Job Description
A company in Fort Belvoir, VA is looking for a Secret Customer Support Admin to join their team! This Customer Support Admin will oversee and support the customer's hardware, software, network and users.
Job Responsibilities
- Troubleshoot computers, printers, operating systems, software and Microsoft Office Products
- Provide support to MDA end users remote and in person
- Install hardware such as monitors, desktops, laptops at end users' offices
- Support the coordination and delivery of large-scale projects and activities.
- Collaborate with stakeholders and team members
This position is onsite full-time in Fort Belvoir, VA the pay range for this role is between $25-$30/hr depending on years and level of experience, education, and certifications. This role requires an Active Secret Clearance or higher.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Active Secret Security Clearance
3+ years of experience in Customer Support/Help Desk roles
Sec+ or CCNA Certification
Strong verbal and written communication
Proficiency in Microsoft Suite: PowerPoint, Word, Excel, SharePoint
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.