Customer Service Administration Assistant

Post Date

Jun 05, 2025

Location

Hampton,
Virginia

ZIP/Postal Code

23669
US
Aug 08, 2025 Insight Global

Job Type

Contract-to-perm

Category

Administrative Assistant

Req #

NOR-786946

Pay Rate

$16 - $20 (hourly estimate)

Job Description

Insight Global is seeking an administrative assistant to support a client in Hampton. This candidate will be supporting the Fleet Services division and will be responsible for creating all work orders, coordinating with vendors and internal departments regarding work order updates. They will also be answering customer questions and providing prompt updates on vehicle maintenance. The hours are Monday through Friday, between 8:30 AM and 5:00 PM EST. The pay ranges between $18 and $20/hour and can be flexible, up to $22, depending on the candidate's experience.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

GED
1-2 years of customer service experience.
Experience working with vendors and coordinating appointments with internal departments.
Track history of excellent communication.

Nice to Have Skills & Experience

Customer experience within the vehicle maintenance industry.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.