Job Description
• Proactively identify and build a roster of users of imagery in the Sponsor office
• Conduct survey and interview-based research with users of imagery to 1) identify user needs and 2) work with the team to translate those needs into product opportunities to inform the development of a user-facing Computer Vision tool.
• Identify trends and behaviors among users of imagery, and create customer profiles and user stories based on the results of research.
• Identify potential users of a Computer Vision-based capability and work with the computer vision team and other mission partners to develop strategies for reaching these users.
• Conduct tests of prototype capabilities with customers in order to build out technical requirements that will be implemented into capabilities under development.
• Conduct user research for a range of AI-based capabilities under development by the team.
• Design and conduct research projects as directed.
• Understand business objectives and develop models that help to achieve them.
• Develop metrics to track progress.
• Communicate project progress including any obstacles and develop strategies to overcome them.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Demonstrated experience conducting qualitative and quantitative user research, including:
• Moderated user interviews
• Survey generation
• Development of customer personas
• Experience writing user stories
• Demonstrated experience writing technical requirements based on user needs
• Experience working with business and technical teams to ensure that insights gained from user research are implemented in the design of user-facing systems.
• Demonstrated experience in user testing, including but not limited to, expertise in Human Factors or Human-Computer Interactions (HCI).
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.