Job Description
A Fortune 500 company is searching for a Jr. Desktop Support Engineer to report onsite in Renton, WA. The ideal candidate will assist users with hardware and software issues, ensuring a smooth and efficient computing environment. This role is perfect for someone eager to learn and grow in the IT field as they will be paired with Sr Desktop Support Engineer. Majority of support work will be distributed via Active Directory and computers will be deployed through SCCM.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 2+ years of experience in PC support.
• Knowledge of operating systems, such as Windows and iOS.
• Knowledge of MECM/SCCM.
• Experience with Active Directory and user account management.
• Familiarity with common office productivity software (e.g., Microsoft Office Suite)
• Strong problem-solving and troubleshooting skills.
• Good interpersonal and communication skills.
Ability to move heavy equipment.
Nice to Have Skills & Experience
Intune
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.