Job Description
Insight Global is looking for an IT Business Analyst for one of our clients in Hampton Roads, VA. This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices. Possesses a high degree of operational knowledge as it relates to customer operations in claims, system administration, expansion business, and member enrollment.
Required Skills & Experience
- Required to have BLD - Bachelor's Level Degree
- Required to have 3+ years of relevant experience
- Related experience will be in one of the following areas, operations, IT, or reporting
- Required to have MS Excel
- Understanding of Data Analysis
- Possesses a high degree of operational knowledge as it relates to customer operations in claims, system administration, expansion business, and member enrollment
- Experience working with business leaders to refine technology-based request to include clear definition of problem, understanding of current vs future workflow, and high-level business requirements. (Less analytics and more developing problem statements and business requirements).
- Demonstrated experience with documenting and sharing the above key elements with technical teams to identify core IT domain impacts as well as defining an estimate.
- Healthcare experience especially on health plan space
- Microsoft Excel
Nice to Have Skills & Experience
* SQL
* Project Management
* Understanding of Data Analytics
* Python Scripting
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.