Job Description
• Platform Management: Oversees configuration and maintenance of the ServiceNow platform.
• User Administration: Manages user accounts, roles, and permissions.
• Workflow Automation: Designs and implements workflows to streamline business processes.
• Application Customization: Builds and customizes applications within ServiceNow.
• User Support: Provides support and troubleshooting for end-users.
• System Optimization: Monitors system performance and optimizes for efficiency.
• Integrations: Implements and integrates new systems or add-ons.
• Quality Assurance: Conducts testing to ensure system functionality and quality before deployment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Bachelor’s degree from an accredited institution
• 10+ years related experience
• Active Secret Clearance
• IAT Level II certification (Security + or equivalent).
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.