Cable Technician

SUMMARY

Direct Line (DL) is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data center operators and technology companies. Direct Line deploys decades of experience and knowledge through key partnerships with hyperscale technology companies and multi-tenant data center operators that give its clients a competitive marketplace advantage. Direct Line is committed to continually improving our industry through certified training of cutting-edge technicians that deliver superior results with a passion for detail. Direct Line is headquartered in Fremont, California with additional locations in Virginia, Tennessee, North Carolina, New Mexico, the Pacific Northwest, Asia-Pacific and Europe.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
Provide structured feedback on project progress to Stakeholders.
Exhibit quality workmanship on all work and maintain Data Center cleanliness.
Follow all production, safety and quality standards, codes, and industry best practices.
Collaborate with various Stakeholders to remove project obstacles.
Reading and comprehending blueprints and building documentation/redline work.
Broad understanding of Data Center infrastructure technologies.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

SKILLS AND QUALIFICATIONS

Knowledge and use of basic telecom hand tools.
Must understand customer service.
Clear understanding of job safety requirements.
Be able to read and understand floor plans.
Should be familiar on wiring schemes and wiring testing.
Should be able to pull all types of low voltage cable.
Should understand and be capable in performing field terminations and labeling.
Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians.
Capable of maintaining orderly paperwork, capable of running service jobs.
Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations.
Capable of working in Data Centers
Shall be able to install ladder racking and seismic bracing both above and under raise floor.
Basic understanding of both copper and fiber cable testing and troubleshooting.
Read and understand blueprints and design document
Dress and furcate fiber trunks for splicing
Maintaining orderly paperwork and running service
Fusion Splice including Ribbon/Single OSP/ISP
Install, connect, and decom network equipment
Operate DSX 5000 tester/OTDR Tester
Program testers
Download test results to Linkware/Linkware Live
Save test results, verify, and submit to customer
Create mass labels and apply per Portmap
Differentiate live cables from decom cable
Copper testing and troubleshooting
Conduct Service Swaps of live networking devices
Understand "FIM" database and operate scanners
PHYSICAL REQUIREMENTS

Primarily walking, standing, and bending for extended periods with some sitting.
Ability to communicate effectively with verbal, written, visual and listening skills.
Dexterity of hands and fingers to operate any required equipment as well as to operate a computer keyboard, mouse, and other technical instruments.
Able to lift and carry heavy equipment, up to 50 pounds.
Ability to pull cables.
Ability to climb ladders and work on raised platforms.

Data center experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.