County of Chesterfield is looking for a Deployment Technician. This role will be responsible for responding to user inquiries and providing technical assistance for hardware and software issues on endpoint devices. Install, configure, and maintain endpoint hardware and software, including operating systems, applications, and peripheral equipment such as printers and scanners. Troubleshoot and diagnose technical issues related to hardware, software, and network connectivity. Collaborate with other IST staff to ensure that technology services are delivered effectively and efficiently. Maintain accurate records of all support activities using a ticketing systems, as well as endpoint security compliance, including antivirus, anti-malware, and appropriate end-user education. The pay range for this role is $20-$28/hr based on years of experience.
Duties:
Respond to user inquiries and provide technical assistance for hardware and software issues on endpoint devices.
Install, configure, and maintain endpoint hardware and software, including operating systems, applications, and peripheral equipment such as printers and scanners.
Troubleshoot and diagnose technical issues related to hardware, software, and network connectivity.
Collaborate with other IST staff to ensure that technology services are delivered effectively and efficiently.
Maintain accurate records of all support activities using a ticketing system.
Maintain endpoint security compliance, including antivirus, anti-malware, and appropriate end-user education.
Perform endpoint asset management, including inventory, procurement, and refresh.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.