Job Description
Overview: One of Insight Global’s healthcare staffing clients is seeking a seasoned Senior Business Systems Analyst to support the release of a new product. This role blends business analysis, product ownership, and cross‑functional coordination. The BSA will manage requirements, lead backlog refinement, support sprint execution, and partner closely with engineering, UI teams, and healthcare stakeholders. As the team prepares for its first major release later this year, the ideal candidate will bring strong healthcare domain knowledge, excellent communication skills, and the ability to turn complex workflows into clear, actionable stories.
Day‑to‑Day Responsibilities:
Maintain a clear, prioritized backlog and lead refinement sessions with Product and Engineering
Participate in sprint ceremonies, providing business and client context to guide decisions
Gather and document requirements from internal teams and healthcare partners
Translate complex workflows into user stories, acceptance criteria, and process diagrams
Support data ingestion needs, including API‑based and file‑based integrations
Lead UAT planning and execution, coordinating scenarios, defects, and sign‑off
Partner with Legal, Compliance, UX, and engineering teams to ensure alignment across workstreams
Maintain organized documentation and create user guides, support materials, and training content
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Required Skills & Experience
Must‑haves:
5+ years as a BSA, Product Owner, or similar role supporting software development teams
Strong understanding of healthcare environments, including clinical or administrative workflows, EHR systems, or health‑tech platforms
Demonstrated ability to write high‑quality user stories and acceptance criteria
Experience owning UAT end‑to‑end
Strong backlog management skills and comfort operating as the primary bridge between Product and Engineering
Hands‑on experience in Agile/Scrum environments
Excellent communication and facilitation skills across technical and non‑technical audiences
Proficiency with Jira, Confluence, Miro/Visio, or similar tools
Bachelor’s degree
Nice to Have Skills & Experience
Plusses:
Experience in a hybrid BSA/Product Owner role
Familiarity with data ingestion patterns (APIs, file imports, ETL concepts)
Exposure to CRM or sales‑enablement platforms (e.g., Salesforce)
Experience with SQL, Tableau, Power BI, or similar reporting tools
Background in provider scheduling, locum tenens staffing, or healthcare workforce management
Experience coordinating privacy or compliance‑related workstreams
Comfort using AI‑powered tools to streamline documentation and analysis
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.