Job Description
Insight Global is seeking a skilled customer service specialist to join their food distribution client in Waller, Texas. In this role you will be responsible for maintaining local and regional customer relationships across a wide array of industries. Candidates that will be successful in this role will have strong communication skills over the phone, and will ensure accuracy of physical and digital products when performing data entry duties.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 2+ years of B2B customer service experience.
- Experience within a distribution, manufacturing, or educational environment.
- An understanding of minor billing and sales principles.
- Experience with some type of customer tracking system (CRM tools, Excel, ect.)
Nice to Have Skills & Experience
- Knowledge of Purchase orders and bidding processes
- Experience preparing and reviewing customer invoices
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.