Job Description
• Maintains technical expertise relevant industry standards and best practices in ServiceNow.
• Ensures the logical and systematic conversion of product requirements into systems solutions that acknowledge technical, schedule, and cost constraints.
• Develops creative technical solutions to complex problems.
• Work is performed based on documented Project Implementation Plans.
• Exercises judgment in methods, techniques and evaluation criteria for obtaining results.
• Applies technical expertise and knowledge of other related disciplines.
• Familiar with Agile development processes.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Bachelor's degree in Computer Science or other related field/concentration and three (3) years or more experience, Additional 4 years of experience in lieu of degree
• 2+ years of professional experience in design, development in ServiceNow
• Fundamental understanding of ServiceNow platform capabilities:
• Experience implementing best-practices and procedures
• Working knowledge of ServiceNow components such as Change Management, Service Catalog, Problem Management, Incident Management, CMDB, Asset Management, Knowledge Management, etc.
• Ability to provide ServiceNow customization and configuration including but not limited to: scripting, workflow administration, report setup, module customization, data imports and third-party software integration.
• Strong interpersonal and communication skills
• Ability to work independently and multi-task effectively
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.