* Coordination: Promote a working environment that fosters excellence, open communication, productivity, teamwork, quality service, and high morale. Establish and maintain specific project or event planning meetings and provide support as needed to ensure successful execution. Collaborate with all operation team members to streamline processes and improve overall efficiency. Assist with projects as requested, track progress and identifying areas for improvement. Maintain accurate documentation and records as necessary.
* Copy/Print Responsibilities: Demonstrate ability to achieve results by pulling together appropriate internal resources and external vendors. Responsible for creating and entering all Digital Service Job Tickets. Record accurate billing information for all completed work on a daily basis. Perform complex print operations and print processing tasks. Operate production printers, scanners and copiers. Be Familiar with print applications (.doc, .xls, .wpd, .mbd, .mpp, .vwsd, .htm) and images (.pdf, .tif, .jpg) sent via e-mail or from medial/storage. Be able to convert application files to PDF image files.
* Mailroom Responsibilities: Track courier and accountable items (FedEx, UPS, Certified Mail, etc.) Research and route undenied and generic mail. Receive, log, deliver and track messenger items. Coordinate and process customized packaging and other customer special requests.
* Facilities Responsibilities: Support the delivery of quality service to clients and firm personnel by performing general repairs and maintenance to the office premises, furniture, and equipment. Coordinate and assist with office moves and furniture sets, including but not limited to conference room set ups and breakdowns, intra-office moves, and new hire set ups.
* Emergency Preparedness, Safety and Security Programs: Support SLC programs coordinated by the Physical Security team, including, but not limited to CPR AED training, Emergency Response / MIR 3, Building / Life Safety drills. Assist the Physical Security team with coordinating training and emergency drills and work with building management as needed.
* Property Management: Collaborate with Operations teams on all building related tickets and requests and act as the liaison between those teams and property management.
* Customer Service: Ensure the highest level of customer care. Monitor the department email account. Coordinate internal resources or vendor services as needed to meet customer needs.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
* 2+ years experience working in an Operations or Facilities role with mailroom experience
* Strong proficiency in Microsoft Windows and Office Suite of applications including PowerPoint, Excel, Word, SharePoint
* Strong customer service skills and background in procedural development
* Excellent written and oral communication skills. Ability to create and present complex ideas in an easy-to-understand way
* Experience in a combined mailroom and digital production copy/print environment
* Bachelor's Degree
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.