Insight Global is looking for a 3LS Support Engineer to work onsite at one of our premier clients in Spring, Texas. This person will work as part of a larger enterprise support team, analyzing customer PC issues. This involves validating reported PC issues (software related), root cause/debug issue, and work with appropriate engineering teams to come up with corrective actions.
This role is working in a lab environment, onsite in Spring, Texas. A typical work week is Monday-Friday, 8am-5pm CST.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
- 5+ years of experience in a PC Support/troubleshooting role
- Windows OS & Linux OS experience
- Python experience
- Strong communication skills
- Bachelor's degree in a computer related field of study
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.