Job Description
The Technical Analyst II provides technical expertise and project leadership to deliver end-user hardware, software, and structured cabling solutions. This role supports small to large-scale deployments through effective project management, customer engagement, and coordination with IT and construction teams.
Pay Range: 28-36/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Proven experience in desktop support, hardware/software deployment, and structured cabling.
Strong understanding of collaboration technologies, especially Microsoft Teams.
Experience managing vendors and coordinating with cross-functional teams.
Excellent problem-solving and communication skills.
Ability to manage multiple projects simultaneously under tight deadlines.
Nice to Have Skills & Experience
Project management certification (e.g., PMP) is a plus.
Experience in construction technology integration.
Familiarity with ITIL or similar frameworks.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.