Field Service Manager - Ashburn, VA

A client of Insight Global is looking for a Field Service Manager to oversee at team sitting out of Ashburn, VA. You will manage field service operations for an assigned U.S. division, with responsibility for execution quality, staffing coordination, customer support, and job closeout. Oversee scheduling and deployment of field service teams to support commissioning and related project work, ensuring assignments are completed on time and properly documented. Coordinate with field service leadership and cross-functional teams to address staffing gaps, shifting priorities, escalations, and urgent service needs. Provide technical and product expertise to support technicians, customers, and internal teams while identifying and escalating project risks, resource constraints, and operational issues. Monitor workforce utilization, drive continuous improvement in service delivery and coordination, and promote a culture of accountability, professionalism, quality, and safety. Travel as required to support operational and business needs.

Pay Ranges from $65.00/hr-$75.00/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role may include healthcare insurance offerings, paid leave as provided by applicable law and a company vehicle.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Bachelor’s degree in Business, Engineering, Operations, or a related field preferred;
equivalent combination of education and relevant field service experience may be
considered.
• Minimum 3–5 years of field service, commissioning, maintenance, troubleshooting, or
related electrical power systems experience.
• Prior leadership, supervisory, or team lead experience in a field service, construction,
industrial, electrical, or mission critical environment preferred.
• Experience supporting service operations involving large electrical systems, commissioning
activities, preventive maintenance, and customer site execution strongly preferred.
• Demonstrated experience in employee oversight, scheduling, workforce coordination, and
performance management.
• Strong working knowledge of service operations, field documentation requirements,
customer support expectations, and safety practices.
• Proficiency with Microsoft Office and other business systems used for scheduling, reporting,
and operational tracking.
• Ability to read, interpret, and communicate technical and operational information effectively.
• Ability to travel up to 50%

• Prior experience working in data centers

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.