Job Description
Insight Global is seeking a Technical/ Operational Readiness Program Analyst to support our Project and Program Managers in the successful execution of a complex program. This role is critical in bridging the gap between project management and our technical teams working on cutting-edge solutions in Cloud environments. The ideal candidate will have a technical background and a passion for organization, enabling them to effectively track, document, and support the lifecycle of advanced software development, operational readiness, end user communications and integration projects. You will be a key individual contributor, responsible for providing analytical support, facilitating communication, and ensuring project objectives are met in a fast-paced, Agile environment.
Job Responsibilities:
• Perform operational duties such as organizing tasks, tracking progress, gathering information, and ensuring execution of technical and end-user communication initiatives.
• Collaborate with leads to track software development and integration tasks within an Agile framework, utilizing tools like Confluence, Jira, and GitLab.
• Collect and organize project data to support analysis, reporting, and recommendations on communication timelines.
• Analyze on-premises environments and map system dependencies to determine migration readiness.
• Perform project management tasks, including tracking schedules, maintaining action items, and updating all project documentation.
• Assist in translating stakeholder needs into technical requirements, user stories, workflows, and use cases under program guidance.
• Work with a team to determine the optimal migration strategy for different labs.
• Prepare clear, action-orientated meeting materials that capture key technical notes, decisions, and follow-up needs.
• Summarize key technical information and produce briefing materials for both technical and non-technical stakeholders.
• Conduct stakeholder interactions and engagement activities under the direction of program guidance.
• Collaborate with cross-functional teams to consolidate and align related workstreams.
• Create detailed runbooks, rollback strategies, and migration process documentation for knowledge sharing.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Active Secret clearance required
• Bachelor’s degree with 5+ years of relevant experience in technical project management, program analysis, stakeholder engagement, communications or a related field.
• Strong organizational skills and meticulous attention to detail.
• Ability to learn quickly in a dynamic, collaborative environment across operations and development teams (ex. DevSecOps)
• Experience with migrating applications from on-prem to cloud hosted environments
Nice to Have Skills & Experience
• Ability to take initiative as a self-starter, ask clarifying questions, and take directions.
• Strong written and verbal communication skills for technical, non-technical materials and end-user communications.
• Federal Consulting Experience in a fast-paced, matrixed environment.
• Experience supporting or coordinating projects in a technical domain, such as software development, cloud computing, or data analytics.
• Familiarity with Agile development methodologies and DevSecOps frameworks (e.g., Jira, GitLab, Confluence).
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.