Hybrid Secret 0365 Systems Administrator

Insight Global is seeking an 0365 Systems Administrator to support a federal customer. The 0365 Systems Administrator will be responsible for the management and maintenance of Office 365 applications, with a focus on setting up and maintaining user accounts, ensuring system enhancements, and supporting Microsoft Exchange in a highly secure, classified environment. Some of the key requirements include:

• Setup of New Users: Provision new user accounts and profiles and manage Office 365 licenses.
• User Maintenance: Manage and support user accounts and groups, including password resets, user access issues, and mailbox management.
• System Enhancements: Regularly review and implement system updates, patches, and enhancements to ensure the optimal performance of the Office 365 environment.
• OneDrive Maintenance: Oversee and maintain the integrity and security of data stored in OneDrive, including sharing permissions and access controls.
• Microsoft Exchange Support: Provide end-to-end support for Microsoft Exchange, ensuring smooth and secure email communications within the classified environment.
• Customer Service: Deliver excellent customer service by communicating effectively with end-users, understanding their needs, and ensuring a positive user experience.
• Collaboration Tools Management: Administer collaboration tools such as Microsoft Teams and SharePoint, including setup, maintenance, and troubleshooting.
• Security: Implement and monitor security measures for the protection of systems, networks, and information within the Office 365 suite.
• End-User Training: Provide training and support to end-users on Office 365 capabilities and best practices.
• Technical Support: Serve as the primary contact for Office 365-related technical issues, providing timely and effective resolution.
• Compliance: Ensure all Office 365 activities comply with legal and company policies and procedures, maintaining operational security posture.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• Minimum of 5 years of experience (4 years experience in lieu of degree).
• Active Secret Clearance.
• Strong understanding of Microsoft Office 365 services and integration in a secure, classified environment.
• Experience in user account management and Microsoft Exchange mail services.
• Ability to troubleshoot and resolve technical problems promptly.
• Knowledge of IT security best practices and familiarity with compliance regulations relevant to a classified environment.

• Microsoft Office 365 certifications are highly desirable.
• Experience working within classified government or military environments.
• Familiarity with hybrid Exchange environments.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.