Secret Senior Desktop Support

Post Date

Jul 17, 2024

Location

Norfolk,
Virginia

ZIP/Postal Code

23511
US
Nov 06, 2024 Insight Global

Job Type

Contract

Category

Computer Engineering

Req #

NOR-719316

Pay Rate

$24 - $31 (hourly estimate)

Job Description

Insight Global is looking for an IT Specialist to support one of our large Federal Clients. The ideal candidate needs a Secret Clearance and hold a Security+. The IT Specialist will be performing deskside assistance to employees on base.
- Equipment set up (printers, computers, etc)
- Helping with software updates
- Troubleshoot hardware and software issues
- Perform advanced systems installation, operation, integration, and troubleshooting in order to maintain optimum Information Technology (IT) system operations.
- Design and oversee upgrades and new installs of IT systems and services ensuring coordination with Cyber Security Specialist.
- Perform Tier III upgrades of networking systems, IT systems, and storage networking.
- Perform Tier III troubleshooting, optimization, and performance management of Internet Protocol (IP), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and routing protocols.
- Integrate enterprise, regional, and local IT systems ensuring current network operations are sustained or oversee their recovery.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

-Active secret clearance
-High school Diploma or General Equivalency Diploma (GED)
-4 years of related experience in information systems (help desk, IT support)
-Valid Security+

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.