Document Scanning & Data Extraction Technician

1. Operate scanning equipment and OCR software (AWS Textract, OpenText OCR) to digitize documents, photos, and records.
2. Perform rigorous quality control (QC) on extracted field values, ensuring data accuracy and consistency across large datasets.
3. Validate and correct 20,000+ attributes daily, adhering to predefined data standards and workflows.
4. Optimize scan settings for clarity and troubleshoot technical issues with hardware/software.
5. Organize and catalog digital files, maintaining strict naming conventions and folder structures.
6. Audit and reconcile discrepancies in scanned data, working with cross-functional teams to resolve errors.
7. Meet daily production targets (1,000+ documents) while maintaining >99% accuracy.
8. Follow security protocols for handling sensitive or confidential materials.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

1. High school diploma or equivalent; technical certifications in data processing or OCR tools a plus.
2. 1+ years of experience with AWS Textract, OpenText OCR, or similar document extraction tools.
3. Proven experience QC’ing high-volume datasets (1,000+ docs/day; 20,000+ attributes).
4. Strong customer service.
5. Exceptional attention to detail—ability to spot inconsistencies in text, numbers, and formatting.
6. Proficiency with scanning hardware, OCR workflows, and basic data validation scripts (e.g., Excel macros).
7. Ability to work independently under tight deadlines with repetitive, detail-oriented tasks.
8. Strong organizational and problem-solving skills.

• Experience with metadata tagging or database management.
• Familiarity with document retention policies and compliance standards.
This role is ideal for candidates who thrive in data-driven environments and are passionate about transforming unstructured documents into actionable, error-free digital assets.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.