SA will provide supplemental support to a DOD program on a secured client site located in Washington, D.C. The IT System Administrator will be responsible for providing world-class technical support and troubleshooting across a variety of systems and applications in person and remotely. Resolve Level 1 & 2 issues with Windows desktops, Windows laptops, Linux servers, cloud (AWS) services, permissions, access request, connectivity issues, hardware failures, etc. Documents, tracks, and reports issues and requests in the Jira Demand Service management system. The customer site (DoD) management includes IT infrastructure that supports development and testing of spacecraft systems, including servers, storage, network, workstations as well as all installed software. These tasks will be completed in accordance with the customer specifications, organizational requirements and CMMC (NIST 800-171) standards. Candidates should be comfortable in Windows laptop and server environment with a strong understanding of Linux/UNIX workstations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.