Job Description
We are looking for a Field Service Technician to join the team immediately. This position requires a SECRET government clearance. You will be the only Technician embedded on a customer site, and will be responsible for service and maintenance of a Lenel 6.8 system. Responsibilities include:
Installation and Maintenance:
Install, configure, and maintain security systems, including but not limited to access
control, video surveillance, and intrusion detection systems.
Conduct system upgrades and modifications to meet client requirements and industry
standards.
Collaborate with project teams to ensure successful implementation of security
solutions.
Troubleshooting and Diagnostics:
Identify and resolve technical issues promptly and efficiently.
Conduct diagnostic tests and utilize troubleshooting tools to analyze system
performance.
Provide remote and on-site support to address client concerns and maintain system
functionality.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3+ years of ESS experience in a Lenel environment
Lenel certification - LCP or LCE
Secret (or interim secret) clearance
Ability to work independently
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.