ERP Support Specialist

Post Date

Jun 13, 2024

Location

Richardson,
Texas

ZIP/Postal Code

75082
US
Dec 16, 2024 Insight Global

Job Type

Contract-to-perm

Category

Help Desk

Req #

FTW-711640

Pay Rate

$23 - $29 (hourly estimate)

Job Description

A Fortune 500 client is looking for an ERP IT Specialist on their site in Richardson, TX. This client is leading company in the Aerospace and Defense, communications, enterprise healthcare, industrial, capital equipment and energy industries to deliver solutions for their most complex challenges in manufacturing hardware solutions. The Specialist, IT Solutions will engage with site business functions to identify and advocate business process improvement opportunities through the use of IT solutions. Collect, analyze, develop, document and communicate business requirements, and work with various IT teams to develop and deliver solutions. Provide support and user training on selected systems (for example SFC, ERP and local applications). Participate in IT projects in various capacities, including project coordination and management.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

1-3 years+ of tier one manufacturing analyst experience
Must have experience working in INFOR LN ERP system
Will be responsible for calibrating mice, walking the shopfloor to assist with any tier 1 related issues
Must be able to gather and document business requirements by engaging with business partners
Experience working with various IT teams and the business partners to deliver IT solutions (tier 1 support)
Respond to system problems by analyzing the issue and determining the next course of action
Provide system training to end users
Willing to work 5 days onsite in Richardson, TX

Nice to Have Skills & Experience

Previous MES (manufacturing execution system) experience (ideally factorylogix)
Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.)

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.