The purpose of the SCIM BizOps team is responsible for onboarding new processes and tools within the SCIM organization, specifically within Customer Support Services (CSS) for Microsoft's most valuable customers. They focus on security, identity, and management technologies in the cloud, such as Azure and Office 365. The team works internally to manage various programs related to tool improvement and adoption for support engineers, ensuring that the tools used by support engineers are continuously improved.
Key projects: This role will contribute to tool improvement and adoption within their support teams.
Typical task breakdown and operating rhythm: The role will consist of the following,
60-70% Meetings: of the day will be spent attending meetings related to current projects and deliverables.
30-40% Follow-ups and Documentation: Time will be dedicated to follow-ups from meetings, producing task lists, updating status reports, and developing communications for stakeholders
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1. Minimum 1 year experience with Cloud Technologies Azure, AWS, or Google Cloud)
2. Minimum 2 years experience with stakeholder management, strong communication and presentation skills. Particularly in communicating with senior leadership.
3. Minimum proficiency level is required within full Microsoft suite (Word, PowerPoint, Outlook, ect)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.