Sr Site Manager

The Site Manager, Clinical Engineering leads day-to-day clinical engineering operations and delivers high-quality service through execution of the Medical Equipment Management Plan (MEMP). This role partners closely with hospital leadership, develops and leads technical teams, ensures regulatory compliance, and serves as the primary liaison between customers and internal service teams. The position also leads Joint Commission readiness and inspections.
This role is based in Bellingham, WA. Relocation assistance is available.

Key Responsibilities
Leadership & People Management

Lead and oversee site operations, providing technical and operational direction.
Recruit, schedule, coach, and develop technicians and supervisors.
Set clear expectations, monitor performance, and provide timely feedback.
Foster a culture of accountability, collaboration, and continuous improvement.
Drive employee engagement and support professional development plans.
Influence change through credibility, technical expertise, and sound judgment.

Operations Management

Manage daily service operations, including staffing, inventory, service contracts, and work orders.
Administer the MEMP and manage key performance indicators (PMs, WOTs, alerts, regulatory metrics).
Lead Joint Commission inspections and ensure regulatory compliance.
Analyze operational data, identify variances, and implement corrective actions.
Support continuous improvement initiatives and report performance metrics to central or corporate leadership.
Establish and execute local strategies aligned with company policies and objectives.

Account Management & Customer Engagement

Serve as the primary point of contact for hospital leadership, including C-suite stakeholders.
Deliver Quarterly Value Reviews (QVRs) and system-level reporting.
Build strong customer and vendor relationships to deliver effective, win-win solutions.
Identify growth opportunities, including scope-of-service expansion.
Support site readiness, budgeting, and long-term account strategy.

Financial & General Responsibilities

Manage one or more sites with $3M–$10M in annual revenue.
Maintain P&L responsibility and oversee budgets, costs, and revenue.
Support affiliated or nearby sites as needed.
Travel as required based on business or customer needs.
Perform other duties as assigned.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 5+ years of experience in clinical engineering or a comparable technical environment.
• 3+ years of people leadership experience
• Proven ability to lead teams, manage operations, and develop talent.
• Proficiency with Microsoft Office.
• Prior experience as an Assistant CE Manager, Supervisor, Senior Technician, or similar leadership role preferred.

Education & Certifications
• Bachelor’s degree in electronics, engineering, or a related technical field (or equivalent experience).
• Technical certifications such as A+, CBET, CRES, CLES, or CCE preferred.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.