Customer Experience Project Manager

-Supporting this group with a customer experience business transformation as they break out to transform the organization while building a customer experience road map for multiple years out.
-Provides technical and project management functions to 3-4 separate work streams that can reach across the organization that theyll be managing deliverables and reporting on.
-Implements projects and programs while ensuring compliance of all financial procedures; assists in the development of new and revised department policy proposals to increase effectiveness of programs and services.
-The ability to manage large budgets, assess risks, road map, perform tracking exercises, and facilitate those doing the work.
-Partner with different members of the organization from Executives to Managers with the ability to present.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Bachelors degree
5+ years of experience as a Project Manager
Experienced in large scale enterprise projects related to customer experience
Demonstrated organization, documentation, prioritization, and project management skills
Ability to work effectively and collaborate with a wide range of internal and external customers
Experience in aspects of program development, including understanding both internal and external processes necessary to market, sell, deliver, verify and track program activity

Masters in project management
Consultant background
Ability to assess work thats unfamiliar
Experience building tools that can pull together different work streams
Utility background
Experience building out presentations

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.