technical support. The ideal candidate understands HVAC systems and thrives in a fast-paced, team-oriented environment.
Key Responsibilities:
• Prepare accurate quotes for HVAC equipment, parts, and mechanical systems
• Assist customers with product selection, specifications, and availability
• Process orders and coordinate with warehouse and operations teams
• Maintain and grow relationships with contractors and repeat customers
Identify upselling and cross-selling opportunities
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 1–5+ years of inside sales experience (HVAC, plumbing, mechanical, or construction industry preferred)
• Strong understanding of HVAC systems, parts, and equipment- Specifically Duct mini splits and VRF
• Ability to read blueprints or mechanical schedules is a plus
• Excellent communication and customer service skills
• Detail-oriented with strong organizational skills
• Proficiency with Microsoft Office
High school diploma required; technical training or degree preferred
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.