Job Description
This individual will act as a strategic partner to clients- owning performance, driving execution, and identifying opportunities to optimize Amazon presence and sales.
This is a highly autonomous role ideal for a self-starter who is confident engaging directly with clients, comfortable navigating ambiguity, and energized by solving problems in a fast-paced, entrepreneurial environment.
Day-to-Day:
• Manage day-to-day client relationships (13 existing), communication, and project timelines (email, Teams, Asana)
• Own account strategy and performance tracking across key KPIs
• Build and execute growth-focused eCommerce strategies (Amazon-centric)
• Analyze performance across sales, inventory, content, and advertising to drive optimization
• Partner with clients to develop marketing plans and improve ROI
• Educate and advise clients on Amazon best practices and growth levers
• Coordinate with internal teams (marketing, operations, content) to execute programs
• Oversee Amazon catalog management (new item setup, content updates, etc.)
Identify opportunities for operational improvements and increased efficiency
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Required Knowledge & Skills:
• 1–2 years of Amazon vendor management experience (Vendor Central + Seller Central)
• Manage core operational workflows, including:
• Creating and managing FBA orders (Fulfilled by Amazon)
• Ensuring products are Prime-eligible and properly stocked
• Overseeing catalog setup, content updates, and listing optimizations
• Hands-on experience with Amazon Advertising (campaign setup, optimization, reporting)
• Strong understanding of Amazon ecosystem: catalog, content, inventory, and sales drivers
• Proven client/account management experience with strong communication skills
• Experience managing projects, timelines, and deliverables (Asana or similar tools)
• Data-driven mindset with ability to analyze KPIs (sales, revenue, ROAS, inventory health)
• High attention to detail and strong organizational skills
• Ability to work cross-functionally and manage multiple priorities
• Self-starter comfortable working in a remote, fast-paced environment
Comfortable with change and continuous learning within eCommerce
Nice to Have Skills & Experience
Nice to Have:
• Experience supporting other eCommerce retailers (Walmart, Target, etc.)
• Background in CPG or working with consumer brands
• Digital marketing or online advertising experience
• Advanced Excel / data analysis skills
• Experience with CRM tools and reporting dashboards
Bachelor’s degree (Master’s preferred)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.