Service Manager

Post Date

May 27, 2025

Location

West Valley City,
Utah

ZIP/Postal Code

84120
US
Aug 15, 2025 Insight Global

Job Type

Perm

Category

Customer Service

Req #

DGO-784249

Pay Rate

$85k - $95k (estimate)

Job Description

Insight Global is hiring a Service Manager for one of its manufacturing clients located in West Valley, UT. The Service Manager will be part of the rental division responsible for supervising all truck mechanics and technicians, as well as managing shop operations. They will oversee the turnaround of fleet assets between rentals and service work on customer-owned trucks. Additionally, they will maintain inventory levels, document and ensure the accuracy of repairs, and uphold a safe work environment. This position is onsite in West Valley, UT, with occasional travel to handle field service and repair calls

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Required Skills & Experience

3+ years of management experience (this role is a hands-on leadership role)
5+ years of industrial mechanic, heavy equipment, & heavy truck experience
Diagnosing/troubleshooting heavy equipment (mechanical, electrical, hydraulic)
Proficiency with diagnostic software (Cummins Insite preferred)
Experience big rigs electrical systems (freightliners or other heavy-duty trucks)
Strong computer skills (Excel, Outlook, programming software)

Nice to Have Skills & Experience

Cummins Insite diagnostic software
PACCAR diagnostic software

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.